ITIL Service Design Podcasts
00: Course Introduction: ITIL® Service Design
01: ITIL Service Design Exam Tips
02: Service Management as a Practice Part 1
03: Service Management as a Practice Part 2
04: Exercise: ITSM and Failure
05: Service Design Principles Part 1
06: Design Aspects Part 1
07: Design Aspects Part 2
08: Design Aspects Part 3
09: Design Coordination (DC)
10: Service Catalog Management (SCatM) Part 1
11: Service Catalog Management (SCatM) Part 2
12: Service Level Management (SLM) Part 1
13: Service Level Management (SLM) Part 2
14: Availability Management (AM) Part 1
15: Availability Management (AM) Part 2
16: Capacity Management (CapM) Part 1
17: Capacity Management (CapM) Part 2
18: IT Service Continuity Management (ITSCM) Part 1
19: IT Service Continuity Management (ITSCM) Part 2
20: Information Security Management (ISM) Part 1
21: Information Security Management (ISM) Part 2
22: Supplier Management (SuppM)
23: Implementing Service Design
24: Requirements Engineering
25: Data, Information & Application Management
26: Service Management Technology