The quick answer is no.  ITIL Expert is available to achieve until December 31, 2021.

Why Now?

For this answer we went to ITIL Expert, Dr. Suzanne Van Hove:  Suzanne shared that if you have achieved 17 ITIL V3 credits, then there are four reasons to take MALC and achieve the ITIL Expert designation:

• Becoming an ITIL Experts puts you in a very elite group.
• Taking the MALC gives you a great understanding of the 2011 processes and how they interact; so important to have those thought processes when addressing ITIL 4.
• Taking MALC gives you a solid understanding of the service lifecycle and where it fits into the ITIL 4 schema, so you have a leg up when you go to adopt and adapt ITIL 4 into your organization.
• Taking MALC solidifies the concept of ‘process’ to a point where ITIL 4 practices and their application across the enterprise makes sense.

Do you have 17 ITIL V3 credits?  If yes, it’s not too late to become an ITIL EXPERT – but, time is running out.  The last MALC exam will be given on December 31, 2021.  The time to act is now.

SPECIAL OFFER

MALC Course & Exam Offer – $497 (List Price $995)

• Includes the Accredited Self-Paced Managing Across the Lifecycle Course taught by Dr. Suzanne Van Hove, access to Dr. Van Hove to ask questions, all course materials, 1 PeopleCert Exam Voucher and 1 exam retake if require
• This offer cannot be combined with other offers and is valid until November 30, 2021.
• Need help or have questions?  Contact Us.

 

1. The sale begins today so you don’t have to interrupt Thanksgiving to SAVE BIG.

2. You don’t have to wait outside in the cold and get pushed and shoved by thousands of people to get this deal.

3. When your boss comes in and asks you what ITIL is all about, you will know the answer.

4. When ITIL 4 is released the price will be 4x more expensive because it is new and training companies will not need to discount.

5. ITIL credentials look great on your resume and help with raises and promotions.

AND – Click Here to secure your ITIL 4 Foundation Voucher during during the Black Friday 2018 Sale!

ITIL Exam Background

As of January 1, 2018, AXELOS made PeopleCert the only ITIL Exam Institute in the world.  Prior to this date there were several including PeopleCert, EXIN and APMG.  So, this means that you can only take your ITIL Exams from PeopleCert.

PeopleCert in turn accredits training organizations and exam providers who in turn are allowed to sell ITIL exam vouchers.  So, when it comes to purchasing ITIL exams you can purchase them from PeopleCert directly or you can purchase them from an accredited training organization (ATO) or an accredited exam organization (AEO).  Each operates under the rules and regulations of PeopleCert and are able to sell ITIL exams under the guidelines set for them by PeopleCert.

Step 1: When you are ready to buy your ITIL exam voucher, look for ITIL ATO or AEO as they almost always will offer you a lower price than the Exam Institute.  Exam institutes typically have resellers that offer their exams, so you will find that the resellers usually offer better prices.

Step 2: To find an exam reseller do a Google search. If the deals you see are too good to be true, like get certified for $29, then it is too good to be true. There are no ITIL exams anywhere in the world that you can purchase for $29.

For example, here is the 2018 List Price for ITIL Exams:

• ITIL Foundation – $349
• ITIL Intermediate Track Courses & MALC – $399
• ITIL Practitioner – $469

Step 3: Make sure that the organization selling you the exam is authorized to do so. That means they need to be an ITIL ATO or an AEO.

Remember – ITIL Exam Vouchers are valid for use for 1 year from the date of purchase. So, if you know you are taking your exam within 365 days, you can buy your exam voucher now and know that you have 365 days to use it. And, PeopleCert will let you extend the voucher for 6 months for a small fee as long as you contact them before the 1 year from date of purchase is up.

To check out GogoTraining’s current ITIL Foundation Exam Deal, Click Here. To get prices on ITIL Practitioner, Intermediate or MALC exams, Contact US.

What is ITIL?

ITIL is an acronym for the Information Technology Infrastructure Library that was created in the 1980s by the UK Government’s Central Computer and Telecommunications Agency. The agency understood that a set of standardized service management practices was necessary to align service management delivery from one agency to another. What started out as a set of recommendations grew into ITIL V1. ITIL has had several versions with V1 arriving in late 80s, V2 in late 90s, V3 in 2007 and then ITIL 2011. ITIL is currently undergoing another revision to include how ITIL relates to other frameworks and standards including Agile, DevOps, Lean, ISO 20000 and more.

Who Uses ITIL Today?

The figures vary. In Europe it is suggested that up to 70% of European business leaders consider ITIL a must have in their organizations . Outside of the UK the number of organizations that have adopted and adapted ITIL is estimated to be around 33%.

Why Do Organizations Adopt ITIL?

When organizations adopt and adapt ITIL, they ensure that their services are delivered according to well defined best practices that allows them to increase customer satisfaction and better manage their processes and reduce costs.

ITIL Certification Salaries

No doubt certifications assist in higher paying jobs and raises. Most report that holding an ITIL Foundation Certification can jump your salary $5,000 to as much as $13,000. The 2016 Global Knowledge IT Skills and Salary Report shares that the average salary for ITIL-certified professionals ranges from $92,000 to $105,842 and that more than 90 percent of respondents to their survey reported their average salary with an ITIL Foundation certificate exceeded $98,000.

How to Get ITIL Certifications

#1 – ITIL Foundation

You start with the Foundation Certification. It is a TON of information. There is no requirement to take an accredited course to pass the exam, however it is HIGHLY recommended. The exam is 100% on the content in the course. When you take an Accredited ITIL Foundation course then you know for sure you are getting all the info you need to pass. Courses are available live at training organization location, live online and On-Demand to give you ultimate flexibility.

#2 – What Next After ITIL Foundation?

After ITIL Foundation Certification you can go on to become ITIL Practitioner Certified or move into the ITIL Intermediate courses.

ROUTE 1 = ITIL Practitioner

This is a relatively new certification that was released about 2 years ago and it is the only course out of 12 that actually shows students how to adopt and adapt ITIL. ITIL Practitioner like ITIL Foundation has no formal training requirement, however, it has the lowest pass rate of all 12 exams. There is a great deal of knowledge and practical experience required to pass this exam and we do not recommend students take this exam without having (1) taken the ITIL Practitioner course and (2) taken at least one of the ITIL Intermediate courses. The exam requires you to adopt and adapt what you learned. It is not repeating concepts. It is the most expensive ITIL exam retailing at $469 from PeopleCert.

Route 2 = The ITIL Intermediate Path

This is the second option and the more common path following ITIL Foundation Certification. AND – YOU MUST hold an ITIL Foundation certificate to take these exams. To take any of these exams you MUST have taken an Accredited Course and hold a Certificate of Completion. The Intermediate series is made up of 9 courses split into a Lifecycle track and a Capability track. You can stick with one path or mix and match from the both.

i. Intermediate Service Lifecycle Courses – Managers take this path

1. Service Strategy
2. Service Transition
3. Service Design
4. Service Operation
5. Continual Service Improvement

ii. Intermediate Capability Courses – The people who do the work/implement ITIL take this path

1. Service Offerings and Agreements
2. Planning, Protection and Optimization
3. Release, Control and Validation
4. Operational Support and Analysis

#3 – Becoming an ITIL Expert

After Foundation and completing 17 credits in one of these paths or a combination of courses (some people like to mix and match), then the student has enough points to take the Managing Across the Lifecycle course (MALC) which allows them to sit for the MALC exam. You need a minimum of 17 credits to take MALC.

a. Foundation is 2 credits
b. Lifecycle course are 3 each
c. Capability are 4 each
d. MALC is 5

#4 – PeopleCert Certification Exam

Once you have prepared for an exam and hold the required Certificate of Completion for the Intermediate and MALC courses, then you are ready to purchase and take your exam. The official exam provider for all ITIL exams as of January 1, 2018 is PeopleCert. You can purchase your ITIL Exams from PeopleCert directly or from an Authorized Exam Organization. Exams can be taken at exam centers and Online so you can take them from the comfort of your home or office.

We hope this article on ITIL Certification has been informative and helpful. If you have any questions, we are here to help. You can reach us by phone at, 877.546.4446 or via email at, customerservice@gogotraining.com