GogoTraining announced yesterday that it will offer ISO/IEC 20000 Foundation and Associate Bridge Courses beginning in June 2013, rounding out it’s curriculum in the ISO/IEC 20000 topic area.

The ISO/IEC 20000: IT Service Management Foundation Bridge course offers you an expedited method of learning about ISO/IEC 20000, the international family of standards around Service Management, by recognizing your ITIL® Foundation certificate. Learn what needs to be in place to manage the Service Management processes and initiatives, and the contents, requirements and use of a Service Management System (SMS). Explore the fundamental concepts around what you ‘must’ do in an adapt and adopt initiative in Service Management.

The Associate Bridge course focuses on the Service Management System (SMS) – internationally accepted requirements for managing Service Management initiatives. These requirements, briefly covered in ITIL, are clearly documented and supported in the standard. Additionally, this course will focus on the similarities and differences between ISO/IEC 20000 and ITIL processes as well as the benefits of deploying the PDCA model.

The Associate Bridge course allows one to fast-track into the study of ISO/IEC 20000. Recognizing the student who has already gained a Foundation Certificate in ISO/IEC 20000 and who has earned at least two (2) ITIL® Practitioner (v2) or Intermediate (2007/2011) certificates, the requirements of the Associate certificate in ISO/IEC 20000 have been reduced.

2011 is the latest version of ISO/IEC 20000 standard set dealing with IT Service Management. GogoTraining offers the Foundation and the Associate courses which provide an excellent basis for companies to implement and use IT Service Management according to the internationally accepted ISO/IEC 20000 standard. The programs developed by EXIN supplements the essence of ITIL® with the quality- and consistency- thinking of the ISO approach, and also adds role-based thinking to it. The EXIN IT Service Management qualification is an extremely practical exam program. With an ITSM certificate, you can show that you are able do a professional job of IT service management. Get a fresh start in 2013 – check out these courses on GogoTraining.

Revenge of the nerds?!

A report ranking the best jobs in 2013 is chock full of IT roles, with database administrator, systems analyst, software developer and Web developer achieving rare air.

According to the recent U.S. News and World Report findings, reported on recently in InfoWorld, those positions took up nearly half the “top ten” spots on the list. Computer programmer, IT manager and systems administrator roles cracked the top 25.

The ranking of 100 jobs was based on the hiring demand using U.S. Bureau of Labor Statistics findings and scored out through salary, job prospects, growth potential and other factors.

Though these factors don’t universally grade out at the high end for each and every IT job on the list (for example, IT manager roles rank high for stress level, but also top out on potential with a projected 18 percent employment growth rate in the next decade), the “in-your-face” presence of so many IT roles among the upper echelon of this list signals that, indeed, techies are in high demand these days.

Are you behind in newer technologies, or need a fresh career in IT? Look at GogoTraining’s curriculum offerings. Training can move your career in new directions.

Source: CompTIA IT Career Blog

Whether you’re an active job seeker in the ever-changing IT industry or an entrenched veteran in need of new challenges, your New Year’s resolutions are ready-made.

A clear takeaway from the recent article in CIO.com offering career resolutions is all IT pros need to evolve along with the industry. As organizations gear up to add staff in an IT job market expected to hit the ground running in the year to come, your organized competitors for those jobs are already doing much of the following:

• Expand your sphere of influence to understand the big-picture business side of the industry you target
• Chart out a career map which includes a skills analysis, plan to bridge skills gaps and network of peers and mentors
• Build a current, dynamic personal website to market your “brand”
• Keep on top of your social profile by searching for yourself to see what comes up, much like your prospective hiring manager would
• Proper interview follow-up can pay under-appreciated dividends
• Get out of the comfort zone with new classes, seminars and industry introductions

Check out GogoTraining’s expansive list of video based courses and try something new – shake it up!

Source: CompTIA IT Careers Blog

Tuesday, October 23, 2012

Let’s start with turning that acronym back into words: Data Center Infrastructure Management. So what is this, and why are we hearing more and more about it?

Wikipedia defines it like this: Data center infrastructure management (DCIM) is an emerging (2012) new form of data center management which extends the more traditional systems and network management approaches to now include the physical and asset-level components. iTracs defines it as “…a relatively young term that represents an emerging class of IT physical infrastructure solutions…”.

So what’s making DCIM such a hot commodity? Management is craving for information on the tens of thousands of data assets under their supervision. An iTracs article put it this way: “They need to be able to see, understand, manage, and optimize the myriad of complex interrelationships that drive the modern data center – one of the most complex entities on earth. They need holistic information and visibility into the entire IT infrastructure, information that that is instantly meaningful and actionable. (Fragmented device-level data is no longer of much use to them.)”

iTracs further described what DCIM can do for an organization:

• Locate, visualize, and manage all of their physical assets within an integrated “single pane” view of the entire infrastructure
• Automate the commissioning of new equipment, reducing the need for error-prone, time-consuming manual tasks like walking the floor to confirm what can go where
• Automate capacity planning with unparalleled forecasting capabilities, including the use of “what if” scenarios
• Reduce energy consumption, energy costs, and carbon footprint – save the planet while you’re saving potentially mlllions
• Align IT to the needs of the business – and maintain that alignment, no matter how radically those business requirements may change and grow

Data Center Journal provides a solid list of options for software:

1. APC by Schneider Electric StruxureWare for Data Centers
2. iTracs Converged Physical Infrastructure Management
3. Emerson Network Power Trellis
4. Nlyte Suite
5. Rackwise Data Center Manager

Companies are now more able to plan and manage their systems better with this improved infrastructure approach, and of course there are decreased costs which are always a good thing. So if this is something you’ve been thinking about, now’s the time to learn as much as you can about it and implement a plan.

Resources:

http://wikipedia.com

http://www.itracs.com/what-is-data-center-infrastructure-management/

http://www.datacenterjournal.com/it/data-center-infrastructure-software-whats-out-there/#!prettyPhoto

Computer World has completed its survey that evaluates what are the technologies that companies will be implementing in 2013. Responses also showed that one third  say they’ll be hiring additional IT employees. This is a significant improvement – up 5% from last year and 10% from 2010. While 5% doesn’t sound like alot, 5% of 235,500,000 over age 18 US citizens is 11, 775,000; almost 12 million more people will become employed in 2013. Two thirds of those responding said that they’ll be making a major IT purchase or important upgrade. All of this bodes very well for 2013! So let’s see what are the “hot” jobs that the results of the Computer World survey identified:

1. Programming and Application Development  – Companies have held off moving into new technology areas, upgrading their systems and designing new systems, so 2013 is that year that it will happen for two thirds of the companies polled. With all the changes in social media and communications, database enhancements, and networking and VoIP improvements, companies have got to jump on implementation to compete and stay ahead of their competition. The survey indicates that web developers, computer programmers and software engineers will be the most in demand with skills in Java, Java Enterprise Edition (J2EE), .Net and PHP.
2. Project Management – If you’re an experienced project manager without your PMP, you’re doing yourself a disservice. The PMP certification offering through the Project Management Institute (PMI) now comes in a variety of flavors including PgMP (managing programs that include several projects), PMI-RMP (managing risk within programs) and CAPM (project management for entry level managers). This is a consistently good area in which to be involved as the complexity of projects has increased with such variables as outsourced development, connectivity to the web, databases and networks and responsiveness.
3. Help Desk and Technical Support – Are you a Windows 7 geek who can talk to people? It’s your turn! As companies make decisions to move from their “beloved XP” to the “newly loved 7″ (they don’t have a choice  – the new cheer heard at Microsoft  is “No support team in 2014″ ), they will be looking to hire additional talent with a solid understanding of features, problems, patches and glitches of Windows 7, as the volume of calls will increase as it always does with a new OS. The survey shows that in addition to Windows 7, mobile device support and those ever important interpersonal skills are in the hot seat for jobs.
4. IT Security – Yes, we know;  you’ve heard this before…but this time it’s true!  IT Security is moving from the “lip service” category to a truly identified need within many organizations. Skilled Security professionals are needed to deal with the increasingly sophisticated cyber attacks plaguing companies. The losses due to these attacks not only impact revenue streams but reputations as well. Got Security certification along with experience? You’re on your way to a job, my friend!
5. Business Intelligence – Data abounds in all forms: customer feedback, quality management systems, revenue streams, purchasing systems, process control measures…the list goes on, and now with the Cloud, there’s even more data! And someone (actually a bunch of someones) needs to analyze the data, appropriately group the data and present it to management in a usable form. That’s where you can come in! The survey points to areas like Big Data, math and statistics, and a solid understanding of the business along with IT, as being the high demand arena in BI.

Come join us back here at IT CareerCast on Thursday, October 11th for the other 5 hot areas of employment for 2013. I know, you’re waiting with bated breath…..breathe in, breathe out, breathe in, breathe out…

Credits: Survey results taken from 2013 Computer World. Additional content taken from posting on IT CareerFinder September 26, 2012.

The economy is emerging and IT is one of the business segments leading the way.   There are great jobs to be had with employers of all sizes and types.  Training is a great way to get up to speed or refreshed so that you can be positioned at the head of the pack.

Here are six red-hot areas in which you should get training:

Business Intelligence: It’s all about data.  Companies have oceans of data and they continue to fill with more.  They need information on business performance, benchmarking, sales trends, customer insights.  It is all ripe for the taking and ready to go if only people knew how to push and pull the data around until it turned into information.  There is very real money inside those databases, money companies would be pleased to obtain and happy to pay you to get it as long as you have business intelligence training.

Storage: Moving and keeping the data is of big concern now with the onset of cloud computing.  Companies are keeping more and more data in the cloud to facilitate productivity.  I/O and storage training offer opportunities as the cloud grows in popularity with IT departments.

ITIL: Managing IT for business success means a few disciplines are in order, a major one being IT service management.  ITIL is playing a larger and larger role with companies who are refocusing IT to be about business instead of infrastructure.  Those with ITIL training and certification have a lot to offer today’s IT workplace.

Project Management: In the same vein as ITIL, project management is key in delivering beneficial results.  Management skills are increasing in importance for IT workers to have as increased demand for services and introduction of cloud vendors ultimately means a lift in projects to manage.  Project management training and certification is the direction to take for those wanting to contribute positively to that sort of environment.

Networking: The handling of data has continued to be a critical segment of the IT industry and has especially seen change with cloud computing.  Managing and maintaining complex network environments is not just about performance but also about business security and integrity.  Networking training is available on introductory and advanced topics for people wanting to be in demand for this still-growing segment.

Programming: Projects are being revived or created left and right.  Many of them were mothballed while layoffs were at their worst in recent years but are seeing the light of day again.  Open positions for programmers have risen in the last six or more months and many large employers are hiring crowds of them to cover projects.  Programming and application development training is an outstanding investment for someone looking for a career in which to get established.

GogoTraining provides classroom-quality IT training courses taught by industry experts in an online, self-paced and affordable format.  For more outstanding IT and management training opportunities, check out the GogoTraining online IT course catalog.

Looking to get caught up in the shift toward Cloud Computing? It winds up even those focused on storage and network administration will need to add management to their skill set.

There are two roles that are becoming relevant in cloud computing, according to Drue Reeves, VP and Gartner analyst on cloud computing. The first are Cloud Leads, operating at the strategic level to serve as enterprise evaluator and ambassador.  The second are Cloud Administrators, repurposed storage and network administrators who move more into a management role working with cloud providers.

Thus, the adoption of cloud platforms will drive an increase in demand for those with not only the requisite IT skills but also key management training or background.

One excellent form of management training for IT professionals is the certification for ITIL, or the Information Technology Infrastructure Library.  ITIL is among the most widely used set of best practices where it comes to IT services management (ITSM).  Those interested in obtaining ITIL certification begin with the ITIL v3 Foundation certification training in order to obtain the initial certificate.  Afterward, ITIL offers an Intermediate level with two tracks of learning, Lifecycle and Capability.  Certifications are offered in each of the Intermediate modules but those seeking to sit for the exams must demonstrate they have taken ITIL v3 Intermediate training from an Authorized Training Organization (GogoTraining is an ATO).

GogoTraining offers the ITIL v3 Foundation certification training courses (there are 2) at a “buy one get one” price to help interested professionals get started quickly and easily.

Other strong IT management training courses include:

• Service Oriented Architecture in a Cloud Computing World
• IT Asset Management: A Comprehensive Overview
• ITSM Comprehensive Overview
• Performance Management
• Risk Management

Three well-know technology companies have turned up the volume on hiring and are looking for technologists in key fields.

Kabam, a game development company known for their Kingdoms of Camelot title (voted Best Facebook Game in 2010), is looking to hire more take in an additional 600 employees with a focus on skills such as PHP, Ruby on Rails, MySQL, CSS, Java and Flash.  Those involved in data center engineering and maintenance are also needed as they serve their games.

GoDaddy, the world’s top hosting provider and domain registrar, continues to experience growth even through the tough economy (wherein it doubled in size in less than four years).  They hope to hire around 350 people.  While most will be in customer service and call center, around one third will focus on skills such as network engineering, quality assurance, .NET engineering, SQL and Linux.

IBM is also looking for a lot of new people, with over 2,200 positions open on Dice.com at the moment.  Regions of particular focus are Washington D.C., Ohio, Los Angeles, San Fransisco and San Diego.  Particular skills being sought include networking, integration, SAP, SAN, Oracle, Java and Unix.

GogoTraining offers the following online training courses to help you get up and running for these and other jobs.  Need something different? Check our online training course catalog.

• Introduction to Ruby training course
• Java programming training courses
• Networking training courses
• Oracle training courses
• Project management training and PMP exam prep training courses
• Linux training courses
• ITIL and ITSM training courses

A gap exists between today’s composition of IT groups and what is needed for enterprises to maximize return on systems investments, so say CIOs in a recent survey.

CIO magazine and the MIT Center for Information Systems Research (CISR) asked 370 CIOs about the makeup and goals of their organizations.  The CIOs indicated a new “value proposition” for IT was to move beyond building and running systems and into a space that contributes more fundamental business value to the enterprise.  This represents at least a partial shift of responsibility away from other departments who are often tasked with providing the ultimate value out of systems created and maintained by the IT department.

Skills such as vendor managers, IT/business experts, data and analytics experts, and application developers top out where it comes to skill sets needed to make that value proposition a reality.

IT/Business experts are the hybrids we discussed recently, people who have depth in both and are able to tie them together in meaningful ways.  One example are IT service managers who are not necessarily technologists but manage technology for the business.  ITIL certification and project management certification are highly advisable for those in such positions and are sure to be hired first in a glut of applicants.

Application developers will have specific skills that vary depending on the chosen technology.  Particular hot spots include Java, Oracle and Android application development.  Pursuing training in any of these areas is very desirable when seeking to build a strong resume.

GogoTraining continues to create new learning opportunities that allow IT professionals of any experience level to build a foundation for reliable job security and employability.

What area could you train for that would really make your resume stand out?