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A+ Essentials Part 2

Key Course Benefits

  • Achieve Workplace Success by Learning from Real World Experts
  • Learn and Implement New Skills Faster With Real World Examples
  • Take High Quality Classroom Courses Without the Hassles of Travel
  • Student Guide Makes it Easy for You to Take Notes and Increase Learning
  • Course Demos and Exercises Help You Learn More
  • Eliminate Scheduling Conflicts by Training Anytime 24/7 for 1 year
  • Video Training with Materials, Exercises, and Instructor Support Maximizes Learning
  • 1 Year Course Access Gives You Time to Learn and Master Concepts
  • Use Your Course Completion Certificate to Build Your Resume
  • Responsive Customer Service Makes Independent Learning Easy and Smooth
  • Save Money and Learn More
Video Title Minutes
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00: Course Introduction 4
01: Ins and Outs of A+ Certification 6
02: Driver and Video Adapters 32
03: Multimedia Devices 17
04: USB and Firewire 20
05: Firewire and ATA 25
06: Data Storage 27
07: Storage Devices 30
08: Video and Multimedia 32
09: Working with Printers 22
10: More Printers 22
11: Portable Computers 29
12: Networking 21
13: More Networking 32
14: Networking Computers 24
15: Safety 23
16: Course Summary & Evaluation 5
Course Survey
Total: 6 hours 11 minutes

For more information, contact us or call 1-877-546-4446


A+ Essentials Part 2 online training covers the fundamentals of computer technology and the issues revolving around the PC world. Included in this part is a continuation of the exploration of basic computer terminology, the function of some of the more common components inside an average computer as well as common problems and how to troubleshoot them. Additionally, A+ Essentials Part 2 training will explore the role of networks and networking and how they extend the computer out to a larger community.


  • Experience with the Windows operating system.
  • Hardware, Windows Server and remote networking experience preferred but not required.
  • Recommend taking A+ Essentials Part 1.


As a result of taking this A+ online training, you will be able to:

  • Hardware types
  • Software options
  • Networking types
  • Form-factors
  • Multimedia types
  • Safety Practices

Related Training

For more information, contact us or call 1-877-546-4446


  • Experience with the Windows operating system.
  • Hardware, Windows Server and remote networking experience preferred but not required.
  • Recommend taking A+ Essentials Part 1.

A+ Essentials Part 2 Outline

Module 00: Course Introduction

Module 01: Ins and Outs of A+ Certification
• What is A+ Certification?
• How does this course fit in?
• What are the requirements to become certified?
• Helpful hints to prepare for certification

Module 02: Driver and Video Adapters
• Driver Interfaces
• Video Adapters & Card

Module 03: Multimedia Devices
• Driver Interfaces
• Video Adapters
• Modems

Module 04: USB and Firewire
• Serial and Parallel Ports, Cables, and Connectors
• PS/2 Ports, Cables, and Connectors
• USB Ports, Cables, and Connectors

Module 05: Firewire and ATA
• IEEE 1394 or FireWire/IEEE 1394
• Infrared and Bluetooth
• Multimedia Ports, Cables, and Connectors
• Troubleshooting

Module 06: Data Storage
• Hard Drives and Data Storage

Module 07: Storage Devices
• DVD and CD
• Floppies

Module 08: Video and Multimedia
• CRT vs LCD
• Installing and troubleshoot CRT Displays
• Installing and troubleshoot LCD Displays
• Troubleshooting

Module 09: Working with Printers
• Dot Matrix Printers
• Ink Jet Printers

Module 10: More Printers
• Laser Printers
• Other Printers

Module 11: Portable Computers
• Notebook Components
• Handheld Computers

Module 12: Networking
• Wireless Network Connections
• Network Architectures

Module 13: More Networking
• Networking Components
• Wired vs Wireless

Module 14: Networking Computers
• OSI Model
• Network Addressing
• Technologies for Internet Connectivity

Module 15: Safety
• Safety Issues
• Avoiding Injury
• Disposal

Module 16: Course Summary

For more information, contact us or call 1-877-546-4446

Important Links

  • Course Survey
  • CompTIA A+ Certification Information

For more information, contact us or call 1-877-546-4446


A+ Essentials Part 2 is part of a two-course online training series that helps you prepare for CompTIA's A+ Essentials exam 220-701.

The latest version of CompTIA A+ is CompTIA A+ 2009 Edition. When you pass exam 220-701 you have completed one of the two required exams for certification. The second exam necessary is CompTIA A+ Practical Application, exam code 220-702.

For more information, contact us or call 1-877-546-4446

When you purchase a Deluxe or Premium course from GogoTraining, you can use your transcript to view and monitor your progress and when you complete the course, you can print or email the transcript, or print a course completion certificate.

For more information, contact us or call 1-877-546-4446

What should I do if my video will not play?

There are many things that can affect the quality of your video so we have put together these instructions to help you review all the things that need to be tested in order to trouble-shoot video quality.

The first thing we want to assure you is that we have done everything possible to make sure that our videos will play well.  Our videos are hosted in the cloud by Akamai.  Akamai has servers around the world to make sure that your videos are sent from the server that is closest to you.  By hosting our videos with Akamai we make sure that you receive the highest video quality. If you are experiencing video buffering or freezing at home or at the office there are a number of things you can do to help us troubleshoot.

  • Buffering: We provide you with three (3) speed choices that you can select when watching a video.  If the video is buffering then the first thing you want to click on a slower speed option found at the bottom of the video window. Try clicking on Medium and Low and see if that allows the video to play without buffering. If it does not, please read through the rest of this FAQ and follow the steps outlined below.
  • Video will not play: In order to play our videos, you have to have Adobe Flash Player installed. If you click on the video and nothing happens, then you do not have Adobe Flash Player installed.  Click on this link to download and install it.
    • If you have Adobe Flash Player installed and your video is not playing, complete the following steps:
      • Go to your course page, select a video, and click play.
      • Once the video begins playing, place your mouse over the video and right click.
      • You will see the several links and the last link has the words “About Adobe Flasher Player xx.xx.xx” (version # you have).
      • Click here , where you will see your version and what is the latest version. You need to have the latest version installed.
      • If you do not have Adobe Flash Player, click here to download and install it.
  • Your Connection Speed: Internet speed needs to be 2.0 Mbps upload and download to successfully watch the videos.  You will want to check and see if your connection speed is 2.0 Mbps or higher.  You can do this by clicking on this link and running a speed test.
  • Jitter and Packet Loss: Your Jitter rate lets us know if your connection speed is consistent while your Packet Loss rate lets us know if your internet connection could be losing pieces of the video.
    • Go to www.pingtest.net to determine if there is any Jitter or Packet Loss on your connection.
    • This is measured by a letter scale with A being the best.
      • If your Packet Loss is below a B, your connection is losing pieces of the video and causing the video to skip.
      • If your Jitter is below a B, your connection speed is very inconsistent and may be changing while you are watching the video which will result in buffering issues.
      • If either of these is the case you will need to contact your internet provider.
  • Ports: You will need to have ports 1935, 443 and 80 open. You can run a port test at this link.
    • If you are watching from work and those ports are not open, check with your IT department.
  • Shared Internet Connection: If you are on a shared internet connection, test playing videos during non-peak hours when usage by others on your network is low.
  • Other things to check:
    • At home or at work, test using different browsers and computers to see if you get the same result.
      • Make sure you have the latest version of the browser you are using.
    • If you are using Internet Explorer (IE) you may need to reset it. You can do this by clicking on the cog icon on the top right of your page. Then click on tools, internet options, advanced and reset.
    • Try from a different location using a different network.
    • If you are on a wireless connection try a wired solution.
    • If you are on a home network:
      • Test playing the videos when you are the only user on the network.
      • Try by-passing your router to eliminate it as the point of failure. A direct plug from your ISP to your computer will take care of this and will make sure that neither your router nor other users are affecting your connection.
  • Make sure you do not have any other programs open. File sharing and peer to peer sharing programs, even when limited to low bandwidth, can make it almost impossible to stream properly.

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