IAITAM’s Official Certified IT Asset Disposition (CITAD) Certification Training & Exam Package IAITAM Official Course - Includes IAITAM Course Materials & IAITAM Exam Voucher

Course Description

The IAITAM Certified IT Asset Disposal (“CITAD”) course is designed to equip individuals with the skills to effectively oversee the process of IT asset disposal within an organization. This course dissects best practices in IT Asset Disposition, ranging from policy management to data security and chain of custody transitions. Attendees whose job roles involve ITAD will gain insights into averting the risks of data loss and public exposure.

By adopting IAITAM’s best practice approach, ITAD processes can shift from being perceived as corporate overhead to becoming profit centers and avenues for risk mitigation in organizations that embrace the CITAD framework.

Today, IT Asset Disposition has evolved beyond mere waste management for organizations. Enterprises now have a multitude of choices for disposing of their assets. Opportunities for cost savings emerge from equipment reuse, software redeployment, and asset resale, which can potentially cover the expenses or even yield a positive cash flow for the ITAD process. However, alongside these potential gains and savings come the inherent risks linked to mishandling of assets, as well as the potential loss or theft resulting from inadequate supervision of the disposal solution.

Throughout the ITAD process, errors can manifest at various stages, exposing organizations to the possibility of fines, penalties, and public reputation damage. By enrolling in the CITAD course, participants can acquire the skills to mitigate the risks associated with improper IT asset disposition. They will gain the ability to discern the most suitable path among the available options for their organization, ensuring a secure and responsible approach to asset disposal.

Self-Paced

This self-paced certification course is available for 90 days from the date of activation. Course materials and training access are released immediately upon registration. Students may progress through the certification at their own pace during the access period.

• With the purchase of the course, students receive immediate access to the certification course and course materials.
• Students will have 90 days from enrollment to complete the certification course and certification exam.
• Upon completion of the course, the certification exam will be released automatically the next business day at 8am ET.
• Students will then have 14 days from course completion to complete and pass the 3-hour certification exam, provided the exam is completed within the overall 90-day completion period.

In This Course You Will Learn:

Establish a Device Disposal Decision Process: Implement and coordinate decision-making processes for selecting devices for disposal, integrating IT Asset Management (ITAM) procedures, refresh cycles, and help desk services for device replacement.

Maintain Visibility and Security During Disposal: Monitor hardware inventory during storage and disposal, implementing controls for physical and data security to minimize the risk of device or data theft from initial movement to final disposition.

Document Disposal Pathways: Utilize data collection, automation, and asset tagging to track and document the disposal path for each device.

Develop Hardware Disposition Programs: Create, implement, and promote comprehensive program elements such as policies, processes, procedures, and performance measurements for hardware disposition.

Ensure Legal and Compliance Adherence: Educate stakeholders and enforce adherence to legal requirements related to data security, health and safety, recycling, and disposal, as well as other legislated mandates affecting final disposition.

Optimize Data Erasure and Disposal Techniques: Apply appropriate data erasure and disposal methods tailored to each device type, maximizing value while maintaining acceptable risk levels.

Establish Due Diligence for Vendor Selection: Develop and use due diligence processes to select IT Asset Disposition (ITAD) vendors, ensuring contractual clarity on responsibilities for both the vendor and the organization.

Utilize Trained Resources: Ensure properly trained personnel or vendors are employed for each stage of the disposal process.

Manage the Hardware Portfolio During Disposal: Plan and manage the hardware portfolio during disposal to maintain or enhance organizational efficiency, performance, and goal achievement.

Strategize Vendor Management: Provide strategic direction and attention to detail in selecting ITAD vendors, sustaining an effective and ongoing Vendor Management program.

Empower Asset Management Teams: Train, support, and empower personnel responsible for Asset Management.

Foster Cross-Business Collaboration: Build and nurture productive relationships with business units, including those involved in IT functions and customer-facing roles.

Secure Executive Management Support: Align disposal goals with organizational objectives, measure outcomes, and communicate results to encourage sustained executive support.

Enhance Sustainability Awareness: Develop communication strategies to increase employee awareness of environmental goals and sustainability programs within the organization.

Support Hardware Asset Management and CITAM™ Goals: Perform tasks and responsibilities that align with Hardware Asset Management principles and CITAM™ objectives.

Prerequisites

Tailored for individuals with limited to no prior experience in Asset Management, the CITAD Course serves as essential education for those entrusted with ITAD programs and other IT practitioners engaged in Asset Management, resource allocation, financial aspects, software licensing, contract oversight, and strategic development. While no prerequisites are necessary, a basic understanding of an organization’s life-cycle management is beneficial and recommended.

Outline

Module 1: IAITAM: The Association and Its Resources

• Introduction
• IAITAM and the ITAM Profession
• Membership Tiers and the Certification Ecosystem
• The IAITAM Best Practice Library and the 12 Key Process Areas
• IAITAM Resources, IAIM Association, and the CAIAM Certification
• How to Use This Manual and Meet Apex Distribution Group

Module 2: Disposition Overview

• What You Will Learn in This Chapter
• The True Cost of Getting Disposal Wrong
• End of Use, Final Disposition, and Reverse Logistics
• The CITAD Professional
• Six Core Goals for Disposal Management
• Goals 4, 5, and 6
• The Five-Step Disposition Workflow
• The Full Scope of Devices Subject to Disposition
• Leased Devices, BYOD, and the Disposition Planning Timeline

Module 3: Governance of Electronic Disposal

• Section Introduction
• The Governance Landscape
• Toxic Materials in Electronic Devices
• Non-Toxic Materials and Technology Evolution
• US Waste Law — RCRA and CERCLA
• Global Frameworks — WEEE, RoHS, and the Basel Convention
• Enforcement, Consequences, and Basic Preparation
• Vendor Certifications — R2 and e-Stewards
• Data Security Requirements and Privacy Law
• Data Destruction Standards — NIST 800-88 and NAID AAA

Module 4: Foundations for Disposal Management

• What This Chapter Is About
• The ITAM Foundation: How KPAs Enable Disposal
• Roles in Disposal Management
• Asset Standards and Approved Catalogs
• Asset Identification: Avoiding Dead Ends
• The Asset Tag
• Asset Tags During Disposition and RFID Requirements
• Communication Management for Disposal Success
• Policies: Structure, Scope, and Enforcement
• The Asset Disposal Policy
• Related Policies and Policy Development
• ITAM Automation and Discovery Tools
• The Asset Repository and CMDB
• Software Harvesting, Vendor Automation, and Logistical Realities

Module 5: The Removal Processes

• From the Last Login to the Final Handoff
• The End-of-Use Decision
• The Business Case for Redeployment
• The Real Costs of Redeployment
• Tracking Leased Assets
• Broken Equipment, Obsolete Technology, and the Refresh Cycle
• Chargeback: Financial Clarity, Not a Roadblock
• Preparing for Removal: What Happens Before the Truck Arrives
• Storage and Transportation: Security From First Move to Final Handoff
• The Disposal Security Plan
• Three Methods, Three Outcomes: Data Destruction in Practice
• Solid State Drives: Why SSDs Change Everything
• Forensic Recovery and the Reality of Residual Risk
• Disposition Documentation: The Permanent Record
• Employee Resale: Operational Implications

Module 6: The Disposition Processes

• From End of Use to Final Outcome
• Software Harvesting Defined
• Software Disposal Coordination and Compliance
• Hardware Disposal Foundations and Generator Liability
• Fair Market Value and the Disposition Decision
• Charity Donation and Employee Sale
• Remarketing and Refurbishment
• De-Manufacturing, Destruction, and Recycling
• Matching Disposal Terms to Processes
• Documentation Management and the Three Certificates
• Permanent Retention and the Audit Trail
• Environmental Compliance in Disposition Execution
• Retained Liability and Vendor Accountability
• Applied Disposition Analysis
• Chapter 6 Synthesis and Exam Preparation

Module 7: Working With Vendors

• ITAD Vendor Strategy
• The ITAD Vendor Landscape and the RFP Process
• Due Diligence and Vendor Evaluation
• Certifications, Location, and Selection Criteria
• Contract Negotiations, Liability, and Insurance
• Vendor Auditing and Ongoing Management

Module 8: Financial Management and Measurements

• Introduction
• The CITAD Professional as Financial Advisor
• Total Cost of Ownership and the Disposition Imperative
• Fixed Assets, Depreciation, and the Disposition Decision
• Asset Recovery Value and the Retain-or-Retire Decision
• Fair Market Value in Financial Decisions
• Measurements and Optimization
• Executive Reporting, ROI, and Budget Impact

Module 9: Legislation, Standards, and Jurisdictional Examples

• Overview
• The Federal Foundation
• Beyond Federal Borders
• Where Privacy Law Meets the Disposition Floor
• Certifications and Standards
• What Is Inside the Device and Where to Look Next

Certification

• Online certification testing is available for students starting at 8 AM the day after class finishes, or after you complete your Self-Paced course; from this point the exam will be open for 14 calendar days.
• Once a test is started, the 3 hour allotted time window cannot be paused.
• One hundred (100) randomized questions are on the IAITAM CITAD exam and a passing mark is achieved by attaining 85% or higher.
• Students are provided two attempts with the purchase of the course, unless otherwise prohibited. Both attempts are only available within the 14 calendar days window.
  • If the first two attempts are not passed, an additional attempt package (includes 2 attempts for 14 calendar days) can be purchased for $425 (membership pricing not applicable).
  • If a student is unable to complete both attempts within the original 14 day window, a 7 day extension for these attempts is available for purchase for $50. This option must be purchased before the initial 14-day window expires.
• Recertification exam is required annually in order to maintain the certification. If your recertification has expired, you have up to 6 months from the original due date to purchase a new exam package for each certification you wish to renew. Please note that these exam packages are not eligible for any member pricing.  After 6 months, you will need to purchase and retake the course and exam to regain the certification, which also does not qualify for any member pricing.

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