There are 32 ITIL 4 Certifications and 28 Certification Exams. How could this be possible?

The short answer is that students achieve the Practice Manager, Managing Professional, Strategic Leader and ITIL Master designations after they take the certification exams in that category. There is no extra exam to achieve the designation that covers the courses in the respective category.

For example, ITIL 4 Managing Professional consists of 4 courses and 4 exams. When completed students hold the designation for each exam taken PLUS the exam for the category which is ITIL 4 Managing Professional.

• ITIL 4 Specialist: Create, Deliver & Support
• ITIL 4 Specialist: Drive Stakeholder Value
• ITIL 4 Specialist: High Velocity IT
• ITIL 4 Specialist: Direct, Plan & Improve
• Complete all 4 courses & exams and you achieve the ITIL 4 Managing Professional designation.

Same holds true for ITIL 4 Strategic Leader. When students complete the 2 courses in this category, they hold the designation for each certification and automatically hold the ITIL 4 Strategic Leader Title.

• ITIL Strategist: Direct, Plan & Improve
• ITIL 4 Strategist: Digital & IT Strategy
• Complete both of these courses and you achieve the ITIL 4 Strategic Leader designation.

Same for Practice Manager – Only a bit more complicated. With Practice Manager there are 3 categories each with 5 individual courses/certifications and an option to take each course or to take 1 course that is 3-days long and covers the same information.

Take up to $200 off on PeopleCert exams this May and receive the course for free.

Click on the link below to learn more:

• ITIL 4 Foundation Exam – $100 Off
• ITIL 4 Specialist: Create, Deliver & Support Exam – $200 Off
• ITIL 4 Specialist: Drive Stakeholder Value Exam – $200 Off
• ITIL 4 Specialist: High Velocity IT Exam – $200 Off
• ITIL 4 Strategist: Direct, Plan & Improve Exam – $200 Off
• ITIL 4 Leader: Digital and IT Strategy Exam – $200 Off

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1. You have 12 months to use your PeopleCert exam voucher.
2. You receive 90-day FREE Access to the accredited course.
3. This offer expires on May 31, 2023.
4. Add Take2 for $75 to any exam (List Price is $120)

Rules: This offer may not be combined with otter offers. Offer is valid until May 31, 2023. All PeopleCert exam vouchers are valid for 1 year from the date of purchase. All exam voucher orders come with the Free Accredited corresponding GogoTraining ITIL course. Course access is for 90 days. You can request to start your course at anytime. Exam and Take2 discounts are based on PeopleCert’s list price found on the PeopleCert website.

If you were wondering, it’s true.  Project Managers can benefit directly from three of the new ITIL 4 courses.  If you are interested in benefiting from this intersection and advancing your career this article is here to help guide your path.

Background

ITIL 4 starts with Foundation and then branches into advanced 2 paths:  (1) The Managing Professional Path and (2) The Strategic Leader Path.  Both paths have courses that map to the Project Managers Mission.

#1 ITIL 4 Strategic Leader

The course with the highest level of intersection, where Project Management is “testable” is found in the Strategic Leader Path.  The course, Digital & IT Strategy (DITS), is the Strategic Leader capstone course.  It is designed for Managers and requires a minimum of 3 years management experience.

• DITS focuses on the importance and challenges of creating an appropriate digital strategy to enable success across departments and organizations.
• It also looks at how the digital business strategy can (and should) be integrated into the IT strategy and aligned with the wider organization’s goals.
• Students apply the concepts via 4 graded assignments which are required in order to take the certification exam.

How to Become an ITIL 4 Strategic Leader

In order to achieve the Digital & IT Strategy Certification (DITS), candidates need to have achieved the ITIL 4 Foundation and ITIL 4 Direct, Plan & Improve Certifications and have a minimum of 3-year management experience.  Prerequisite classes include:  ITIL 4 Foundation and ITIL 4 Direct, Plan and Improve (DPI).

#2 ITIL 4 Managing Professional

The other two courses are found in the ITIL 4 Managing Professional Track.  This track consists of 4 courses of which 2 of them are highly recommended for Project Managers:

• Direct, Plan & Improve (DPI) – This class as it focuses on the governance and strategy requirements necessary to deliver improved/new/changed services, etc. It’s one that is most like some of the context of Project Management.
• Drive Stakeholder Value (DSV) – This class discusses the stages of the customer journey and how to manage each stage.

What’s Left?

The other two courses in the Managing Professional track include Create, Deliver & Support (CDS) and High Velocity IT (HVIT).  These classes are more IT specific and look at how to manage service design and support, and how to exploit the various disruptive technologies.  The intersection is not as strong for Project Managers, but just in case you are interested, here are the details:

• Create, Deliver & Support (CDS) – This course talks about the creation of services using the service value chain and operational support.
• High Velocity IT (HVIT) – This course is the most technical (digital technology), and focuses on the five objectives of HVIT (valuable investments, fast development, resilient operations, co-creating value, and assured conformance) and the methods to fulfill these objectives.

If you have any questions or we can help in any way – Contact US or Call US at 877.546.4446

Get a bundle with ALL four ITIL 4 Managing Professional courses for one low price!

Introducing the ITIL 4 Managing Professional Pass.  Everything you need to fast-track and achieve the highly regarded ITIL 4 Managing Professional designation at the best possible price, in the easiest possible way.

How the Pass Works:

The pass give you lifetime access to the online self-paced courses and full instructor support.  Just like in the classroom, only better!  Courses are very comprehensive and detailed and can be taken online, anywhere, anytime.

• The cost is $2,495 for all four courses – that’s a savings of 38% off regular fees!
• Lifetime Access – to all 4 Accredited, comprehensive & detailed courses
• Official AXELOS Textbook – comes with every course
• PeopleCert Exam Voucher included – one per course
• Instructor Q&A – Ask the instructor questions while you take the classes

The Pass Includes:

• ITIL 4 Specialist – Create, Deliver & Support
• ITIL 4 Specialist – Drive, Stakeholder Value
• ITIL 4 Specialist – High Velocity IT
• ITIL 4 Strategist – Direct, Plan & Improve

Click on the course title to get full course details.

Prerequisites

The ITIL 4 Foundation exam is a prerequisite for all Managing Professional courses.  There is no prerequisite for the ITIL 4 Foundation course/exam.  Need Foundation certification?  Select the package Foundation + MP package below.

Exam & Certifications

One PeopleCert Exam Voucher is included with every course in the package.  You can add a Take2, PeopleCert Retake to the MP Package for $356.

Shopping Cart

Select the Purchase Option that’s right for you.  If you would like to have a second exam option, then be sure to add the PeopleCert Retake package to your shopping cart. 

ITIL 4 Managing Professional Pass – $2,495

ITIL 4 Foundation & Managing Professional Pass – $2,995

Add PeopleCert Retake Package – $356

 If you have any questions, or we can help in any way, Contact Us by Email or call us at 877.546.4446.

The IT Service Management Success Program (ITSMS) is Here!

Valentine’s Day Special Offer – $597 (List Price $1,997)

With the increase in PeopleCert exam prices that took effect February 1, 2022, and our mission to deliver the highest quality courses at an affordable price, we worked very hard over the last several months to create a program design to give you access to the highest quality training at a price you can afford.  When you join the ITSMS you will receive 20 courses valued at over $4,500 with Instructor Q&A Support included for a onetime membership fee of $597 and that’s not all.

Join the Program Today and Receive:

• Lifetime Access
• 20 courses/100+ hours of content valued at over $4,500
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 What Courses are Included?

• ITIL 4 Foundation*
• ITIL 4 Managing Professional Transition*
• ITIL 4 Control, Deliver & Support*
• ITIL 4 Drive Stakeholder Value*
• ITIL 4 High-Velocity IT*
• ITIL 4 Direct, Plan & Improve*
• VeriSM Foundation
• Introduction to Project Management
• Project Management Integration
• Project Scope Management
• Project Schedule Management
• Project Cost Management
• Project Quality Management
• Project Physical and Human Resource Management
• Project Communications Management
• Project Risk Management
• Project Procurement Management
• Project Stakeholder Management
• Agile Project Management and Latest on PMBOK 7th Edition 
• Project Management Processes Illustrated and Explained

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Join the Club Today

If you have questions about the club or would like to learn about Team Discounts,  contact CustomerService@GogoTraining.com or call us at 877.546.4446 Today!

*Offer Rules:  This offer is valid for the first 100 people to join or until February 29^th – whichever comes first.  This offer may not be combined with other offers.

All ITIL classes are Accredited by PeopleCert and PeopleCert requires that individuals purchase exam vouchers prior to training.  As a valued member of the ITSMS Program you will receive a $150 exam voucher discount and a free Take2 with every ITIL exam you purchase.  The discount is based on PeopleCert’s published pricing.  All program discounts and instructions will be sent to you in your welcome letter.

In terms of differences, the main thing that I see is that the Tesla hit the market fully ready to drive whereas the  AXELOS release of ITIL 4 is taking more than a year.  The Foundation course was released and then Managing Professional Transition for people with a strong ITIL V3 background.  However, for others wanting more information to understand how to adopt and adapt ITIL 4 into their organizations, we are just now getting the details and it will not be fully released until the second half of 2020.

ITIL 4 Tracks

ITIL 4 has two tracks:  Managing Professional and Strategic Leader.  The full four Managing Professional courses are now released, and we expect the standard updates to the syllabuses to take place over the next several months.  This is a common practice.  Can you take the MP courses now?  Sure.  Will there be changes that take place over the next few months?  Almost certainly.  The Managing Professional Transition course has been available for six months and we received several syllabus updates over that time.  The four full Managing Professional courses are new and for sure, will receive syllabus updates over the next several months.  Can you get started now?  Absolutely.  Make sure you stay on top of the syllabus updates.  The other path is Strategic Leader and it is expected to be released second half of 2020.

Where to Begin

Both tracks begin with ITIL 4 Foundation which is designed as an introduction to ITIL 4. If you are new to ITIL or interested in taking your organization from V3 to 4, then ITIL 4 sets a good foundation. The Managing Professional track is designed for IT Practitioner and provides the knowledge needed for individuals running IT projects, teams and workflows.  The Strategic Leader track takes ITIL beyond IT operations into digitally enabled services across the organization.  The class is currently under development.  As soon as we know more, we will let you know.

Why Get Started Now?

All updates have features that are designed to enhance performance so now is a good time to explore how to improve organizational performance.  A good way to do that is the ITIL 4 Foundation course and the Managing Professional Transition course.  Foundation is perfect if you are new to ITIL or just want to get an overview.  Managing Professional Transition is designed for the more experienced ITIL V3 professional. If you have 15 or more ITIL V3 credits, this is the way to go.  If you are somewhere between Foundation and 15 V3 credits, you have several options:

• Achieve 15 ITIL V3 credits, take ITIL 4 Foundation and then become an ITIL 4 Managing Professional by taking 1 course, the Managing Professional Transition course.
• Achieve 17 ITIL V3 credits and jump straight into ITIL 4 Managing Professional Transition to become an ITIL 4 Managing Professional.
• Go straight to ITIL 4.  Take Foundation and then the 4 Managing Professional courses.

Which path makes the most sense?

If you work for an organization that has adopted and adapted ITIL V3, then that is the route to go.  If you are new to ITIL and want to get a good foundation in ITIL, then taking both V3 and the ITIL 4 Foundation certifications makes sense.  If you have some V3 credits and want the most cost effective solution, then getting your 15 to 17 V3 credits is most economical.

Would you like some help determining which path is best?

As ITIL 4 comes into full swing you may be asking yourself – it is time to get started and if so, what path should I take?  At GogoTraining we offer a free training plans service for individuals and organizations.  If you are wondering what the best path is for you or how to get your organization up to speed flexibly and cost effectively, Contact Us and Tell Us Where You Are At.  Our experts have over 30 years of experience in all training methodologies (classroom, live online and eLearning) and are here to help you.  EXTRA Bonus:  Everyone who contacts us will receive a $100 off one ITIL Exam.

We are standing by to help.  Contact us by email or call us at, 877.546.4446