There are 32 ITIL 4 Certifications and 28 Certification Exams. How could this be possible?
The short answer is that students achieve the Practice Manager, Managing Professional, Strategic Leader and ITIL Master designations after they take the certification exams in that category. There is no extra exam to achieve the designation that covers the courses in the respective category.
For example, ITIL 4 Managing Professional consists of 4 courses and 4 exams. When completed students hold the designation for each exam taken PLUS the exam for the category which is ITIL 4 Managing Professional.
- ITIL 4 Specialist: Create, Deliver & Support
- ITIL 4 Specialist: Drive Stakeholder Value
- ITIL 4 Specialist: High Velocity IT
- ITIL 4 Specialist: Direct, Plan & Improve
- Complete all 4 courses & exams and you achieve the ITIL 4 Managing Professional designation.
Same holds true for ITIL 4 Strategic Leader. When students complete the 2 courses in this category, they hold the designation for each certification and automatically hold the ITIL 4 Strategic Leader Title.
- ITIL Strategist: Direct, Plan & Improve
- ITIL 4 Strategist: Digital & IT Strategy
- Complete both of these courses and you achieve the ITIL 4 Strategic Leader designation.
Same for Practice Manager – Only a bit more complicated. With Practice Manager there are 3 categories each with 5 individual courses/certifications and an option to take each course or to take 1 course that is 3-days long and covers the same information.