GogoTraining announced yesterday that it will offer ISO/IEC 20000 Foundation and Associate Bridge Courses beginning in June 2013, rounding out it’s curriculum in the ISO/IEC 20000 topic area.

The ISO/IEC 20000: IT Service Management Foundation Bridge course offers you an expedited method of learning about ISO/IEC 20000, the international family of standards around Service Management, by recognizing your ITIL® Foundation certificate. Learn what needs to be in place to manage the Service Management processes and initiatives, and the contents, requirements and use of a Service Management System (SMS). Explore the fundamental concepts around what you ‘must’ do in an adapt and adopt initiative in Service Management.

The Associate Bridge course focuses on the Service Management System (SMS) – internationally accepted requirements for managing Service Management initiatives. These requirements, briefly covered in ITIL, are clearly documented and supported in the standard. Additionally, this course will focus on the similarities and differences between ISO/IEC 20000 and ITIL processes as well as the benefits of deploying the PDCA model.

The Associate Bridge course allows one to fast-track into the study of ISO/IEC 20000. Recognizing the student who has already gained a Foundation Certificate in ISO/IEC 20000 and who has earned at least two (2) ITIL® Practitioner (v2) or Intermediate (2007/2011) certificates, the requirements of the Associate certificate in ISO/IEC 20000 have been reduced.

Yes, the mind works just like A MUSCLE! I recently read that when you learn new things, you are continuing to expand connections in the brain. When you stop learning, your only option is to use what you already know. At that point, your brain begins the process of decay. There was a very interesting study done with London taxi drivers  by Katherine Woollett and  Eleanor Maguire updated last year that examined the increased grey matter to the back of the hippocampus in the brain. The hippocampus is connected with spatial awareness and memory.This change was attributed to the time spent on memorizing the 4,000 plus routes needed to get around London’s street and the minute by minute adjustments that were needed based on traffic patterns.

In order to be considered for a cabbie position, a candidate needs to know “the location of every street within six miles of Charing Cross – all 25,000 of the capital’s arteries, veins and capillaries. They also need to know the locations of 20,000 landmarks – museums, police stations, theatres, clubs, and more – and 320 routes that connect everything up. It can take two to four years to learn everything.”

To earn the right to be a cabbie they are quizzed on the best route between two locations. They cannot bring an information with them, no helpful tips, books or papers; only their mind. “They even have to narrate the details of their journey, complete with passed landmarks, road names, junctions, turns and maybe even traffic lights. Only after successfully doing this, several times over, can they earn a cab driver’s license.” stated the Discover Magazine article reviewing the research. Those applying for this position have been memorizing what has been coined as The Knowledge since 1865! While the cabbies are active in this career, their hippocampus is significantly larger than people in other jobs, and shrinks down to normal size when they retire.

So how’s this relevant to what you’re doing? If you’re in a position where the tasks are not changing much, choose to learn new information – pick a new technology or related one and keep expanding those grey cells. If you’re not currently employed, keep your mind active by learning. Pick up a new hobby, start up a new interest. Keeping your mind active and growing is crucial to those in the field of IT, where change is the only constant.

Excerpts taken from December 8th, 2011 by Ed Yong in Learning, Memory, Neuroscience and psychology, Discover Magazine Online.

As part of our March Madness Program we are giving away a course to every 100th person to Register for a Free Account. All you have to do is create a Free Account and tell us which course you would like to win.  This promotion will run through March 2012.  Don’t hesitate, Sign Up for Free TODAY!

Today more than ever knowing more is always the way to go.

Companies are looking for ways to advance and save at the same time.  Outsourcing is big and one of the main reasons for outsourcing is the ability to tap into a field of talent in a heartbeat.  If you want to get or stay employed in today’s economy, you must take the time to master as many technologies as possible and thereby make yourself an invaluable asset to the global market.

So what is the ticket today in the world of programming?

• Java lays the foundation for Android Programming
• Objective C lays the foundation for iOS 5 Programming
• Python is just plain hot

If you are considering becoming a programmer, then C Programming is a good place to start.

If you have any questions you can reach me directly at 877.546.4446 or by email at marianne@gogotraining.com.

Two more courses just released!

Oracle Grid Control Part 2

This Oracle online training course explains Oracle’s Grid control architecture. You are provided with a detailed look on installing and configuring Oracle’s Grid control. At the end of this course you will have a well rounded knowledge of services, beacons, grip patching and preferences, and reporting.

This course is taught by industry expert Steve Hamilton.  Mr. Hamilton has over 20 years of practical experience with Oracle, Sybase and SQL Server.  He is certified in Oracle version 8 through 11g, along with certifications in numerous other technologies. Steve particularly excels at delivering “real world examples” to the classroom.  He enjoys preparing students so they can immediately be productive when they return to their work environment.

Also check out our Oracle Grid Control Part 1 training course.

ITIL® Service Operation, a Service Lifecycle Course

NOTE: GogoTraining is an APMG ITIL Accredited Training Organization (ATO).

This ITIL® online training course covers the lifecycle aspects of Service Operation from a managerial/supervisory perspective and explores Service Operations principles and activities. You will gain an understanding of Service Operation Processes and Functions as well as the interfaces between Service Operation and the other stages of the ITIL Service Lifecycle. ITIL® Service Operation: A Service Lifecycle Course builds on the general principles covered in the ITIL® Foundation course and covers the management-level concepts and core information of the activities and techniques within Service Operation.

The ITIL® Intermediate Qualification: Service Operation Certificate is a free-standing qualification and is also part of the ITIL Intermediate Lifecycle Stream and one of the modules that leads to the ITIL Expert in IT Service Management Certificate.

This course is taught by industry expert Sue Southern.  Sue is an independent consultant and trainer with exceptional customer focus for business improvement and service excellence.  Ms. Southern is an experienced seminar and conference speaker with an excellent reputation spanning over 25 years.  She specializes in Service Management training, ITIL versions 2 and 3 process implementations/enhancements and business measurement with balanced scorecards for managing performance and transformation.

GogoTraining offers many more ITIL® Intermediate training courses and other training in ITSM.

Can you imagine your city running out of addresses?  Imagine building a new home or office but having no way to tell anyone how to find it.  Imagine this happening only a year from now and you have little time to ramp up on the solution.

It’s not imaginary.  This is exactly what is happening with the Internet.  The current Internet protocol (IPv4) has been used since 1981 and is what allows us to find anything on the Internet.  One of the problems with IPv4 was an inherent limitation on the number of addresses that could be deployed on that version.

The successor – Ipv6 – solves not only the “IPv4 address exhaustion” problem but also streamlines how addresses are assigned, makes multicasting part of the base spec (rather than an option), and advantages in mobility and extensibility.

Migrating from IPv4 to IPv6 has become a growing priority.  The American Registry for Internet Numbers (ARIN) recommends that all servers in the Internet be prepared to serve only IPv6 clients by January of 2012.

You can use the GogoTraining course TCP/IP In Action taught by industry expert David Zimny as a way to get a head-start on learning and understanding IPv6.

This course covers practical methods for migrating to IPv6 and offers several approaches for seamless communications between IPv4 and IPv6.  A great deal more is covered regarding this important topic, so learn more about prerequisites, objectives and an outline.  You may also view some course previews!

Do you have a local group discussing IPv6 migration?  Share a link to it here as a comment.