ITIL Service Transition Podcasts
00: Course Introduction: ITIL® Service Transition
01: ITIL Service Transition Exam Tips
02: Service Management as a Practice Part 1
03: Service Management as a Practice Part 2
04: Exercise: ITSM and Failure
05: Service Transition (ST) Policies
06: Managing ST
07: Transition Planning & Support (TPS) Part 1
08: Transition Planning & Support (TPS) Part 2
09: Change Management (ChM) Part 1
10: Change Management (ChM) Part 2
11: Service Asset & Configuration Management (SACM) Part 1
12: Service Asset & Configuration Management (SACM) Part 2
13: Release & Deployment Management (RDM) Part 1
14: Release & Deployment Management (RDM) Part 2
15: Service Validation & Testing (SVT) Purpose and Objectives Part 1
16: SVT Testing Part 2
17: SVT Process Part 3
18: Change Evaluation (ChE)
19: Knowledge Management (KM)
20: Managing People through Service Transitions Part 1
21: Managing People through Service Transitions Part 2
22: Organizing, Implementing & Improving Service Transition