Many ITIL Certified Professionals hear ITIL 5 is here and wonder, Why? 

For those of you who read the classic story, Charlie and the Chocolate Factor or watched the film Willy Wonka & the Chocolate Factory, then you know all about the Golden Ticket.  For those of you who have not, the Golden Ticket is a rare pass hidden under the wrappers of five ordinary Wonka Chocolate Bar that rewards the winner with a lifetime supply of chocolate.  The story tells the tales of the hunt for the tickets while providing a lesson in character.

So how it is possible that I draw the analogy between the lessons learned during a hunt for chocolate and the New ITIL Transformation (Version 5) Certification?  Here are the lessons that the author, Roald Dahl, sought to teach in his book.  For those of you who have taken Transformation, what do you think?  Am I spot on?

Lesson One:  Virtue and Integrity Triumph Over Vice

Charlie and the Chocolate Factory highlights a system of moral tests that must be passed to win the chocolate.  For me Transformation provides the system needed to implement ITIL in the real world.  Knowing the right way to navigate is what it is all about.  When you have the tools you need to successfully implement ITIL you win all the benefits that come with it.

Lesson Two:  True Wealth lies in Character, Not Materialism

In relation to certifications, value lies in knowing how to use the information you learned in the real world.  In my first job my boss told me, “Marianne, we don’t pay for excuses, we pay for results.  Do the job.”

In the ITIL Certification world,  Transformation is the only Certification that does the job.  Foundation gives you a common language to communicate.  The advanced certifications give you even more specific knowledge, but nothing on bringing what you learned to life.  The true character of ITIL rests in knowing what to do with it.  It does not rest in paying for certifications that can’t be actualized without the information you learn in Transformation.

Lesson Three:  A Warning Against inept Parenting

Don’t laugh too hard at this one.  It is all about discipline.  Stop indulging and do the work.  If you think about it, if Transformation is the only ITIL Certification that gives you the tools to do the work.  If we think of PeopleCert as the Mother Ship, then Transformation is PeopleCert’s disciplinary certification.  Take it.  Learn it.  Implement it.  Do you need to pay for any of the other certifications?  Maybe, maybe not.  Depends on if you need to be certified in the other topics.  Now remember this is coming to you from a training provider, so this does not serve me well, but it is the truth.  Hard work + Transformation = Good Parenting!

Lesson Four:  The Power of Pure Imagination

Finally, Charlie and the Chocolate Factory shows us how much potential lies in all of us.  We are told to be creative, think out of the box and have an open mind.  Wonka chose a child to inherit his legacy because to make sure that the ability to “dream big” and think beyond corporate rigidness was vitally important to success.

In the world of ITIL, Transformation allows you to “Dream Big” and be creative while using the tools you are given to help you build the right path for your organization. Dreaming Big and Being Big is 100% based on creativity, non-conformity, an open mind, and discipline.  If you want to make a difference in your organization, if you want to make a difference in your career, if you want to make a difference in the way you address issues in the workplace, then ITIL Transformation is your Golden Ticket.

Transformation is the only ITIL 5 Certification that provides the guidelines that you need to succeed.  Information is great but does nothing for you if you don’t know how to use it.  Transformation gives you the available to bring ITIL to life in the real world.  If you only take 1 advanced ITIL Course, this is the one our Triple ITIL Master David Billouz recommends.

I hope you have enjoyed reading this piece as much as I have enjoyed writing it.  Really looking forward to your comments!

Getting to ITIL 5 from ITIL 4 is very easy.  Take a look at the options below and Contact Us with Questions.

1. If you have an ITIL 4 Foundation Certification (Active or Not) you can upgrade your Foundation Certification to ITIL 5 by taking the ITIL 5 Bridge Certification. This is the fastest and least expensive way to update your ITIL 5 Foundation and recertify for 3-years. This is for people who are Foundation Certified and have no plans to go on to advanced ITIL 5 certifications.
2. If you have the ITIL 4 Practice Manager or Strategic Leader Designations you only need to take 1 course & exam to achieve the ITIL 5 Designation. The Certification is ITIL Transformation, and my understanding is that it is an amazing class. Probably the best ITIL 5 class because it gives you the tools you need to use in the real world.
3. If you hold the ITIL V3 Expert, ITIL 4 Managing Professional or ITIL 4 Master Designations you too only need to take 1 Certification to upgrade to ITIL 5. The Certification is the Managing Professional Transition. It is a 5-day course in the classroom (about 20 hours in eLearning) and includes 2-exams (one for MP and one for Transformation).
4. If you hold only ITIL 4 Foundation you have the option to go right into any ITIL 5 Advanced course without having to take the ITIL 5 Foundation.
5. If you are New to ITIL you have the choice to do either ITIL 4 or ITIL 5. ITIL 4 will be available until December 31, 2027. If your organizations uses 4 or you are going after a job that requires V4, go for V4. Otherwise you can go straight to ITIL Version 5.

The world is constantly changing. As IT Service Providers, Digital Product and Service Vendors and those employed in these organizations we need to know how change impacts our business, when transformation is required and how to design successful transformations.

Enter the New ITIL 5 Transformation Certification

The New ITIL Transformation Certification is the only ITIL Certification that addresses the real world.  It does this by giving IT Service Providers, Digital Product & Service Vendors, and their employees the tools they need to make successful transformation decisions and create successful outcomes.

What Does This Mean to You?

Whether you lead an organization or are a member of an organizations, contributing to successful transformations means success for you and your organization.

Transformation Teaches “How To”

The Transformation Certification provides a detailed overview of the most common situations that IT Service Providers and Digital Product & Service Vendors deal with and provides the tools required to manage the situations when they arise.

Who Qualifies to Take the ITIL Transformation Certification?

Everyone. Isn’t that interesting?

The ITIL Transformation Certification is a part of EVERY ITIL 5 Advanced Certification Path (Practice Manager, Managing Professional and Strategic Leader) or you can go straight from Foundation to Transformation and stop there.

Transitioning from military service to a civilian career is more than finding the next job. It is about building a long-term career with opportunities for growth. Veterans, service members, military spouses, and dependents bring leadership, discipline, problem-solving, and a mission-first mindset that employers value across the technology sector.

That’s why GogoTraining is proud to support the Act Now Education and PeopleCert initiative to introduce the military-connected community to ITIL, the world’s leading framework for IT service management. The goal is not simply to help participants earn a certification. It is to help them understand how ITIL can open doors to rewarding careers in technology and provide a foundation for continuous professional growth.

Technology Careers Continue to Grow

Demand for technology professionals remains strong. According to data highlighted in the program, U.S. computer and IT occupations offer a median annual salary of $105,990, with approximately 635,000 job openings expected each year. Up to 40% of mid- and senior-level technology positions either require or strongly prefer ITIL knowledge, especially when combined with certifications such as CompTIA, Cisco, AWS, PMP, or Agile credentials.

Professionals with recognized certifications are 35% more likely to be promoted, while ITIL-certified professionals often earn 10 to 25% higher salaries than their non-certified peers.

One Framework, Many Career Paths

ITIL provides a strong foundation for a wide range of civilian careers, including:

• IT Service Management
• Service Desk and Technical Support
• Systems, Network, and Cloud Administration
• Digital Operations
• Project, Program, and Product Management
• Cybersecurity Operations and Risk Management
• Compliance, Governance, and AI Risk Management

These roles exist across both the public and private sectors, giving military-connected professionals flexibility as they plan their next chapter.

Military Experience Already Fits

Many of the principles behind ITIL will feel familiar to military professionals. Standard operating procedures, mission planning, risk management, continuous improvement, teamwork, and after-action reviews all align closely with ITIL practices. Participants will learn how to translate the skills they already possess into language and practices recognized by civilian employers.

More Than Passing an Exam

Throughout this initiative, the participants will learn how to connect ITIL concepts to real-world careers in IT service management, cybersecurity, project management, cloud operations, and digital transformation.

Program Objective

The objective of the Act Now Education, PeopleCert and GogoTraining Partnership is to help military-connected learners make informed career decisions, understand where their experience creates value, and build confidence to pursue opportunities in one of today’s fastest-growing industries.

At Act Now Education, PeopleCert, and GogoTraining, we believe the greatest value of ITIL is not the certification itself. It is the opportunity it creates. By helping veterans, service members, military spouses, and dependents understand the breadth of technology careers available to them, we hope to support successful transitions into meaningful, long-term careers that continue their commitment to serving others in a new way.

GogoTraining is proud to partner with Act Now Education and PeopleCert to help Veterans identify career opportunities that exist for them in the area of Digital Product and Service Management and move forward to attain the ITIL Certification.

This July PeopleCert is offering 25% off.  Seems good, but buyer beware! 

GogoTraining’s prices are the BEST in the Universe, 100% PeopleCert Accredited, more affordable, and include Instructor Q&A!  Don’t get caught in the PeopleCert Pay More Trap!

ITIL Foundation Certification Example

• Click Here to lock in your Exam Voucher w/eLearning for $699
• Click Here to lock in your Exam Voucher with eLearning Plus for $799

Advanced Certification Example:

• Click Here to lock in your Exam Voucher w/eLearning for $799
• Click Here to lock in your Exam Voucher with eLearning Plus for $999

If you have any questions or need our assistance, Click Here or call 877.546.4446.

This offer cannot be combined with other offers and does not include ITIL 5 Managing Professional Transition.

This Black Friday GogoTraining is Turning Back Time!

Planning to get ITIL Certified in 2026?  When you purchase your ITIL Exam Vouchers from GogoTraining with the Black Friday Discount you Save 40%.  Stock up now before this Amazing Offer disappears!

• Foundation Exam
  • Black Friday Price $399    *BUY NOW*

• Advanced Course and Exam Packages
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What’s Included:

• 1 PeopleCert Exam Voucher with each exam you purchase – 1-Year Access
• Complimentary Access to the PeopleCert Accredited GogoTraining Course that goes with the exam(s) you purchase – 1-Year Access
• PeopleCert eBook
• PeopleCert Resource Kit
• PeopleCert Official Sample Papers
• PeopleCert Accredited GogoTraining Video courses taught by ITIL Gurus – Dr. Suzanne Van Hove, David Cannon & David Billouz
• Instructor Tutor Support – Need help?  Ask the course instructor!
• PeopleCert Official Letter Of Course Attendance

Yes, PeopleCert Add-Ons Are On Sale TOO!!!

• Add – PeopleCert Take2 Exam Retake Voucher – $64 (PeopleCert List Price $100)
• Add – PeopleCert Mock Exam – $64 (PeopleCert List Price $100)
• Add PeopleCert Plus – $99 (PeopleCert List Price $129)

Black Friday Promotion Rules:

• This promotion is valid from November 18 to November 30^th.
• This promotion cannot be combined with other offers.
• Exam Vouchers are valid for 1-year.
• Course Access is 1-Year.
• Instructor Support is 1-Year.
• All Prices Quoted are USD.
• Exam Vouchers are valid for use in all PeopleCert Regions.
• Exam Vouchers will be purchased and released to you within 48 hours of your Black Friday Purchase Monday to Friday.
• These are the very lowest prices possible – do not ask if there is a bigger discount.

Need to buy a bunch of exams or have a team to train – Contact US or Call US at 877.546.4446 Today!!!

– Remember, PeopleCert is Raising Exam Prices January 1, 2026 –

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Click Here to Request Them.

Want to see if you are ready to pass your ITIL 4 Foundation Exam? One of the great ways to check is to test your knowledge with the Official PeopleCert Sample Exams. There are 2 PeopleCert Official ITIL 4 Foundation Sample Exams and we are offering them to you for free. All you need to do is email customerservice@gogotraining.com and ask us to send them to you.

Once you have prepared for your exams you will take the first sample exam and grade it. It is a multiple choice 40 question test with rationales provided for each answer so you can learn why an answer was right and why another one was wrong. Once you have done this you will go back and study the content for the questions you got wrong and then take the second sample paper.

It is a great study tool, so be sure to contact your friends in training at GogoTraining!