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IT Asset Management: A Comprehensive Overview

Key Course Benefits

  • Achieve Workplace Success by Learning from Real World Experts
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Video Title Minutes
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00: Course Introduction 6
01: IT Asset Management Overview 44
02: IT Asset Management Lifecycle 29
03: Techniques for Assessing Organizational Readiness for IT Asset Management 20
04: IT Asset Management and IT Service Management Integration 23
05: Technology Considerations 21
06: Case Study: The Lemonade Stand 21
07: Organizational Change and the Influence of IT Asset Management 25
08: Additional Tools 24
09: ROI, VOI & TCO: A Deeper Dive 20
10: Certification Overview 24
11: Business Process Re-Engineering & ITAM 18
12: Deployment Strategies: The ITAM Project Plan 16
13: IT Process Integration 29
14: Key Concept Review 44
15: Course Summary & Evaluation 4
Course Survey
Total: 6 hours 8 minutes

For more information, contact us or call 1-877-546-4446

Description

This IT Asset Management online training course will give you an overall understanding of IT Asset Management (ITAM) as a process set and the IT Asset Management Lifecycle. You will gain a foundational understanding of ITAM related activities including Hardware Asset Management and Software Asset Management. With this ITAM training, you will also learn the benefit from receiving best-practice related guidance as to how to integrate these activities and processes into an overall Service Lifecycle within IT.

Prerequisites

Experience and knowledge of IT computing environments would be helpful but it is not essential.

Objectives

As a result of taking this IT Asset Management course, you will be able to:

  • Describe the principles and objectives of IT Asset Management Processes
  • Explain key differences between Software Asset Management and Hardware Asset Management Processes
  • Identify how they could potentially scope and plan IT Asset Management process initiatives for their organization
  • Describe how IT Asset Management (ITAM) aligns with best practice frameworks and standards such as ITIL®, ISO2000®, and COBIT®

Related Training

For more information, contact us or call 1-877-546-4446

Prerequisites

Experience and knowledge of IT computing environments would be helpful but it is not essential.

IT Asset Management: A Comprehensive Overview Outline

Module 00: IT Asset Management: A Comprehensive Overview Online Training - Course Introduction

Module 01: IT Asset Management Overview

  • What is IT Asset Management?
  • Unique Business Issues facing the IT Asset Manager
  • SAM vs. HAM: Software Asset Management vs. Hardware Asset Management
  • Benefits of IT Asset Management: Qualitative and Quantitative

Module 02: IT Asset Management Lifecycle

  • Introduction to the IT Asset Management Lifecycle
  • ITAM Lifecycle Process Steps and Lifecycle Process Management
  • Roles and Responsibilities

Module 03: Techniques for Assessing Organizational Readiness for IT Asset Management

  • Software Asset Management Self-Assessment Methodology
  • Benefits of Self-Assessment
  • What to expect from an Asset Management Audit/Review

Module 04: IT Asset Management and IT Service Management Integration

  • How ITAM and ITSM fit together
  • IT Asset Management: Value to the Business
  • IT Asset Management and IT Service Management Implementation Possibilities
  • ITAM Project Management Techniques

Module 05: Technology Considerations

  • Selecting an appropriate IT Asset Management Technology
  • Key ITAM Technology Requirements
  • Technology Integration Considerations
  • Compliance Considerations

Module 06: Case Study: The Lemonade Stand

Module 07: Organizational Change and the Influence of IT Asset Management

  • Organizational Change Management (OCM) Defined
  • OCM and ITAM: The need to Address People, Process and Technology
  • Demand Management

Module 08: Additional Tools

  • HR/Call Center Coordination
  • Inventory Management Tools
  • TCO, ROI and VOI Tools
  • Agreement and Negotiation Tools
  • Measurement and Key Performance Indicators (KPI's)

Module 09: ROI, VOI & TCO: A Deeper Dive

  • Overview of Return on Investment and how it relates to IT Asset Management
  • Toolsets Available
  • Deploying Tools: Tips, Tricks, Pitfalls, Lessons Learned

Module 10: Certification Overview

  • ITAM Certifications Available
  • ITSM Certifications Available
  • Why Certify: The Value of Certification

Module 11: Business Process Re-Engineering & ITAM

  • How to create IT Asset Management Process Models
  • Guidance on Facilitating Business Process Re-Engineering Workshops
  • Building an IT Asset Management Workflow:
  • o Stakeholder Analysis Considerations
  • o IT Financial Management Considerations

Module 12: Deployment Strategies: The ITAM Project Plan

  • Considerations for building your ITAM project plan - People
  • Considerations for building your ITAM project plan - Process Integration and Measurement
  • Considerations for building your ITAM project plan - Technology Thoughts

Module 13: Why ITAM is important for Process Integration in IT

  • ITAM and Configuration Management: A Deeper Dive
  • Building the ITAM Workflow - Key Components
  • ITAM Integration: A Fishbone Diagram Approach

Module 14: Course Summary

  • Key Definitions and Acronyms overview
  • Key Benefits of ITAM
  • Key Considerations when Implementing ITAM Processes
  • Key Considerations when implementing ITAM Tools

Module 15: IT Asset Management: A Comprehensive Overview Online Training - Course Summary & Evaluation

For more information, contact us or call 1-877-546-4446

Important Links

  • Course Survey

For more information, contact us or call 1-877-546-4446

When you purchase a Deluxe or Premium course from GogoTraining, you can use your transcript to view and monitor your progress and when you complete the course, you can print or email the transcript, or print a course completion certificate.


For more information, contact us or call 1-877-546-4446

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