We contacted PeopleCert to find out if individuals who hold the ITIL Master Designation fall under the 3-Year PeopleCert recertification requirement and the answer is YES.

Because ITIL Master is a designation and not a separate exam, it is renewed in the standard way.  For example, if a student takes a new course/exam, then all ITIL 4 certificates the student has obtained, including ITIL Master, will be automatically renewed.

PeopleCert’s ITIL Recertification Program goes into effect July 1, 2023 and it starts with ITIL 4 Certifications.  Earlier Certifications are exempt.  The program requires students to recertify every 3 years.

How Do I Know When to Recertify?

• If you received your ITIL 4 Certifications prior to June 2020, then you must renew your certification(s) by July 1, 2023.
• If you received your ITIL Certifications after June 2020, then you must renew 3 years from the date of certification.

What if I Hold Multiple Certifications?

The good news is that you do not need to recertify each certification. When you recertify one of your certifications, all of them automatically update.

How Do I Recertify?

PeopleCert offers 3 ways to recertify.

• You can take one of your certification exams over. You have to pay for it, take it and pass it.
• You can take a new course/certification. When you take and pass the exam, all of your previous certifications are updated.
• You can purchase the MyAxelos Subscription for $122/year and take 20 hours of classes/year or $366 in total plus 60 hours of study.

Which Method of Recertification is Most Cost Effective?

PeopleCert is releasing a new series of ITIL courses under the heading of Practice Manager. These courses are 1-day and the certification exam is the lowest cost of all the exams – only $237. With these courses you can gain a new certification, valuable knowledge and recertify at the lowest possible price.

The MyAxelos Subscription is well priced too, but you have to allocate 60 hours of your time to achieving your CPD’s. When you factor in what your time is worth, this option becomes very expensive. Paying to take the same exam again, seems like the biggest waste of money. The other options are more economical and give you the opportunity to enhance your skills.

As of January 1, 2023 PeopleCert instituted a Certification Renewal program which applies to all PeopleCert certifications, all students and all trainers.  All certifications will need to be renewed after three (3) years.

• If you certified before 30 June 2020: you will have until 1 July 2023 to renew your certification, regardless of when you were awarded the certification.
• If certified after June 2020: you will have to renew your certification(s) within 3 years of the original award date.

Recertification Paths

From 15 January 2023 to 28 February 2023 there are two renewal paths are available:

• Retake the same exam: You can pay and re-take the original exam before the renewal date.
• Take further courses and certifications: You can renew certification by attending another course and taking an exam within the same product suite before the renewal date.

From March 1, 2023, a third renewal path will be available to candidates:

• Collect and log CPD points: You can collect and log 20 CPD points by accruing Professional Development Points (CDP’s) on the MyAxelos membership program.  More details on this path will follow in sometime this month.

Successful Candidate Register

When you receive certification, your name will be included in the Successful Candidates Register (SCR) and the Candidate Verification Service.  If you elect not to recertify, a note will be added to their record to indicate that their certification needs to be renewed to align with current certification requirements.