How to Take Your Exam
ITIL® 2011: Planning, Protection and Optimization is Accredited by AXELOS and EXIN. As an Authorized Training Provider Accredited by AXELOS and EXIN, GogoTraining’s ITIL® 2011: Planning, Protection and Optimization course fully qualifies you to sit for the examination given by EXIN that leads to the ITIL® Planning, Protection and Optimization Certificate. Course Transcripts and Certificates of Completion come with this course and you will use these official documents to verify that you took the required and accredited training so that you can sit for the official exam. Exams are provided by Accredited Exam Institutes.
All GogoTraining ITIL courses come with a Training Plan to help you master the material in the course and 2 sets of Official Sample Exams for you to take upon completion of the course and the course exercises so you can test your knowledge. At the end of the course you will receive a Certificate of Completion from GogoTraining. In order to be considered Certified in this area you will need to take the Official ITIL Exam offered by an ITIL Exam Institute like EXIN.
To be eligible for the examination leading to the ITIL® Planning, Protection and Optimization Certificate, the candidate must fulfill the following requirements:
Have undertaken at least 30 contact hours (hours of instruction, excluding breaks, with an Accredited Training Organization (ATO) or an accredited e-learning solution) for this syllabus, as part of a formal, approved training course/scheme
2 to 4 years’ professional experience working in IT service management is highly desirable
Hold the ITIL Foundation Certificate in IT Service Management (or other appropriate earlier ITIL and bridge qualifications)
It is also recommended that candidates should complete a minimum of 12 hours of personal study, reviewing the syllabus and the pertinent areas within the ITIL Service Design and ITIL Service Strategy core guides.
The ITIL® Planning, Protection and Optimization Exam is an 8 question multiple choice scenario-based exam and you may take up to 90 minutes to complete it. Each question will have four possible answer options, one of which is worth five marks, one which is worth three marks, one which is worth one mark, and one which is a distracter and achieves no marks.
A passing mark is 70% or higher. When you pass your exam you will receive 4 credits toward your ITIL® Expert certification.
The ITIL Qualification Scheme introduces a modular credit system for each of the ITIL qualifications. All modules are given a credit value, and candidates meeting the requisite entry criteria and accumulating the required number of credits (22) can apply for ITIL Expert level of qualification. Click here
and select the Certification button to learn more about the Qualification Scheme. Qualifications from earlier ITIL versions are also recognized within the system, together with qualifications endorsed as complementary to the core ITIL portfolio.
GogoTraining is Accredited by PEOPLECERT and EXIN.
How to receive your PMI PDU's
This course qualifies to provide you with continuing education credits in the PMI Schema. To record your PDU's follow these steps:
Go to https://www.pmi.org/
Log in using your registered user name
Go to myPMI, then select Report PDUs on CCRS
Select Course or Training category
Fill in all required information