Why ITIL 4 Direct, Plan & Improve is the Place to Start

Wednesday, 14 July, 2021

By Dr. Suzanne Van Hove

 

We all know that Foundation is the first course in the ITIL 4 path, but where should you go from there?  ITIL Direct, Plan & Improve (DPI) was the ITIL 4 Managing Professional class I enjoyed most delivering – it tells a story with a moral of “prepare and plan for great success in the future.”

Why Take DPI First?

DPI is the class that I would take first in order to understand the foundational elements of the Service Value Stream (SVS), and to prepare the environment for service creation and delivery, stakeholder management, and eventually looking at the high-velocity environment.

Focus On The Organization

Looking at the new ITIL® training schema and the importance of service value system, Governance and guiding principles are key to setting up a system that reflects the needs of the organization and consumer.  ITIL 4 Direct, Plan and Improve focuses on those aspects, ensuring the foundational principles are in place so that the approving of new/changed products and services is accurate and beneficial to the organization and consumer.

Factors Critical to Your Success

The principles of governance, risk and compliance (GRC) are the main topics of DPI as well as organizational change management (OCM), continual improvement, and measurement and reporting.  While these topics are may be a bit on the “non-exciting” side, they are crucial and fundamental to good service delivery.

Ready to Get Started?

Get the 90 Day Special Offer Today!

 

How to Get a Free PeopleCert ITIL 4 Managing Professional Exam Voucher

Thursday, 11 March, 2021

In honor of the release of our fully Accredited ITIL 4 Managing Professional courses, GogoTraining is offering 50 Free ITIL 4 Exam Vouchers to the first 50 people who purchase an ITIL 4 Managing Professional Course this month.

Here is how it works:

  • Purchase the course(s) you need using the links below for $495
  • Receive a Free PeopleCert Exam Voucher – Valid for 1 year
  • Receive Lifetime Access to the course
  • Receive full instructor support by Dr. Suzanne Van Hove
  • Save $488 (PeopleCert Exam Voucher Price)

Click on the link below to secure your Free ITIL 4 Managing Professional Exam Voucher:

Have questions or need to upgrade your ITIL v3 status to ITIL 4?  Contact Us

This offer is valid throughout March 2021.

Is ITIL 4 Strategic Leader the Pathway to Organizational Success?

Tuesday, 13 October, 2020

I was talking to my good friend Corde Wager (ITIL 4 Managing Professional and all around good guy) today about how to explain the significance of the ITIL 4 Strategic Leader Program and he said:

“ITIL V3 showed us how to manage processes.   With the growth of digital technology throughout the corporation and the advent of ITIL 4, organizations have to grow beyond processes and learn how to create successful digital direction for the entire organization and their customer base.  To do this IT Leaders need to learn how to create and integrate a digital strategy.   In addition, key managers and executives throughout the corporation need to be a part of this process.  Technology is everywhere and this is just the beginning.  Without an organizationally created and endorsed digital strategy, organizations will not see the future or be prepared for opportunities it offers.”

After I spoke to Corde, I received my weekly newsletter from Ian Sachs of Rick Resource that gives us the icing on the cake so to speak on the importance of becoming an ITIL 4 Strategic Leader.  Make sure you don’t get left behind.  I couldn’t have said it better (see below).  Thank you Ian Sachs of Risk Resource.

 

Food for Thought: Projecting the Future

Many of the world’s most influential businesspeople and industry leaders failed to fully appreciate the capabilities of their own work while underestimating or misinterpreting the future. There is no better way to point this out than to consider some of the past century’s most prominent examples.

  • 1893 – Postmaster General John Wanamaker stated that the U.S. mail would be delivered by stagecoach and horseback, even 100 years in the future.
  • 1899 – Charles H. Duell, commissioner of the U.S. Office of Patents, said, “Everything that can be invented has been invented.”
  • 1903 – The New York Times declared that flying machines were a waste of time just a week before the Wright brothers successfully flew their airplane at Kitty Hawk, North Carolina.
  • 1927 – Harry M. Warner, one of the founders of Warner Brothers, remarked during the era of silent movies, “Who the hell wants to hear actors talk?”
  • 1943 – Thomas Watson, chairman of IBM, said “I think there is a world market for maybe five computers.”
  • 2000 – John Antioco, CEO of Blockbuster, overlooked the capabilities of internet “streaming” and turned down an offer to buy Netflix for $50M. Blockbuster, the company that pioneered movie rentals, filed for bankruptcy in 2010.

As our society continues to course through exponential growth in technology, innovation, living standards, and of course, a pandemic, it’s important to remain prudent and to think through all possible outcomes and scenarios before turning down opportunities or accepting new ones. Leave your ego and stubbornness at the door and make room for more thoughts and opinions. Don’t be too quick to stick with comfortable decisions. History rewards those who were bold – the gamblers that bet on the future and not against it.

 

Don’t get left behind.  To Learn More about the GogoTraining ITIL 4 Strategic Leader Program, Click Here.

To ready the full article by Ian Sachs, Click here  

 

Do You Have What it Takes to Become an ITIL 4 Strategic Leader?

Friday, 11 September, 2020

The ITIL 4 Strategic Leader Designation is an exciting Senior, Leader-Level, Certification.  It is designed for professionals across all organizations who are involved in crafting digital vision and shaping IT and business strategy.  When you achieve the Strategic Leader designation you will be a part of an exclusive group of professionals who hold the most valued ITIL 4 Leadership Certification.

 

Strategic Leader Requirements

The ITIL 4 Strategic Leader Certification is a true Leader-Level Certification.  In order to achieve the Strategic Leader Certification candidates must:

  1. Have 3 or more years of Management Experience
  2. Have the required course prerequisites described below
  3. Receive a passing mark on the 4 Digital and IT Strategy Course Assignments
  4. Complete the Accredited Digital and IT Strategy Course.
  5. Take and pass the ITIL 4 Leader:  Digital and IT Strategy Exam given by PeopleCert

 

Strategic Leader Courses

This program consists of 2 courses:

 

Strategic Leader Pathways

There are 3 ways to qualify to take the Digital & IT Strategy course which is required to become an ITIL 4 Strategic Leader.

  1. Shortest Way – 1 Course Required

Everyone who holds the ITIL 4 Managing Professional Transition Certification or who holds the ITIL Strategist Direct, Plan and Control Certification, may go straight to the Strategic Leader Course.

If this is you, then Click Here to take advantage of a Very Special LIFETIME Access Offer – Valid September 2020. 

  1. Next Shortest – 2 Courses Required

If you hold the ITIL 4 Foundation Certification you qualify to take the Direct, Plan and Improve course followed by the ITIL 4 Leader, Digital and IT Strategy.

If this is you, then Click Here to take advantage of a Very Special LIFETIME Access Offer – Valid September 2020.

  1. Need It All – 3 Courses Required

If you hold the ITIL V3 Foundation Certificate or are NEW to ITIL, then you need to start with the ITIL 4 Foundation Course followed by DPI and DITS.

If this is you, then Click Here to take advantage of a Very Special LIFETIME Access Offer – Valid September 2020.

 

Need Help?

Click Here and share your ITIL training and certification experience with us and we will get back to you within 48 hours with a custom training plan.  For everything else, contact us by email at customerservice@gogotraining.com or by phone at 877.546.4446.  We are standing by to help.