• This course has been retired. Users who have purchased the course will still have access to it, however it is no longer available for purchase.

CISSP ® Exam Preparation Part 2

What should I do if my video will not play?

There are many things that can affect the quality of your video so we have put together these instructions to help you review all the things that need to be tested in order to trouble-shoot video quality.

The first thing we want to assure you is that we have done everything possible to make sure that our videos will play well.  Our videos are hosted in the cloud by Akamai.  Akamai has servers around the world to make sure that your videos are sent from the server that is closest to you.  By hosting our videos with Akamai we make sure that you receive the highest video quality. If you are experiencing video buffering or freezing at home or at the office there are a number of things you can do to help us troubleshoot.

  • Flash Not Enabled We require Flash to be enabled for certain features of the site. To enable Flash, please follow these steps for your browser:
  • Buffering: We provide you with three (3) speed choices that you can select when watching a video.  If the video is buffering then the first thing you want to click on a slower speed option found at the bottom of the video window. Try clicking on Medium and Low and see if that allows the video to play without buffering. If it does not, please read through the rest of this FAQ and follow the steps outlined below.
  • Video will not play: In order to play our videos, you have to have Adobe Flash Player installed. If you click on the video and nothing happens, then you do not have Adobe Flash Player installed.  Click on this link to download and install it.
    • If you have Adobe Flash Player installed and your video is not playing, complete the following steps:
      • Go to your course page, select a video, and click play.
      • Once the video begins playing, place your mouse over the video and right click.
      • You will see the several links and the last link has the words “About Adobe Flasher Player xx.xx.xx” (version # you have).
      • Click here , where you will see your version and what is the latest version. You need to have the latest version installed.
      • If you do not have Adobe Flash Player, click here to download and install it.
  • Popup Blockers: Please check to make sure that your pop-up blocker is turned off when you go to our website. This will prevent the video window from opening.
  • Your Connection Speed: Internet speed needs to be 2.0 Mbps upload and download to successfully watch the videos.  You will want to check and see if your connection speed is 2.0 Mbps or higher.  You can do this by clicking on this link and running a speed test.
  • Jitter and Packet Loss: Your Jitter rate lets us know if your connection speed is consistent while your Packet Loss rate lets us know if your internet connection could be losing pieces of the video.
    • Go to https://www.dotcom-tools.com/ping-test.aspx to determine if there is any Jitter or Packet Loss on your connection.
    • This is measured by a letter scale with A being the best.
      • If your Packet Loss is below a B, your connection is losing pieces of the video and causing the video to skip.
      • If your Jitter is below a B, your connection speed is very inconsistent and may be changing while you are watching the video which will result in buffering issues.
      • If either of these is the case you will need to contact your internet provider.
  • Ports: You will need to have ports 1935, 443 and 80 open. You can run a port test at this link.
    • If you are watching from work and those ports are not open, check with your IT department.
  • Shared Internet Connection: If you are on a shared internet connection, test playing videos during non-peak hours when usage by others on your network is low.
  • Reset Your Browser: If you've tried all the previous steps, your browser may be retaining data that needs to be deleted, and this requires a reset. If you are using Chrome, use the instructions in this link to reset your browser. If you are using Internet Explorer (IE) you may need to reset it. You can do this by clicking on the cog icon on the top right of your page. Then click on tools, internet options, advanced and reset. If you are using Firefox, use the instructions in this link to reset your browser.
  • Other things to check:
    • At home or at work, test using different browsers and computers to see if you get the same result.
      • Make sure you have the latest version of the browser you are using.
    • If you are using Internet Explorer (IE) you may need to reset it. You can do this by clicking on the cog icon on the top right of your page. Then click on tools, internet options, advanced and reset.
    • Try from a different location using a different network.
    • If you are on a wireless connection try a wired solution.
    • If you are on a home network:
      • Test playing the videos when you are the only user on the network.
      • Try by-passing your router to eliminate it as the point of failure. A direct plug from your ISP to your computer will take care of this and will make sure that neither your router nor other users are affecting your connection.
    • If you are running Firefox, you can check your plugins here: https://www.mozilla.org/en-US/plugincheck/
  • Make sure you do not have any other programs open. File sharing and peer to peer sharing programs, even when limited to low bandwidth, can make it almost impossible to stream properly.
  • Tracking Progress on Mobile Devices: The GogoTraining site is designed to use the native player found in your browser. If you are taking your course on a mobile device and want to make sure your progress is tracked, then you will need to play the videos from the native player that is in your browser. Do not download any third party apps to play the videos as they do not allow your progress to be recorded. If you have installed a third party app and want to receive a Course Completion Certificate, then you will need to uninstall the 3rd party app or see if the app has the ability for you to disable it for certain sites.
  • Submitting Debugging Information If you have tried everything else and still are having trouble viewing the videos, you can visit this page where you can help us debug your particular setup by following the instructions on the page and submit the debugging information to us.
Video Title
00: Course Introduction
6 min
01: Business Continuity Plan
11 min
02: Key Elements of BCP Process
11 min
03: Risk Analysis
14 min
04: BCP Planning
10 min
05: Physical Security Risks
17 min
06: Electrical and Fire Considerations
13 min
07: Access Controls
14 min
08: Introduction to Cryptography
13 min
09: Encryption
14 min
10: Encryption Methods
9 min
11: Security Issues
10 min
12: Introduction to Computer Crime
12 min
13: Legal Considerations
15 min
14: Computer Crime and Process
18 min
15: Computer Forensics
19 min
16: Summary
2 min
3 hrs 28 mins

Mark Edmead


Mr. Edmead obtained a Bachelor’s Degree in Information Technology, a Master’s Degree in Business Administration (MBA), and is currently pursuing a doctorate degree in business management and organizational leadership. Mark became a successful technology entrepreneur and a finalist in the Ernst & Young’s “Entrepreneur of the Year” award in 1988. He is a sought-after author, consultant, and instructor on strategic planning, organizational development, leadership, change management, and how companies can meet their strategic objectives.

Mark provides business improvement services to help align information technology with business goals to drive bottom line performance and growth. Mark’s focus is on  information security, change management, process improvement, enterprise architecture, technology road mapping, strategic IT planning, IT organization analysis, IT portfolio management, and IT governance. He has worked with many international firms, and has delivered presentations and seminars in United Arab Emirates, Kuwait, Mexico, Japan, China, Singapore and Europe.   His articles have appeared in: Western Banking, Compliance Advisor Magazine, Mobile Advisor Magazine, IIA Insights, IT Compliance Journal, Gaming and Leisure Magazine, and The Auditor.

Mark has developed and delivered courses for the SANS Institute, MIS Institute and the University of California San Diego, the Institute of Internal Auditors (IIA), Technology Training Corporation and Learning Tree International. He is also an adjunct professor at Keller Graduate School of Management, Chapman University, and teaches business development and leadership courses at the Professional Development Academy.

Mark is a master trainer, facilitator, and storyteller and has a very energetic and entertaining style that keeps audiences attention from start to finish. Mark is a member of the International Association of Facilitators, National Speakers Association (NSA), the Organization Development Institute, the Organization Development Network, the Society for Human Resource Management (SHRM), and the American Society for Training & Development (ASTD). Mark is a certified internal Baldrige assessor and a DiSC certified facilitator.


Course Materials

When you purchase this course you will receive access to these materials.

  • Student Guide

Course Links

These links are activated when you purchase this course.

  • Course Survey
  • CISSP Prep Exam Sample 1
  • CISSP Prep Exam Sample 2
  • CISSP Prep Exam Sample 3


This course comes with a Transcript that tracks your progress. You can use your transcript to view and monitor your progress and when you complete the course, you can print or email the transcript, or print a course completion certificate.

Certificate of Completion

You will be awarded a Certificate of Completion when you finish this course. You will be able to print or email the certificate and share your accomplishment with everyone.

How to Take Your Exam

There are four processes a candidate must successfully complete to become a certified CISSP® -Examination, Certification, Endorsement, and Audit.

In order to sit for the CISSP examination, a candidate must:
• Sign up for the examination date and location
• Submit the examination fee
• Assert that he or she possesses a minimum of five years of professional experience in the information security field or four years plus a college degree. Or, an Advanced Degree in Information Security from a National Center of Excellence or the regional equivalent can substitute for one year towards the five-year requirement.
• Complete the Examination Agreement, attesting to the truth of his or her assertions regarding professional experience, and legally committing to the adherence of the (ISC)²Code of Ethics
• Successfully answer four questions regarding criminal history and related background

In order to be issued a certificate, a candidate must:
• Pass the CISSP examination with a scaled score of 700 points or greater
• Submit a properly completed and executed Endorsement Form.
• Successfully pass an audit of their assertions regarding professional experience, if the candidate is selected for audit

Once a candidate has been notified they have successfully passed the CISSP examination, he or she will be required to have his or her application endorsed before the credential can be awarded.
The endorser attests that the candidate's assertions regarding professional experience are true to the best of their knowledge, and that the candidate is in good standing within the information security industry.

Passing candidates will be randomly selected and audited by (ISC)² Services prior to issuance of any certificate. Multiple certifications may result in a candidate being audited more than once.

Maintenance Requirements
Recertification is also required every three years, with ongoing requirements to maintain your credentials in good standing. This is primarily accomplished through continuing professional education [CPE], 120 credits of which are required every three years. A minimum of 20 CPEs must be posted during each year of the three-year certification cycle. More information on qualifying CPEs will be available upon certification.
CISSPs must also pay an annual maintenance fee of $85 per year.