• This course has been retired. Users who have purchased the course will still have access to it, however it is no longer available for purchase.

Microsoft Windows Server 2003 - Implementing & Troubleshooting a Network Infrastructure Part 1

What should I do if my video will not play?

There are many things that can affect the quality of your video so we have put together these instructions to help you review all the things that need to be tested in order to trouble-shoot video quality.

The first thing we want to assure you is that we have done everything possible to make sure that our videos will play well.  Our videos are hosted in the cloud by Akamai.  Akamai has servers around the world to make sure that your videos are sent from the server that is closest to you.  By hosting our videos with Akamai we make sure that you receive the highest video quality. If you are experiencing video buffering or freezing at home or at the office there are a number of things you can do to help us troubleshoot.

  • Popup Blockers: Please check to make sure that your pop-up blocker is turned off when you go to our website. This will prevent the video window from opening.
  • Your Connection Speed: Internet speed needs to be 2.0 Mbps upload and download to successfully watch the videos.  You will want to check and see if your connection speed is 2.0 Mbps or higher.  You can do this by clicking on this link and running a speed test.
  • Jitter and Packet Loss: Your Jitter rate lets us know if your connection speed is consistent while your Packet Loss rate lets us know if your internet connection could be losing pieces of the video.
    • Go to https://www.dotcom-tools.com/ping-test.aspx to determine if there is any Jitter or Packet Loss on your connection.
    • This is measured by a letter scale with A being the best.
      • If your Packet Loss is below a B, your connection is losing pieces of the video and causing the video to skip.
      • If your Jitter is below a B, your connection speed is very inconsistent and may be changing while you are watching the video which will result in buffering issues.
      • If either of these is the case you will need to contact your internet provider.
  • Ports: You will need to have ports 1935, 443 and 80 open. You can run a port test at this link.
    • If you are watching from work and those ports are not open, check with your IT department.
  • Shared Internet Connection: If you are on a shared internet connection, test playing videos during non-peak hours when usage by others on your network is low.
  • Reset Your Browser: If you've tried all the previous steps, your browser may be retaining data that needs to be deleted, and this requires a reset. If you are using Chrome, use the instructions in this link to reset your browser. If you are using Internet Explorer (IE) you may need to reset it. You can do this by clicking on the cog icon on the top right of your page. Then click on tools, internet options, advanced and reset. If you are using Firefox, use the instructions in this link to reset your browser.
  • Other things to check:
    • At home or at work, test using different browsers and computers to see if you get the same result.
      • Make sure you have the latest version of the browser you are using.
    • If you are using Internet Explorer (IE) you may need to reset it. You can do this by clicking on the cog icon on the top right of your page. Then click on tools, internet options, advanced and reset.
    • Try from a different location using a different network.
    • If you are on a wireless connection try a wired solution.
    • If you are on a home network:
      • Test playing the videos when you are the only user on the network.
      • Try by-passing your router to eliminate it as the point of failure. A direct plug from your ISP to your computer will take care of this and will make sure that neither your router nor other users are affecting your connection.
    • If you are running Firefox, you can check your plugins here: https://www.mozilla.org/en-US/plugincheck/
  • Make sure you do not have any other programs open. File sharing and peer to peer sharing programs, even when limited to low bandwidth, can make it almost impossible to stream properly.
  • Tracking Progress on Mobile Devices: The GogoTraining site is designed to use the native player found in your browser. If you are taking your course on a mobile device and want to make sure your progress is tracked, then you will need to play the videos from the native player that is in your browser. Do not download any third party apps to play the videos as they do not allow your progress to be recorded. If you have installed a third party app and want to receive a Course Completion Certificate, then you will need to uninstall the 3rd party app or see if the app has the ability for you to disable it for certain sites.
  • Submitting Debugging Information If you have tried everything else and still are having trouble viewing the videos, you can visit this page where you can help us debug your particular setup by following the instructions on the page and submit the debugging information to us.
Video Title
00: Course Introduction
4 min
01: Review of OSI Model
18 min
02: Managing Servers for Remote Desktop for Administration
14 min
02A: Working with the Network Monitor Demo
17 min
03: Understanding IPv4
26 min
04: Understanding IPv6
11 min
05: Configuring Networks
22 min
05A: Configuring TCP/IP Demo
25 min
06: Understanding Name Resolution in Windows Server 2003 Networks
15 min
06 A: Configuring Name Resolution Demo
17 min
07: Deploying a DNS Server
19 min
07A: Deploying DNS Server Demo
22 min
08: Configuring DNS Client
11 min
08A: Managing a DNS Client Cache Demo
18 min
09: Installing a DHCP Server
11 min
09A: Deploying DHCP Server Demo
19 min
10: Configuring a DHCP Server
14 min
10A: Post DHCP Installation Tasks Demo
12 min
11: Course Summary
5 min
5 hrs 0 mins

Michael Krout

Michael is CEO of Idea Dudes LLC which is a Microsoft Gold Partner and CPLS. Michael is an entrepreneur who is passionate about creating solutions for businesses. He has over 22 years of architecture, analysis, development of Information Processing Systems and training. Michael's expertise centers around developing business solutions and training. He started his career in the United States Airforce (USAF)where he worked with the IBM 36 and Burroughs systems.  He then went on to start his networking career with Novell 3.12.  He has been working with Windows since the early days of Microsoft. Previously, Michael has worked with U.S. Pentagon, Social Security Administration, and other companies throughout the United States.  He currently holds MCSE NT 4.0, MCSE 2000, MCSE 2003, MCTS SharePoint Services 3.0, MCTS, Active Directory Configuration Windows 2008, MCTS Windows 2008 Application Infrastructure, MCTS Windows 2008 Network Infrastructure, MCITP Windows 2008 Server Administrator, MCITP Enterprise Messaging Administrator and MCT.  He also a member of Strathmores Whos Who Worldwide.  He has a wife and son. 

System Requirements

• For an X86-based Computer:
o 1 or more processors with minimum speed of 550 MHz. The minimum supported speed is 133 MHz and a maximum of 4 processors/computer.
o Minimum of 256 MB of RAM
o 1.25 GB-2GB hard disk
• For an 64-based Computer:
o 1 or more processors with minimum speed of 1.4 GHZ. There is a maximum of 4 processors/computer.
o Minimum of512 MB of RAM
o 4 GB hard disk
• For CD-ROM Installation: a CD-ROM or DVD drive
• For Network Installation
o 1 or more network adapters with related cables
o A server from which to offer network access for the Setup files.

• Windows Server 2003 R2

Course Links

These links are activated when you purchase this course.

  • Course Survey
  • Microsoft Exam Requirements
  • Exam Location and Pricing


This course comes with a Transcript that tracks your progress. You can use your transcript to view and monitor your progress and when you complete the course, you can print or email the transcript.

Certificate of Completion

You will be awarded a Certificate of Completion when you finish this course. You will be able to print or email the certificate and share your accomplishment with everyone.

How to Take Your Exam

Implementing & Troubleshooting a Windows Server 2003 Network Infrastructure Part 1 is part of a three-course online training series that prepares you to take Microsoft's Exams 70-291 and 70-293. The course maps to Microsoft's official curriculum 2277 and 2278, and is the fourth course in our series towards the MCSE certification for Windows Server 2003. To earn the MCSE certification, you must pass seven exams (in any order):

  • Four exams on networking systems
  • One exam on client operating systems
  • One exam on design
  • One elective exam

For more information about the exam requirements or locations and pricing, select the links located in the related training section for this course.