• This course has been retired. Users who have purchased the course will still have access to it, however it is no longer available for purchase.

Project Management Training - PMP 6th Edition Prepare for PMI's PMP Certification Exam

What should I do if my video will not play?

There are many things that can affect the quality of your video so we have put together these instructions to help you review all the things that need to be tested in order to trouble-shoot video quality.

The first thing we want to assure you is that we have done everything possible to make sure that our videos will play well.  Our videos are hosted in the cloud by Akamai.  Akamai has servers around the world to make sure that your videos are sent from the server that is closest to you.  By hosting our videos with Akamai we make sure that you receive the highest video quality. If you are experiencing video buffering or freezing at home or at the office there are a number of things you can do to help us troubleshoot.

  • Flash Not Enabled We require Flash to be enabled for certain features of the site. To enable Flash, please follow these steps for your browser:
  • Buffering: We provide you with three (3) speed choices that you can select when watching a video.  If the video is buffering then the first thing you want to click on a slower speed option found at the bottom of the video window. Try clicking on Medium and Low and see if that allows the video to play without buffering. If it does not, please read through the rest of this FAQ and follow the steps outlined below.
  • Video will not play: In order to play our videos, you have to have Adobe Flash Player installed. If you click on the video and nothing happens, then you do not have Adobe Flash Player installed.  Click on this link to download and install it.
    • If you have Adobe Flash Player installed and your video is not playing, complete the following steps:
      • Go to your course page, select a video, and click play.
      • Once the video begins playing, place your mouse over the video and right click.
      • You will see the several links and the last link has the words “About Adobe Flasher Player xx.xx.xx” (version # you have).
      • Click here , where you will see your version and what is the latest version. You need to have the latest version installed.
      • If you do not have Adobe Flash Player, click here to download and install it.
  • Popup Blockers: Please check to make sure that your pop-up blocker is turned off when you go to our website. This will prevent the video window from opening.
  • Your Connection Speed: Internet speed needs to be 2.0 Mbps upload and download to successfully watch the videos.  You will want to check and see if your connection speed is 2.0 Mbps or higher.  You can do this by clicking on this link and running a speed test.
  • Jitter and Packet Loss: Your Jitter rate lets us know if your connection speed is consistent while your Packet Loss rate lets us know if your internet connection could be losing pieces of the video.
    • Go to https://www.dotcom-tools.com/ping-test.aspx to determine if there is any Jitter or Packet Loss on your connection.
    • This is measured by a letter scale with A being the best.
      • If your Packet Loss is below a B, your connection is losing pieces of the video and causing the video to skip.
      • If your Jitter is below a B, your connection speed is very inconsistent and may be changing while you are watching the video which will result in buffering issues.
      • If either of these is the case you will need to contact your internet provider.
  • Ports: You will need to have ports 1935, 443 and 80 open. You can run a port test at this link.
    • If you are watching from work and those ports are not open, check with your IT department.
  • Shared Internet Connection: If you are on a shared internet connection, test playing videos during non-peak hours when usage by others on your network is low.
  • Reset Your Browser: If you've tried all the previous steps, your browser may be retaining data that needs to be deleted, and this requires a reset. If you are using Chrome, use the instructions in this link to reset your browser. If you are using Internet Explorer (IE) you may need to reset it. You can do this by clicking on the cog icon on the top right of your page. Then click on tools, internet options, advanced and reset. If you are using Firefox, use the instructions in this link to reset your browser.
  • Other things to check:
    • At home or at work, test using different browsers and computers to see if you get the same result.
      • Make sure you have the latest version of the browser you are using.
    • If you are using Internet Explorer (IE) you may need to reset it. You can do this by clicking on the cog icon on the top right of your page. Then click on tools, internet options, advanced and reset.
    • Try from a different location using a different network.
    • If you are on a wireless connection try a wired solution.
    • If you are on a home network:
      • Test playing the videos when you are the only user on the network.
      • Try by-passing your router to eliminate it as the point of failure. A direct plug from your ISP to your computer will take care of this and will make sure that neither your router nor other users are affecting your connection.
    • If you are running Firefox, you can check your plugins here: https://www.mozilla.org/en-US/plugincheck/
  • Make sure you do not have any other programs open. File sharing and peer to peer sharing programs, even when limited to low bandwidth, can make it almost impossible to stream properly.
  • Tracking Progress on Mobile Devices: The GogoTraining site is designed to use the native player found in your browser. If you are taking your course on a mobile device and want to make sure your progress is tracked, then you will need to play the videos from the native player that is in your browser. Do not download any third party apps to play the videos as they do not allow your progress to be recorded. If you have installed a third party app and want to receive a Course Completion Certificate, then you will need to uninstall the 3rd party app or see if the app has the ability for you to disable it for certain sites.
  • Submitting Debugging Information If you have tried everything else and still are having trouble viewing the videos, you can visit this page where you can help us debug your particular setup by following the instructions on the page and submit the debugging information to us.
Video Title
Getting Started
2 min
How to Navigate This Course - Be Sure to Watch This Video!!!
9 min
00: Welcome to PM City
1 min
01: PMI App
21 min
02: Project Basics (Assigned reading - PMBOK Chapter 1)
10 min
03: Project Managers and Project Management
36 min
04: Knowledge Area Construction Game
14 min
05: Process and Lifestyle
22 min
06: Window Pane Game (Assigned reading - PMBOK Chapter 3)
3 min
07: Project Environments and Documentation
47 min
08: Plan v. PMP Game (Assigned reading - PMBOK Chapter 2)
3 min
09: Integration Management
168 min
10: ITTO Integration Game (Assigned reading - PMBOK Chapter 4)
4 min
11: Scope Management
118 min
12: PM City Delivers! Scope Integration Game
5 min
13: ITTO Scope Game (Assigned reading - PMBOK Chapter 5)
5 min
14: Schedule Management
112 min
15: Schedule Rush Game
5 min
16: ITTO Schedule Game (Assigned reading - PMBOK Chapter 6)
5 min
17: Cost Management
68 min
18: ITTO Cost Game (Assigned reading - PMBOK Chapter 7)
5 min
19: Quality Management
65 min
20: ITTO Quality Game(Assigned reading - PMBOK Chapter 8)
5 min
21: Resources Management
82 min
22: ITTO Resource Game (Assigned reading - PMBOK Chapter 9)
5 min
23: Communications Management
54 min
24: ITTO Communications Game (Assigned reading - PMBOK Chapter 10)
5 min
25: Risk Management
87 min
26: ITTO Risk Game (Assigned reading - PMBOK Chapter 11)
5 min
27: Procurement Management
45 min
28: ITTO Procurement Game (Assigned reading - PMBOK Chapter 12)
5 min
29: Stakeholder Management
59 min
30: ITTO Stakeholder Game (Assigned reading - PMBOK Chapter 13)
5 min
31: Definition Game
8 min
32: Practice Exam (Assigned reading - PMBOK Part 2 Chapters)
30 min
33: Practice Exam (Scope)
30 min
19 hrs 13 mins

Neal Rowland, MEd, PMP, ITIL

Neal has produced hundreds of courses for numerous training providers worldwide. He is also a contributor in the Project Management Body of Knowledge (PMBOK).

He has produced and delivered content on a variety of topics, from workflow management to SharePoint design. Although most of his authoring and instructing revolves around the management topics of Project Management and the corresponding certifications of the Project Management Professional (PMP) and PRINCE2; Information Technology Service Management and the certifications of ITIL Foundation, ITIL Practitioner, the other ITIL Intermediate exams, and Managing Across the Lifecycle; and Agile project management with its corresponding certifications of the Agile Certified Practitioner (PMI-ACP) from the Project Management Institute and ScrumMaster.

Knowing and presenting technical and management best practices is difficult in its own right. But making it interesting and effective is another component. Neal blends the educational best practices and pedagogy with a thorough understanding and practice of the content to produce highly effective and efficient courses. A major benefit for those who enjoy and learn best with visuals and relaxed presentation.

Course Materials

When you purchase this course you will receive access to these materials.

  • PM City Guide
  • PM City Guide - Integration Management
  • PM City Guide - Scope Management
  • PM City Guide - Schedule Management
  • PM City Guide - Cost Management
  • PM City Guide - Quality Management
  • PM City Guide - Resource Management
  • PM City Guide - Communications Management
  • PM City Guide - Risk Management
  • PM City Guide - Procurement Management
  • PM City Guide - Stakeholder Management
  • Assigned Reading

Course Links

These links are activated when you purchase this course.

  • Course Survey

Certificate of Completion

When you complete the course contact customerservice@gogotraining.com to request your certificate of completion

How to Take Your Exam

The PMP exam is based on the PMI project management Body of Knowledge (PMBOK) and is designed for individuals who want to fully understand the PMBOK body of knowledge and those who would like to prepare for and pass PMI's PMP exam.  PMI's prerequisites for taking the PMP Certification exam vary based on the background of the candidate as follows:

  • Individuals holding a secondary degree (high school diploma, associate's degree or the global equivalent) need to show
    • 7,500 hours leading and directing projects
    • 35 hours of project management education
  • Individuals holding a four (4) year degree need to show
    • 4,500 hours leading and directing projects
    • 35 hours of project management education

The PMP certification exam has 200 multiple-choice questions, and you have four hours to complete it.  To maintain your PMP you must earn 60 professional development units (PDU's) every three years.  

Please note that your PMI application requires you to list the projects that you have lead and/or directed that total the required hours noted above.  If PMI audits an application the student is required to print the PDF of their application and have their supervisor/sponsor or equivalent sign the document and the envelope.  If the student did projects at more than one company, the student will need to validate the projects that they did at each company and by having each supervisor/sponsor sign the PDF of their application and the envelope.

To maintain your PMP you must earn 60 professional development units (PDU's) every three years.  

QA Forum

Interested in an Instructor Support Package? Click here to receive information on how to join the Instructor Access Forum.

When you purchase this course you will be able to use the QA Forum and have direct access to the instructor.