• This course has been retired. Users who have purchased the course will still have access to it, however it is no longer available for purchase.

Microsoft Windows Server 2003 - Administration Part 1

What should I do if my video will not play?

There are many things that can affect the quality of your video so we have put together these instructions to help you review all the things that need to be tested in order to trouble-shoot video quality.

The first thing we want to assure you is that we have done everything possible to make sure that our videos will play well.  Our videos are hosted in the cloud by Akamai.  Akamai has servers around the world to make sure that your videos are sent from the server that is closest to you.  By hosting our videos with Akamai we make sure that you receive the highest video quality. If you are experiencing video buffering or freezing at home or at the office there are a number of things you can do to help us troubleshoot.

  • Popup Blockers: Please check to make sure that your pop-up blocker is turned off when you go to our website. This will prevent the video window from opening.
  • Your Connection Speed: Internet speed needs to be 2.0 Mbps upload and download to successfully watch the videos.  You will want to check and see if your connection speed is 2.0 Mbps or higher.  You can do this by clicking on this link and running a speed test.
  • Jitter and Packet Loss: Your Jitter rate lets us know if your connection speed is consistent while your Packet Loss rate lets us know if your internet connection could be losing pieces of the video.
    • Go to https://www.dotcom-tools.com/ping-test.aspx to determine if there is any Jitter or Packet Loss on your connection.
    • This is measured by a letter scale with A being the best.
      • If your Packet Loss is below a B, your connection is losing pieces of the video and causing the video to skip.
      • If your Jitter is below a B, your connection speed is very inconsistent and may be changing while you are watching the video which will result in buffering issues.
      • If either of these is the case you will need to contact your internet provider.
  • Shared Internet Connection: If you are on a shared internet connection, test playing videos during non-peak hours when usage by others on your network is low.
  • Reset Your Browser: If you've tried all the previous steps, your browser may be retaining data that needs to be deleted, and this requires a reset. If you are using Chrome, use the instructions in this link to reset your browser. If you are using Internet Explorer (IE) you may need to reset it. You can do this by clicking on the cog icon on the top right of your page. Then click on tools, internet options, advanced and reset. If you are using Firefox, use the instructions in this link to reset your browser.
  • Other things to check:
    • At home or at work, test using different browsers and computers to see if you get the same result.
      • Make sure you have the latest version of the browser you are using.
    • If you are using Internet Explorer (IE) you may need to reset it. You can do this by clicking on the cog icon on the top right of your page. Then click on tools, internet options, advanced and reset.
    • Try from a different location using a different network.
    • If you are on a wireless connection try a wired solution.
    • If you are on a home network:
      • Test playing the videos when you are the only user on the network.
      • Try by-passing your router to eliminate it as the point of failure. A direct plug from your ISP to your computer will take care of this and will make sure that neither your router nor other users are affecting your connection.
    • If you are running Firefox, you can check your plugins here: https://www.mozilla.org/en-US/plugincheck/
  • Make sure you do not have any other programs open. File sharing and peer to peer sharing programs, even when limited to low bandwidth, can make it almost impossible to stream properly.
  • Tracking Progress on Mobile Devices: The GogoTraining site is designed to use the native player found in your browser. If you are taking your course on a mobile device and want to make sure your progress is tracked, then you will need to play the videos from the native player that is in your browser. Do not download any third party apps to play the videos as they do not allow your progress to be recorded. If you have installed a third party app and want to receive a Course Completion Certificate, then you will need to uninstall the 3rd party app or see if the app has the ability for you to disable it for certain sites.
  • Submitting Debugging Information If you have tried everything else and still are having trouble viewing the videos, you can visit this page where you can help us debug your particular setup by following the instructions on the page and submit the debugging information to us.
Video Title
00: Course Introduction
6 min
01: Administering Windows 2003 Server
14 min
01A: Building a Customized MMC Demo
11 min
02: Managing Servers for Remote Desktop for Administration
20 min
02 A: Terminal Services and Remote Administration Demo
15 min
03: Using Remote Assistance
12 min
03 A: Remote Assistance Demo
14 min
04: Terminal Server
23 min
04 A: Configuring Terminal Server Demo
18 min
05: Creating and Managing User Objects
14 min
05 A: Configuring Users Demo
29 min
06: Creating Multiple Users
17 min
06 A: Using Active Directory Command Line Tools Demo
20 min
07: Managing User Profiles
10 min
07 A: Configuring Profiles Demo
8 min
08: Securing and Troubleshooting Authentication
22 min
08 A: Managing Users Demo
16 min
09: Understanding Group Types and Scopes
19 min
09 A: Group Management Demo
14 min
10: Managing Group and Automating Group Accounts
18 min
10 A: Modifying Group Membership Demo
12 min
10 B: Modifying Groups from Command Line Demo
19 min
11: Joining a Computer to a Domain
11 min
11 A: Adding a Computer Account Demo
11 min
12: Managing Computer Accounts
13 min
12 A: Configuring Computer Accounts Demo
7 min
13: Troubleshooting Computer Accounts
12 min
13 A: Troubleshooting Computer Accounts Demo
9 min
14: Setting up Shared Folders
14 min
14 A: Managing User Sessions, Sharing an Open File Demo
22 min
15: Configuring File System Permissions
20 min
15 A: Configuring File Security Demo
10 min
15 B: Configuring Auditing Demo
13 min
16: Administering IIS
19 min
16 A: Configuring IIS Web Sites and FTP Sites Demo
22 min
17: Course Summary
7 min
9 hrs 1 min

Michael Krout

Michael is CEO of Idea Dudes LLC which is a Microsoft Gold Partner and CPLS. Michael is an entrepreneur who is passionate about creating solutions for businesses. He has over 22 years of architecture, analysis, development of Information Processing Systems and training. Michael's expertise centers around developing business solutions and training. He started his career in the United States Airforce (USAF)where he worked with the IBM 36 and Burroughs systems.  He then went on to start his networking career with Novell 3.12.  He has been working with Windows since the early days of Microsoft. Previously, Michael has worked with U.S. Pentagon, Social Security Administration, and other companies throughout the United States.  He currently holds MCSE NT 4.0, MCSE 2000, MCSE 2003, MCTS SharePoint Services 3.0, MCTS, Active Directory Configuration Windows 2008, MCTS Windows 2008 Application Infrastructure, MCTS Windows 2008 Network Infrastructure, MCITP Windows 2008 Server Administrator, MCITP Enterprise Messaging Administrator and MCT.  He also a member of Strathmores Whos Who Worldwide.  He has a wife and son. 

System Requirements

• For an X86-based Computer:
o 1 or more processors with minimum speed of 550 MHz. The minimum supported speed is 133 MHz and a maximum of 4 processors/computer.
o Minimum of 256 MB of RAM
o 1.25 GB-2GB hard disk
• For an 64-based Computer:
o 1 or more processors with minimum speed of 1.4 GHZ. There is a maximum of 4 processors/computer.
o Minimum of512 MB of RAM
o 4 GB hard disk
• For CD-ROM Installation: a CD-ROM or DVD drive
• For Network Installation
o 1 or more network adapters with related cables
o A server from which to offer network access for the Setup files.

• Windows Server 2003 R2

Course Links

These links are activated when you purchase this course.

  • Course Survey
  • Exam Locations and Pricing
  • Microsoft Exam Requirements


This course comes with a Transcript that tracks your progress. You can use your transcript to view and monitor your progress and when you complete the course, you can print or email the transcript.

Certificate of Completion

You will be awarded a Certificate of Completion when you finish this course. You will be able to print or email the certificate and share your accomplishment with everyone.

How to Take Your Exam

Windows Server 2003 Administration Part 1 is part of a two-course online training series that prepares you to take Microsoft’s Exam 70-290. The course maps to Microsoft’s official curriculum 2273, and is the second course in preparing towards the MCSE certification for Windows Server 2003. To earn the MCSE certification, you must pass seven exams (in any order):

• Four exams on networking systems
• One exam on client operating systems
• One exam on design
• One elective exam

For more information about the exam requirements or locations and pricing, select the links located in the related training section for this course.