Linux V7 System Administration

What should I do if my video will not play?

There are many things that can affect the quality of your video so we have put together these instructions to help you review all the things that need to be tested in order to trouble-shoot video quality.

The first thing we want to assure you is that we have done everything possible to make sure that our videos will play well.  Our videos are hosted in the cloud by Akamai.  Akamai has servers around the world to make sure that your videos are sent from the server that is closest to you.  By hosting our videos with Akamai we make sure that you receive the highest video quality. If you are experiencing video buffering or freezing at home or at the office there are a number of things you can do to help us troubleshoot.

  • Buffering: We provide you with three (3) speed choices that you can select when watching a video.  If the video is buffering then the first thing you want to click on a slower speed option found at the bottom of the video window. Try clicking on Medium and Low and see if that allows the video to play without buffering. If it does not, please read through the rest of this FAQ and follow the steps outlined below.
  • Video will not play: In order to play our videos, you have to have Adobe Flash Player installed. If you click on the video and nothing happens, then you do not have Adobe Flash Player installed.  Click on this link to download and install it.
    • If you have Adobe Flash Player installed and your video is not playing, complete the following steps:
      • Go to your course page, select a video, and click play.
      • Once the video begins playing, place your mouse over the video and right click.
      • You will see the several links and the last link has the words “About Adobe Flasher Player xx.xx.xx” (version # you have).
      • Click here , where you will see your version and what is the latest version. You need to have the latest version installed.
      • If you do not have Adobe Flash Player, click here to download and install it.
  • Popup Blockers: Please check to make sure that your pop-up blocker is turned off when you go to our website. This will prevent the video window from opening.
  • Your Connection Speed: Internet speed needs to be 2.0 Mbps upload and download to successfully watch the videos.  You will want to check and see if your connection speed is 2.0 Mbps or higher.  You can do this by clicking on this link and running a speed test.
  • Jitter and Packet Loss: Your Jitter rate lets us know if your connection speed is consistent while your Packet Loss rate lets us know if your internet connection could be losing pieces of the video.
    • Go to www.pingtest.net to determine if there is any Jitter or Packet Loss on your connection.
    • This is measured by a letter scale with A being the best.
      • If your Packet Loss is below a B, your connection is losing pieces of the video and causing the video to skip.
      • If your Jitter is below a B, your connection speed is very inconsistent and may be changing while you are watching the video which will result in buffering issues.
      • If either of these is the case you will need to contact your internet provider.
  • Ports: You will need to have ports 1935, 443 and 80 open. You can run a port test at this link.
    • If you are watching from work and those ports are not open, check with your IT department.
  • Shared Internet Connection: If you are on a shared internet connection, test playing videos during non-peak hours when usage by others on your network is low.
  • Reset Your Browser: If you've tried all the previous steps, your browser may be retaining data that needs to be deleted, and this requires a reset. If you are using Chrome, use the instructions in this link to reset your browser. If you are using Internet Explorer (IE) you may need to reset it. You can do this by clicking on the cog icon on the top right of your page. Then click on tools, internet options, advanced and reset. If you are using Firefox, use the instructions in this link to reset your browser.
  • Other things to check:
    • At home or at work, test using different browsers and computers to see if you get the same result.
      • Make sure you have the latest version of the browser you are using.
    • If you are using Internet Explorer (IE) you may need to reset it. You can do this by clicking on the cog icon on the top right of your page. Then click on tools, internet options, advanced and reset.
    • Try from a different location using a different network.
    • If you are on a wireless connection try a wired solution.
    • If you are on a home network:
      • Test playing the videos when you are the only user on the network.
      • Try by-passing your router to eliminate it as the point of failure. A direct plug from your ISP to your computer will take care of this and will make sure that neither your router nor other users are affecting your connection.
    • If you are running Firefox, you can check your plugins here: https://www.mozilla.org/en-US/plugincheck/
  • Make sure you do not have any other programs open. File sharing and peer to peer sharing programs, even when limited to low bandwidth, can make it almost impossible to stream properly.
  • Tracking Progress on Mobile Devices: The GogoTraining site is designed to use the native player found in your browser. If you are taking your course on a mobile device and want to make sure your progress is tracked, then you will need to play the videos from the native player that is in your browser. Do not download any third party apps to play the videos as they do not allow your progress to be recorded. If you have installed a third party app and want to receive a Course Completion Certificate, then you will need to uninstall the 3rd party app or see if the app has the ability for you to disable it for certain sites.
  • Submitting Debugging Information If you have tried everything else and still are having trouble viewing the videos, you can visit this page where you can help us debug your particular setup by following the instructions on the page and submit the debugging information to us.
Video Title
Length
00: Course Introduction - Red Hat Linux V7 System Administration
5 min
01: Linux Review
10 min
02: Linux V7 Installation
28 min
03: Virtual Machines
10 min
04: System Initialization Part 1
16 min
05: System Initialization Part 2
28 min
06: File System Management Part 1
17 min
07: File System Management Part 2
20 min
08: More File Systems
22 min
09: Package Management
22 min
10: Managing Users and Groups
19 min
11: User Administration Part 1
7 min
12: User Administration Part 2
22 min
13: ACL, PAM and Remote Authentication
18 min
14: Quotas and LUKS
17 min
15: Networking and IP
12 min
16: More on Network Interfaces
10 min
17: More on Networking
13 min
18: Finding Things
10 min
19: Linux Processes
8 min
20: Kernel Services
12 min
21: More on the Kernel
9 min
22: Software RAID
13 min
23: X Window System
17 min
24: Troubleshooting
12 min
Total:
6 hrs 17 mins

James Lee

James Lee is a hacker and open-source advocate based in Illinois. He holds a master's degree from Northwestern University, and he can often be seen rooting for the Wildcats during football season. As founder of Onsight, Lee has worked as a programmer, trainer, manager, writer, and open-source advocate. Lee authored Beginning Perl, Second Edition published by Apress and coauthored Hacking Linux Exposed, Second Edition, as well as Open Source Web Development with LAMP. He enjoys hacking in Perl and Python and has written programming articles for the Linux Journal. Lee also enjoys developing software for the Web, reading, traveling and, most of all, snowboarding with his kids who are old enough now to understand why dad's favorite animals are penguins and camels and why dad laughs at Monty Python's Flying Circus.

System Requirements

Hardware:

  • Windows, Mac OS X, or Linux
  • Internet access

Software:

  • Red Hat Enterprise Linux 7 OR
  • free Linux - CentOS (http://www.centos.org/), an almost exact copy of RedHat

Course Materials

When you purchase this course you will receive access to these materials.

  • Student Guide
  • Enlarged Slides
  • Exercise Guide
  • Exercise Answer Guide
  • Lab Setup Guide

Course Links

These links are activated when you purchase this course.

  • Course Survey

Transcript

This course comes with a Transcript that tracks your progress. You can use your transcript to view and monitor your progress and when you complete the course, you can print or email the transcript, or print a course completion certificate.

Certificate of Completion

You will be awarded a Certificate of Completion when you finish this course. You will be able to print or email the certificate and share your accomplishment with everyone.

How to Take Your Exam

Upon completing Linux v7 System Administration, along with the Linux v7 Essentials, you will be prepared to take the Certified System Administrator exam given by Red Hat (EX200).  For more information about the exam requirements or locations and pricing, click here.

GogoTraining's Linux courses are written by subject matter experts with years of experience working with Linux.  They have all achieved Linux certifications and have written these courses so that they will fully prepare students for the exams using Red Hat Linux.