What’s In the ITSM Online Video Library?

Monday, 21 November, 2022

The Online ITSM Video Library is the perfect reference tool.  It includes over 450 video tutorials on key ITSM concepts so you have the tools you need to succeed.  It offers a comprehensive database of ITSM concepts.  It is accurate and reliable.  Organized by topic and taught by world-class ITSM practitioners.  For more details on the Library and what comes with it, Click Here.

The ITSM Video Library is Here!

Friday, 18 November, 2022

The Online ITSM Video Library is the perfect reference tool. It offers over 450 videos on key ITSM concepts so you can update easily and cost effectively.

  • It’s Accurate
  • It’s taught by ITSM Practitioners
  • It’s easy to use
  • It’s time friendly
  • It’s the perfect reference tool

Why was the Online ITSM Video Library Created?

Except for taking expensive certification classes, reading time consuming books, or searching endlessly for information that may or may not be accurate on the internet, there is no comprehensive ITSM resource available and that’s why we created the Online ITSM Video Library.  Whether you are new to service management or need deeper insight into key concepts, the Online ITSM Video Library has it all.

Benefits of the Online ITSM Video Library

  • It offers a comprehensive database of ITSM concepts
  • It is accurate and reliable
  • It’s available 24/7 so no delays in learning
  • It includes ITIL 4 and V3
  • It is easy to find what you need as content is organized by topic
  • It offers short digestible videos, so you don’t need hours to learn
  • It is very low cost and is available for individuals and organizations

What the Online ITSM Video Library is Not

Please note that the Online ITSM Video Library is not a class.  It is a resource tool designed to help individuals learn about key ITSM concepts.  It has nothing to do with PeopleCert Accredited classes.  If you are looking for PeopleCert Accredited classes, Contact GogoTraining.

Your Cost Effective ITSM Support Solution

The Online ITSM Video Library solution offered by GogoTraining can be purchased by individuals and organizations.

  • Individual access is $995/year.
  • Rates for organizations can be as low as $25/person.

To find out more about how to bring the Online ITSM Video Library Solution to your organization, Contact Us.

Cyber Monday Offer

Wednesday, 16 November, 2022

Looking for accurate information on key ITSM concepts just got easier. 

The ITSM Online Video Library is your on-the-job ITSM reference tool.  With over 450 videos tutorials on key ITSM concepts, the ITSM Video Library gives you the tools you need to be successful in the real world.

On Sale This Cyber Monday for only $295 (You SAVE $700)

Why was the ITSM Online Video Library Created?

Classes are great, but students forget 70% of what they learn the day after the class ends. So how do you apply what you learned in the workplace with only 30% of the knowledge you learned?

  • Do you have unlimited time to research on the internet or read books, or you can look up what you need to know in seconds using the ITSM Video Library?
  • Are you certain that the information you find on the internet is accurate?

On Sale This Cyber Monday for only $295 (You SAVE $700)

The Solution

The ITSM Video Library offers over 450 hours of video tutorials and executive overviews on ITIL 4.  Tutorials are taught by experts, short, accurate and categorized by topic.  Everything you need to know to be a successful ITSM practitioner.

Buy Now And Receive 2 AMAZING Cyber Monday Bonuses

 

Cyber Monday 2022 Offer Rules:

  1. This offer may not be combined with any other offers.
  2. Library access is for 1 year.
  3. The library is a resource tool.
  4. Library content is arranged by topic and in no way offers a replacement for official ITSM Training Courses.
  5. Offer expires November 30, 2022.

 

Are ITIL V3 Exams Available?

Wednesday, 6 April, 2022

YES, ITIL V3 exams are available in many languages.

PeopleCert ITIL V3 Exams Available in 2022:

Hope you find this helpful and we are here to answer any questions you may have.  Contact us.

 

 

PeopleCert Exam Price Increase

Monday, 17 January, 2022

 

 

PeopleCert exam prices are going up effective February 1, 2022.  In addition to the price increases on the exam and exam proctoring, as of February 1, 2022 PeopleCert requires the Axelos book to be sold with all ITIL and Prince2 exam purchases.  In a nutshell:

  • PeopleCert exam prices are increasing effective February 1, 2022
  • The increase is expected to be $100/exam

Is There a Way to Save? 

Yes, GogoTraining has put together a program that allows organizations to purchase course and exam vouchers before February 1, 2022 and SAVE.

2 Ways to Save

We are offering course and exam vouchers.

#1 – Buy all the course vouchers you need – Lifetime Access.

Course vouchers act as a placeholder for a course.  You can buy the course vouchers in advance and release them as needed.  Course voucher come with lifetime access and are released when you purchase the required exam vouchers allowing for just-in-time training, budgeting and savings.

#2 – Save $100/Exam Voucher – Purchase January 28, 2022 to get 2021 Prices

If you know what exams you need for 2022 now, buy now and save $100 on every exam voucher or more…Buy in bulk and you will receive a bulk discount and save the additional $100/exam.  Exams are valid for 12 months and can be extended an additional 6 months for $45.

Need help?  Have Questions?

Ask us about our January Special Offers!

Contact GogoTraining.com to Lock In your 2022 Course & Exam Vouchers at 2021 Prices!

CustomerService@GogoTraining.com or call us at 877.546.4446

 

Is It Too Late to Become an ITIL Expert?

Thursday, 28 October, 2021

The quick answer is no.  ITIL Expert is available to achieve until December 31, 2021.

Why Now?

For this answer we went to ITIL Expert, Dr. Suzanne Van Hove:  Suzanne shared that if you have achieved 17 ITIL V3 credits, then there are four reasons to take MALC and achieve the ITIL Expert designation:

  • Becoming an ITIL Experts puts you in a very elite group.
  • Taking the MALC gives you a great understanding of the 2011 processes and how they interact; so important to have those thought processes when addressing ITIL 4.
  • Taking MALC gives you a solid understanding of the service lifecycle and where it fits into the ITIL 4 schema, so you have a leg up when you go to adopt and adapt ITIL 4 into your organization.
  • Taking MALC solidifies the concept of ‘process’ to a point where ITIL 4 practices and their application across the enterprise makes sense.

Do you have 17 ITIL V3 credits?  If yes, it’s not too late to become an ITIL EXPERT – but, time is running out.  The last MALC exam will be given on December 31, 2021.  The time to act is now.

SPECIAL OFFER

MALC Course & Exam Offer – $497 (List Price $995)

  • Includes the Accredited Self-Paced Managing Across the Lifecycle Course taught by Dr. Suzanne Van Hove, access to Dr. Van Hove to ask questions, all course materials, 1 PeopleCert Exam Voucher and 1 exam retake if require
  • This offer cannot be combined with other offers and is valid until November 30, 2021.
  • Need help or have questions?  Contact Us.

 

Why ITIL 4 Direct, Plan & Improve is the Place to Start

Wednesday, 14 July, 2021

By Dr. Suzanne Van Hove

 

We all know that Foundation is the first course in the ITIL 4 path, but where should you go from there?  ITIL Direct, Plan & Improve (DPI) was the ITIL 4 Managing Professional class I enjoyed most delivering – it tells a story with a moral of “prepare and plan for great success in the future.”

Why Take DPI First?

DPI is the class that I would take first in order to understand the foundational elements of the Service Value Stream (SVS), and to prepare the environment for service creation and delivery, stakeholder management, and eventually looking at the high-velocity environment.

Focus On The Organization

Looking at the new ITIL® training schema and the importance of service value system, Governance and guiding principles are key to setting up a system that reflects the needs of the organization and consumer.  ITIL 4 Direct, Plan and Improve focuses on those aspects, ensuring the foundational principles are in place so that the approving of new/changed products and services is accurate and beneficial to the organization and consumer.

Factors Critical to Your Success

The principles of governance, risk and compliance (GRC) are the main topics of DPI as well as organizational change management (OCM), continual improvement, and measurement and reporting.  While these topics are may be a bit on the “non-exciting” side, they are crucial and fundamental to good service delivery.

Ready to Get Started?

Get the 90 Day Special Offer Today!

 

How to Get a Free PeopleCert ITIL 4 Managing Professional Exam Voucher

Thursday, 11 March, 2021

In honor of the release of our fully Accredited ITIL 4 Managing Professional courses, GogoTraining is offering 50 Free ITIL 4 Exam Vouchers to the first 50 people who purchase an ITIL 4 Managing Professional Course this month.

Here is how it works:

  • Purchase the course(s) you need using the links below for $495
  • Receive a Free PeopleCert Exam Voucher – Valid for 1 year
  • Receive Lifetime Access to the course
  • Receive full instructor support by Dr. Suzanne Van Hove
  • Save $488 (PeopleCert Exam Voucher Price)

Click on the link below to secure your Free ITIL 4 Managing Professional Exam Voucher:

Have questions or need to upgrade your ITIL v3 status to ITIL 4?  Contact Us

This offer is valid throughout March 2021.

Is ITIL 4 Strategic Leader the Pathway to Organizational Success?

Tuesday, 13 October, 2020

I was talking to my good friend Corde Wager (ITIL 4 Managing Professional and all around good guy) today about how to explain the significance of the ITIL 4 Strategic Leader Program and he said:

“ITIL V3 showed us how to manage processes.   With the growth of digital technology throughout the corporation and the advent of ITIL 4, organizations have to grow beyond processes and learn how to create successful digital direction for the entire organization and their customer base.  To do this IT Leaders need to learn how to create and integrate a digital strategy.   In addition, key managers and executives throughout the corporation need to be a part of this process.  Technology is everywhere and this is just the beginning.  Without an organizationally created and endorsed digital strategy, organizations will not see the future or be prepared for opportunities it offers.”

After I spoke to Corde, I received my weekly newsletter from Ian Sachs of Rick Resource that gives us the icing on the cake so to speak on the importance of becoming an ITIL 4 Strategic Leader.  Make sure you don’t get left behind.  I couldn’t have said it better (see below).  Thank you Ian Sachs of Risk Resource.

 

Food for Thought: Projecting the Future

Many of the world’s most influential businesspeople and industry leaders failed to fully appreciate the capabilities of their own work while underestimating or misinterpreting the future. There is no better way to point this out than to consider some of the past century’s most prominent examples.

  • 1893 – Postmaster General John Wanamaker stated that the U.S. mail would be delivered by stagecoach and horseback, even 100 years in the future.
  • 1899 – Charles H. Duell, commissioner of the U.S. Office of Patents, said, “Everything that can be invented has been invented.”
  • 1903 – The New York Times declared that flying machines were a waste of time just a week before the Wright brothers successfully flew their airplane at Kitty Hawk, North Carolina.
  • 1927 – Harry M. Warner, one of the founders of Warner Brothers, remarked during the era of silent movies, “Who the hell wants to hear actors talk?”
  • 1943 – Thomas Watson, chairman of IBM, said “I think there is a world market for maybe five computers.”
  • 2000 – John Antioco, CEO of Blockbuster, overlooked the capabilities of internet “streaming” and turned down an offer to buy Netflix for $50M. Blockbuster, the company that pioneered movie rentals, filed for bankruptcy in 2010.

As our society continues to course through exponential growth in technology, innovation, living standards, and of course, a pandemic, it’s important to remain prudent and to think through all possible outcomes and scenarios before turning down opportunities or accepting new ones. Leave your ego and stubbornness at the door and make room for more thoughts and opinions. Don’t be too quick to stick with comfortable decisions. History rewards those who were bold – the gamblers that bet on the future and not against it.

 

Don’t get left behind.  To Learn More about the GogoTraining ITIL 4 Strategic Leader Program, Click Here.

To ready the full article by Ian Sachs, Click here  

 

Do You Have What it Takes to Become an ITIL 4 Strategic Leader?

Friday, 11 September, 2020

The ITIL 4 Strategic Leader Designation is an exciting Senior, Leader-Level, Certification.  It is designed for professionals across all organizations who are involved in crafting digital vision and shaping IT and business strategy.  When you achieve the Strategic Leader designation you will be a part of an exclusive group of professionals who hold the most valued ITIL 4 Leadership Certification.

 

Strategic Leader Requirements

The ITIL 4 Strategic Leader Certification is a true Leader-Level Certification.  In order to achieve the Strategic Leader Certification candidates must:

  1. Have 3 or more years of Management Experience
  2. Have the required course prerequisites described below
  3. Receive a passing mark on the 4 Digital and IT Strategy Course Assignments
  4. Complete the Accredited Digital and IT Strategy Course.
  5. Take and pass the ITIL 4 Leader:  Digital and IT Strategy Exam given by PeopleCert

 

Strategic Leader Courses

This program consists of 2 courses:

 

Strategic Leader Pathways

There are 3 ways to qualify to take the Digital & IT Strategy course which is required to become an ITIL 4 Strategic Leader.

  1. Shortest Way – 1 Course Required

Everyone who holds the ITIL 4 Managing Professional Transition Certification or who holds the ITIL Strategist Direct, Plan and Control Certification, may go straight to the Strategic Leader Course.

If this is you, then Click Here to take advantage of a Very Special LIFETIME Access Offer – Valid September 2020. 

  1. Next Shortest – 2 Courses Required

If you hold the ITIL 4 Foundation Certification you qualify to take the Direct, Plan and Improve course followed by the ITIL 4 Leader, Digital and IT Strategy.

If this is you, then Click Here to take advantage of a Very Special LIFETIME Access Offer – Valid September 2020.

  1. Need It All – 3 Courses Required

If you hold the ITIL V3 Foundation Certificate or are NEW to ITIL, then you need to start with the ITIL 4 Foundation Course followed by DPI and DITS.

If this is you, then Click Here to take advantage of a Very Special LIFETIME Access Offer – Valid September 2020.

 

Need Help?

Click Here and share your ITIL training and certification experience with us and we will get back to you within 48 hours with a custom training plan.  For everything else, contact us by email at customerservice@gogotraining.com or by phone at 877.546.4446.  We are standing by to help.