GogoTraining announced yesterday that it will offer ISO/IEC 20000 Foundation and Associate Bridge Courses beginning in June 2013, rounding out it’s curriculum in the ISO/IEC 20000 topic area.

The ISO/IEC 20000: IT Service Management Foundation Bridge course offers you an expedited method of learning about ISO/IEC 20000, the international family of standards around Service Management, by recognizing your ITIL® Foundation certificate. Learn what needs to be in place to manage the Service Management processes and initiatives, and the contents, requirements and use of a Service Management System (SMS). Explore the fundamental concepts around what you ‘must’ do in an adapt and adopt initiative in Service Management.

The Associate Bridge course focuses on the Service Management System (SMS) – internationally accepted requirements for managing Service Management initiatives. These requirements, briefly covered in ITIL, are clearly documented and supported in the standard. Additionally, this course will focus on the similarities and differences between ISO/IEC 20000 and ITIL processes as well as the benefits of deploying the PDCA model.

The Associate Bridge course allows one to fast-track into the study of ISO/IEC 20000. Recognizing the student who has already gained a Foundation Certificate in ISO/IEC 20000 and who has earned at least two (2) ITIL® Practitioner (v2) or Intermediate (2007/2011) certificates, the requirements of the Associate certificate in ISO/IEC 20000 have been reduced.

This week in Network World there is a great article on Datacenter Transformation.  The rapid transitions occurring require people to really understand (1) the basics of data center equipment, from power to cooling to IT, (2) the impact of changes on energy efficiency, cost, and data center uptime, and (3) what can be done to facilitate and manage these changes.  Dave Cole has consolidated more than 20 years of experience into 18 hours of training that will allow you to understand how a data center works and specific steps you can take to improve energy efficiency, reduce costs, and improve operational efficiency in the data center.  Everyone from a new data center manager  to experienced professionals will benefit from this training.

Excerpts taken from The White House, Office of the Press Secretary on Monday, April 29, 2013.

Today, speaking at the White House Forum on Military Credentialing and Licensing, First Lady Michelle Obama will announce the IT Training and Certification Partnership, a new public-private partnership that will enable thousands of service members to earn industry-recognized information technology (IT) certifications before they transition from military service. Today’s announcement builds upon President Obama’s June 2012 announcement of partnerships with the manufacturing sector that enable service members to earn high-demand advanced manufacturing certifications, and the establishment of the Department of Defense’s Military Credentialing and Licensing Task Force. Additionally, the event is an extension of the First Lady’s challenge to our Nation’s Governors in February 2013 to take executive or legislative action to help our troops get the credentials they need to successfully transition to the civilian labor market by the end of 2015.

Industry leaders include Cisco Systems, Microsoft Corporation, Oracle, CompTIA, NetApp, HP, Futures Inc., Global Knowledge, GogoTraining and SANS Institute and Global Information Assurance Certification

GogoTraining is providing access to their online self-paced Information Technology training platform to help transitioning military personnel prepare for careers in the private sector. With the help of GogoTraining’s learning platform, experts bring their classroom courses to life online enabling service members to fit training into their schedule while still receiving the same high quality classroom content and support. GogoTraining courses and programs will help exiting personnel prepare for careers in computer programming, database administration, software and mobile application development, and obtain key certifications in areas such as CompTIA and Oracle.

Buckminster Fuller created the “Knowledge Doubling Curve”; he noticed that until 1900 human knowledge doubled approximately every century. By the end of World War II knowledge was doubling every 25 years. Today things are not as simple as different types of knowledge have different rates of growth. For example, nanotechnology knowledge is doubling every two years and clinical knowledge every 18 months. But on average human knowledge is doubling every 13 months.  According to IBM, the build out of  the “internet of things” will lead to the doubling of knowledge every 12 hours.

In a recent lecture at Harvard University neuroscientist Jeff Lichtman, who is attempting to map the human brain, has calculated that several billion petabytes of data storage would be needed to index the entire human brain. The Internet is currently estimated to be 5 million terabytes (TB) of which Google has indexed roughly 200 TB or just .004% of its total size. The numbers involved are astounding especially when considering the size of the human brain and the number of neurons in it.

A transition from the linear growth of human knowledge to the exponential growth of human knowledge has taken place.. According to researchers dealing with this information will necessitate the development of vastly more complex software, shareability, and artificial intelligence.

Author Clem Chambers, in a Forbes article on Amazon’s “Mechanical Turk” believes leading edge computer technology will be combined with artificial intelligence allowing collective problem-solving on a larger scale and the creation of vast amounts of data.

Industry Tap Into News, April 2013.

Revenge of the nerds?!

A report ranking the best jobs in 2013 is chock full of IT roles, with database administrator, systems analyst, software developer and Web developer achieving rare air.

According to the recent U.S. News and World Report findings, reported on recently in InfoWorld, those positions took up nearly half the “top ten” spots on the list. Computer programmer, IT manager and systems administrator roles cracked the top 25.

The ranking of 100 jobs was based on the hiring demand using U.S. Bureau of Labor Statistics findings and scored out through salary, job prospects, growth potential and other factors.

Though these factors don’t universally grade out at the high end for each and every IT job on the list (for example, IT manager roles rank high for stress level, but also top out on potential with a projected 18 percent employment growth rate in the next decade), the “in-your-face” presence of so many IT roles among the upper echelon of this list signals that, indeed, techies are in high demand these days.

Are you behind in newer technologies, or need a fresh career in IT? Look at GogoTraining’s curriculum offerings. Training can move your career in new directions.

Source: CompTIA IT Career Blog

Whether you’re an active job seeker in the ever-changing IT industry or an entrenched veteran in need of new challenges, your New Year’s resolutions are ready-made.

A clear takeaway from the recent article in CIO.com offering career resolutions is all IT pros need to evolve along with the industry. As organizations gear up to add staff in an IT job market expected to hit the ground running in the year to come, your organized competitors for those jobs are already doing much of the following:

• Expand your sphere of influence to understand the big-picture business side of the industry you target
• Chart out a career map which includes a skills analysis, plan to bridge skills gaps and network of peers and mentors
• Build a current, dynamic personal website to market your “brand”
• Keep on top of your social profile by searching for yourself to see what comes up, much like your prospective hiring manager would
• Proper interview follow-up can pay under-appreciated dividends
• Get out of the comfort zone with new classes, seminars and industry introductions

Check out GogoTraining’s expansive list of video based courses and try something new – shake it up!

Source: CompTIA IT Careers Blog

Today is December 12, 2012. If you’re a Facebook, Twitter or another social network user, you’ve seen “12-12-12″ documented heavily for the last week. The fascination with this date is that we’ll never experience another set of all three – the day, the month and the year being the same in our lifetime (if you’re throttling yourself wondering why, there is no 13th month). The next occurrence will be the year 2112, and I think I can safely say that anyone who has the capability to read this article will not be around then.

So I thought it would be interesting to look at what are some other things that we will never see again: Blockbuster – once the king of VHS and DVD in-store rentals; Hostess brands – you remember Twinkies?; MySpace – one of the first social networking sites.

Innovation at all levels impacts how long a company can stay in business. It’s needed in product updates, packaging, updating applicability, communication and audience. We live in a  interesting times, where word of mouth means more than ever before thanks to Facebook and Twitter; where advertising has moved from the printed page to Google Ad Words (Google’s advertising program); and where we learn about the products and services we’ll buy looking at screens that minimally measure 2.5 X 4. Constant innovation is needed. Incorporating new technologies can give you access to a new audience, improve your product or service above your competition or provide a much desired feature. Staying on the “in business” list requires innovation and inspiration. 2013 is waiting…..

While many are actively seeking work, there are locations around the country where work is actively seeking employees. Location plays an important role – some very small and quaint towns may find it hard due to lack of dining and entertainment sources to attract and expensive tourist locations may find it challenging because of housing and food costs. So how do you manage?

CIO Magazine’s Martha Heller offers advice to look within your organization with these ideas:

• Consider technologies that can reduce the number of hours your staff spend on a particular task. A task like syncing calendars can be made easier and less time consuming by taking advantage of wireless options.
• Grow the IT resources you need. A little retraining can go a long way and is much more cost effective than the hiring process and additional salary.
• Make sure your people are as skilled and knowledgeable as possible. Heller sited an example where a company certified their project managers in PMP and significantly increased their project completion success rate.
• Develop leaders from within your retained knowledge base so they can become resources for newer staff.
• Pair senior staff with newer staff as a means of passing the internal knowledge base. It provides the senior member with the opportunity to see process and the organization through newer eyes and provide the junior member with the seasoned resource and experience.
• Customize on-site training to take advantage of the instructor resource coming to your facility. Courses can be customized from content specifically targeted to what your organization needs to learn to hands-on exercises that mirror current and actual projects.

On the job mentoring and training are certainly key factors in maximizing current staff when hiring exactly what you need is not an option.

Source: Martha Heller is the author of the upcoming book The CIO Paradox and she is president of Heller Search Associates, a CIO and senior IT executive recruiting firm.

Computer World has completed its survey that evaluates what are the technologies that companies will be implementing in 2013. Responses also showed that one third  say they’ll be hiring additional IT employees. This is a significant improvement – up 5% from last year and 10% from 2010. While 5% doesn’t sound like alot, 5% of 235,500,000 over age 18 US citizens is 11, 775,000; almost 12 million more people will become employed in 2013. Two thirds of those responding said that they’ll be making a major IT purchase or important upgrade. All of this bodes very well for 2013! So let’s see what are the “hot” jobs that the results of the Computer World survey identified:

1. Programming and Application Development  – Companies have held off moving into new technology areas, upgrading their systems and designing new systems, so 2013 is that year that it will happen for two thirds of the companies polled. With all the changes in social media and communications, database enhancements, and networking and VoIP improvements, companies have got to jump on implementation to compete and stay ahead of their competition. The survey indicates that web developers, computer programmers and software engineers will be the most in demand with skills in Java, Java Enterprise Edition (J2EE), .Net and PHP.
2. Project Management – If you’re an experienced project manager without your PMP, you’re doing yourself a disservice. The PMP certification offering through the Project Management Institute (PMI) now comes in a variety of flavors including PgMP (managing programs that include several projects), PMI-RMP (managing risk within programs) and CAPM (project management for entry level managers). This is a consistently good area in which to be involved as the complexity of projects has increased with such variables as outsourced development, connectivity to the web, databases and networks and responsiveness.
3. Help Desk and Technical Support – Are you a Windows 7 geek who can talk to people? It’s your turn! As companies make decisions to move from their “beloved XP” to the “newly loved 7″ (they don’t have a choice  – the new cheer heard at Microsoft  is “No support team in 2014″ ), they will be looking to hire additional talent with a solid understanding of features, problems, patches and glitches of Windows 7, as the volume of calls will increase as it always does with a new OS. The survey shows that in addition to Windows 7, mobile device support and those ever important interpersonal skills are in the hot seat for jobs.
4. IT Security – Yes, we know;  you’ve heard this before…but this time it’s true!  IT Security is moving from the “lip service” category to a truly identified need within many organizations. Skilled Security professionals are needed to deal with the increasingly sophisticated cyber attacks plaguing companies. The losses due to these attacks not only impact revenue streams but reputations as well. Got Security certification along with experience? You’re on your way to a job, my friend!
5. Business Intelligence – Data abounds in all forms: customer feedback, quality management systems, revenue streams, purchasing systems, process control measures…the list goes on, and now with the Cloud, there’s even more data! And someone (actually a bunch of someones) needs to analyze the data, appropriately group the data and present it to management in a usable form. That’s where you can come in! The survey points to areas like Big Data, math and statistics, and a solid understanding of the business along with IT, as being the high demand arena in BI.

Come join us back here at IT CareerCast on Thursday, October 11th for the other 5 hot areas of employment for 2013. I know, you’re waiting with bated breath…..breathe in, breathe out, breathe in, breathe out…

Credits: Survey results taken from 2013 Computer World. Additional content taken from posting on IT CareerFinder September 26, 2012.

Yes, the mind works just like A MUSCLE! I recently read that when you learn new things, you are continuing to expand connections in the brain. When you stop learning, your only option is to use what you already know. At that point, your brain begins the process of decay. There was a very interesting study done with London taxi drivers  by Katherine Woollett and  Eleanor Maguire updated last year that examined the increased grey matter to the back of the hippocampus in the brain. The hippocampus is connected with spatial awareness and memory.This change was attributed to the time spent on memorizing the 4,000 plus routes needed to get around London’s street and the minute by minute adjustments that were needed based on traffic patterns.

In order to be considered for a cabbie position, a candidate needs to know “the location of every street within six miles of Charing Cross – all 25,000 of the capital’s arteries, veins and capillaries. They also need to know the locations of 20,000 landmarks – museums, police stations, theatres, clubs, and more – and 320 routes that connect everything up. It can take two to four years to learn everything.”

To earn the right to be a cabbie they are quizzed on the best route between two locations. They cannot bring an information with them, no helpful tips, books or papers; only their mind. “They even have to narrate the details of their journey, complete with passed landmarks, road names, junctions, turns and maybe even traffic lights. Only after successfully doing this, several times over, can they earn a cab driver’s license.” stated the Discover Magazine article reviewing the research. Those applying for this position have been memorizing what has been coined as The Knowledge since 1865! While the cabbies are active in this career, their hippocampus is significantly larger than people in other jobs, and shrinks down to normal size when they retire.

So how’s this relevant to what you’re doing? If you’re in a position where the tasks are not changing much, choose to learn new information – pick a new technology or related one and keep expanding those grey cells. If you’re not currently employed, keep your mind active by learning. Pick up a new hobby, start up a new interest. Keeping your mind active and growing is crucial to those in the field of IT, where change is the only constant.

Excerpts taken from December 8th, 2011 by Ed Yong in Learning, Memory, Neuroscience and psychology, Discover Magazine Online.