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We actively scan the internet to see what is being posted about ITIL Certification fees and came upon a post with this title that is telling students that the price of the ITIL 4 Foundation Exam is “typically priced at $150 to $300” and this is just not true.
The article goes on to say you can buy advanced ITIL 4 exams “costing between $250 and $350”, and this is just not true.
PeopleCert charges us hundreds more to purchase these exams so how could anyone sell one at these prices? In addition, training companies have to sell training with the advanced exams.
Buyer Beware!!!
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Take up to $200 off on PeopleCert exams this May and receive the course for free.
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REMEMBER:
Rules: This offer may not be combined with otter offers. Offer is valid until May 31, 2023. All PeopleCert exam vouchers are valid for 1 year from the date of purchase. All exam voucher orders come with the Free Accredited corresponding GogoTraining ITIL course. Course access is for 90 days. You can request to start your course at anytime. Exam and Take2 discounts are based on PeopleCert’s list price found on the PeopleCert website.
By Jim Ragle
When preparing to take an IT-related certification exam, one needs to decide whether to self-study using free content found online or to pay for an accredited, on-demand training course specifically designed to prepare you for the relevant certification exam.
I’ve had to make this choice several times. And while I like to think of myself as resourceful and adept at filtering through online nonsense to find the good stuff, when it comes to certification exam prep it’s not worth the effort and risk to go it alone with free online content.
Choose the accredited training. You’ll get certified much easier and faster. Why?
First, let’s talk about the certification program content – the stuff that you will be tested on. For most certification programs, that content is copyrighted by the owner of the certification program. ITIL certification content, for example, is developed and maintained by Axelos, which is owned by PeopleCert. Axelos/PeopleCert protect their copyright, as any commercial company developing content would do. They make money by licensing that content to accredited training organizations and selling the certification (via an exam) to would-be practitioners like us. As such, non-accredited training programs that do not license the ITIL content from Axelos/PeopleCert are prohibited from using the copyrighted content in their training offerings.
So, how can a free, unaccredited ITIL training program do a good job of training you for the exam if they aren’t allowed to share with you the copyrighted ITIL principles, practices, and methodologies?
One way they try to get around this is to simply provide free (or even paid) “practice exams” or sets of test questions you can review. Just test questions and answers – no theory, no context, nothing taken from the copyrighted material (or not enough to raise any copyright issues). I’ve seen plenty of these free exam prep questions and they are often terribly written. Here are some issues I’ve repeatedly seen in free exam prep questions:
I’m not saying all the free exam prep content out there is bad. It probably isn’t. But how do you know if it’s good or bad if you don’t know the subject matter? After all, you are admittedly a beginner if you are seeking a training course in ITIL Foundation V4, for example.
If you have a lot of time and are willing to wade through an abundance of ad-supported sites offering free sample test questions and can spot the red-flag test questions as described earlier, then maybe it will work for you. However, you still have to pay for the certification exam, and there is a risk that you fail the exam and have to pay to retake it. Are you willing to take that risk?
I’d rather pay for an accredited training program and save the time, hassle, and significantly reduce the risk of failing the test. What you get when you select an accredited training program is the following:
When I was preparing to take the ITIL Foundation V4 exam, I reviewed some of the free content (mostly free mini quizzes) and quickly realized this was a minefield. After some research into accredited training programs, I chose the ITIL Foundation V4 training program offered by GogoTraining. The course is structured as a series of modules (all on-demand) that include video presentations with accompanying slides, delivered by Dr. Suzanne Van Hove, who is a seasoned expert in IT Service Management and ITIL. She brings vast, real-world Service Management experience to the training and does a fantastic job of adding context to the sometimes seemingly abstract concepts in ITIL. Even with this additional context, the presentations were quickly paced – fast enough that I didn’t feel like I was wasting time but slow enough to follow (also, you can always pause and go back). Dr. Hove’s delivery is enthusiastic and animated, which helped make the training interesting and engaging. Also, after every couple of modules, there are quizzes to gauge your progress and two full practice exams to take after finishing the course. All helpful. Most importantly, after taking the training, I immediately took the ITIL Foundation V4 certification exam and passed quite easily.
Accredited is the way to go, in my opinion. And GogoTraining worked great for me.
Please note: If you find a provider willing to sell you a full ITIL Foundation course without an exam voucher, it means that the course is not accredited so you don’t know if it is accurate. PeopleCert has a department that works to police unaccredited courses because they want to make sure that students have the highest possible success rate.
If you have questions, happy to help. Thank you, Marianne
I was talking to my good friend Corde Wager (ITIL 4 Managing Professional and all around good guy) today about how to explain the significance of the ITIL 4 Strategic Leader Program and he said:
“ITIL V3 showed us how to manage processes. With the growth of digital technology throughout the corporation and the advent of ITIL 4, organizations have to grow beyond processes and learn how to create successful digital direction for the entire organization and their customer base. To do this IT Leaders need to learn how to create and integrate a digital strategy. In addition, key managers and executives throughout the corporation need to be a part of this process. Technology is everywhere and this is just the beginning. Without an organizationally created and endorsed digital strategy, organizations will not see the future or be prepared for opportunities it offers.”
After I spoke to Corde, I received my weekly newsletter from Ian Sachs of Rick Resource that gives us the icing on the cake so to speak on the importance of becoming an ITIL 4 Strategic Leader. Make sure you don’t get left behind. I couldn’t have said it better (see below). Thank you Ian Sachs of Risk Resource.
Food for Thought: Projecting the Future
Many of the world’s most influential businesspeople and industry leaders failed to fully appreciate the capabilities of their own work while underestimating or misinterpreting the future. There is no better way to point this out than to consider some of the past century’s most prominent examples.
- 1893 – Postmaster General John Wanamaker stated that the U.S. mail would be delivered by stagecoach and horseback, even 100 years in the future.
- 1899 – Charles H. Duell, commissioner of the U.S. Office of Patents, said, “Everything that can be invented has been invented.”
- 1903 – The New York Times declared that flying machines were a waste of time just a week before the Wright brothers successfully flew their airplane at Kitty Hawk, North Carolina.
- 1927 – Harry M. Warner, one of the founders of Warner Brothers, remarked during the era of silent movies, “Who the hell wants to hear actors talk?”
- 1943 – Thomas Watson, chairman of IBM, said “I think there is a world market for maybe five computers.”
- 2000 – John Antioco, CEO of Blockbuster, overlooked the capabilities of internet “streaming” and turned down an offer to buy Netflix for $50M. Blockbuster, the company that pioneered movie rentals, filed for bankruptcy in 2010.
As our society continues to course through exponential growth in technology, innovation, living standards, and of course, a pandemic, it’s important to remain prudent and to think through all possible outcomes and scenarios before turning down opportunities or accepting new ones. Leave your ego and stubbornness at the door and make room for more thoughts and opinions. Don’t be too quick to stick with comfortable decisions. History rewards those who were bold – the gamblers that bet on the future and not against it.
Don’t get left behind. To Learn More about the GogoTraining ITIL 4 Strategic Leader Program, Click Here.
To ready the full article by Ian Sachs, Click here