GogoTraining conducted a webinar on Mar 15, where Dr. Suzanne Van Hove discussed several nuances of ITIL Practitioner. She explained in detail about the ITIL Practitioner course, the concepts of IT Service Management, and why you need the Practitioner. She also answered some frequently asked questions related to ITIL Practitioner.

Key takeaways from the seminar:

1. Students will need to understand the following terms & concepts:
   1. What is Adopt & Adapt
   2. Service Value,
   3. Who is or can be the Customer
   4. What is Effective vs. Efficient,
   5. VOCR (Value, Outcome, Costs, Risks)
2. The importance of Communication, Metrics and Organizational Change Management to the Service Management consultant
3. The need for and use of an improvement framework

A Peek Inside the ITIL Practitioner Exam

Passing the ITIL Practitioner exam is all about applying the concepts. 70-80% of the questions in the ITIL exam are application-based while remaining are based on theories. Thus, you should spend a majority of your preparation time (70-80%) on doing exercises to strengthen your ability to apply theoretical knowledge.

Most of the exercises in ITIL Practitioner training are based on case studies. There will be a fictitious company and a hypothetical situation. You need to apply the ITIL concepts and identify key elements in order to implement the proper solution within the given situational context.   Only through the proper implementation of the concepts can you solve the problems correctly.

The ITIL Practitioner course has several advantages such as helping you gain practical skills, boosting your self-confidence and teaching you about the environment in which Service Management decisions are made within an organization. The course also helps you become an internal or external specialist and utilize the skills learned to provide expert professional advice.

Frequently Asked Questions

Question: Are exam questions similar to the exercises in the course?

Answer: No. The exercises are designed to reinforce the principles. Since the exam questions are based on a particular case, you need to have a tremendous understanding of the concepts and their applications to answer them. However, practicing the exercises will help you do better in the final exam.

Question:  When can I take the ITIL Practitioner

Answer:  ITIL Foundation is mandatory for taking ITIL Practitioner exam. Also, it is recommended that you should take at least take one or two intermediate classes before attempting ITIL Practitioner so that you develop the understanding of the context and critical ITSM concepts.

Question:  How difficult would it be for experienced ITSM professionals if they take the Practitioner exam without undergoing a training program?

Answer: It will be difficult as it uses a specific language and you need to write ITIL Practitioner exam in a particular atmosphere. So, you will need to study the course extensively and familiarize yourself with all the core concepts before taking the exam.

Question: How much studying do I need to pass the exam?

Answer: It depends on the individual. There are many concepts which are subtle while others are quite dynamic. You need to read the course text thoroughly and practice the activities given in the book.  If you have done the ITIL CSI intermediate course, it will help you in the Practitioner exam preparation. You may also highlight the key concepts in the book so that you can refer to them quickly during the exam.

Question: Should I take any particular Intermediate Class before attempting the ITIL Practitioner exam?

Answer: It would be good to take one or two intermediate courses before you take ITIL Practitioner.  If you have not taken any we recommend CSI or Service Strategy.

Question: How is ITIL Practitioner different from ITIL Expert?

Answer: ITIL Expert is very different from ITIL Practitioner regarding content as well the context. The Expert doesn’t deal with the soft skills and still requires you to memorize the concepts even though it is more practical than the Intermediates. ITIL Practitioner is more hands-on and based on your application of concepts in different contexts.

Conclusion

You need ITIL Practitioner so that you learn the skills necessary to lead an Adopt & Adapt initiative within your organization. ITIL Practitioner is significantly different from the other ITIL courses as in the Practitioner your focus is not on memorizing new knowledge but, synthesizing what you already have and applying it to real-life situations.  Active participation in course exercises, as well as focused study, will be critical to pass this difficult exam.

If you have any questions to Dr. Van Hove, please send them to customerservice@gogotraining.com.

Average annual compensation for software developers and system engineers in the USA is around $104,500. A career in the IT sector not only offers a handsome salary and tremendous learning opportunities but it also provides a global exposure. The demand for digital tools and services is growing across all industries in the USA which is driving the growth in employment in Information Technology sector.  There is no better time than today to build a sound career in the IT industry!

Here are your 5 Steps to Landing a Job in the IT Industry

1.) Learn a Programming Language

To develop a career in the IT sector, you need to learn a programming language or a particular IT skill. Join an online course and gain mastery over any programming language or related skill set. Check out the applications and specialized software programs that are powered by the language you are learning. Try to work on as many real word projects as possible.  Practice rigorously, and build a robust portfolio. The portfolio will be extremely useful in showing your skills to potential employers.

2.) Get Certified

Not all programming languages have official certification exams. However, for some languages such as Java SE 8 programming, etc. you have the option to get certified by an authorized body. Taking advantage of certifications to advance your career in the IT sector is a smart move. Get certified by the appropriate widely recognized body. While the certification may not be entirely necessary, it will help you gain more credibility in your area of expertise and set you apart from other similarly qualified applicants.

3.) Write a Focused Resume

You need to invest significant time in developing a resume that represents your skills and accomplishments. Don’t copy the buzzwords from the internet. Prepare a short resume (1-2 pages) with all relevant details. It must be tailor-made for the job you are applying. This means it should have only the pertinent information related to the position you are applying for. By creating job customized resumes, you will increase your chances of getting that all important first interview.

4.) Expand your Network

Make an impressive LinkedIn profile and add relevant connections on a regular basis. Use a professional profile photo and complete the employment section with updated information. Use the right keywords that reflect your personality traits and professional skill sets. Engage with industry professionals and develop genuine relationships on the platform. Ask your classmates, current and former colleagues for a recommendation on LinkedIn. Remember that a majority of recruiters go through candidates’ LinkedIn profiles before calling them for the interview. Thus, an excellent LinkedIn profile can contribute significantly to your career’s success.

5.) Prepare for the Interview

An interview may last for 30 minutes or more. However, almost a third of interviewers know within the first 90 seconds whether they are going to hire you or not. That means, your first impression not only counts but impacts the selection process significantly. Thus, work on your personality and do everything that boosts your confidence. Pay close attention to your  outfit and personal hygiene. If the interview is on the phone, be aware of background noise and any speaking habits that hurt your credibility (“uhhh…”, “like…like…like”, speaking too fast, etc.)

Before appearing for the interview, brush-up your knowledge about the company and make sure to have a list of relevant questions pertaining to the job in question. During the interview, maintain a direct eye contact with the interviewer. Crack a smile when you are feeling less confident and speak assertively. Recruiters don’t hire people who are not sure about their expertise. Thus, stay positive and be confident during the entire interview process.

The Bottom Line…

Being prepared for the role you want and the company you’re interviewing for is crucial.   Be ready to work hard and become an expert in your field. Enroll for advanced online IT courses to keep your knowledge updated. Remember that to be successful in the technology industry, you need to learn new things continuously so that you can add value to the business from the start and all the way through your career.

Yes, you do!  Why? Because ITIL® Practitioner is the Certification that brings ITIL to life.   It will give you the practical skill-set to successfully adopt and adapt ITIL.  In short, you will take your “Book Knowledge” and turn into “Street Smarts”.

Without the skills to support your Adopt and Adapt initiative, you cannot put ITIL to work.  Bottom Line – if you want to bring ITIL to life, and take advantage of all of the benefits it has to offer, then you need to know how to adopt and adapt the ITIL Framework and ITIL Practitioner will give you the tools.

ITIL Practitioner’s Place in the ITIL Framework

In the diagram above you can see that ITIL Practitioner sits right in the middle of the Lifecycle and the Capability track of courses.  The Practitioner Certification is worth 3 credits towards ITIL Expert and may be taken any time after you achieve the Foundation Certificate.  However, it is a certification exam unlike any of the other ITIL Certification exams and we HIGHLY RECOMMEND that in addition to the ITIL Foundation Certificate that you have 2 years of experience working in IT Service Management and that you have taken at least 1 ITIL Intermediate course.

The ITIL Practitioner Certification Exam

The ITIL Practitioner Certification exam expects that you will have taken the time to read “AXELOS ITIL Practitioner Guidance” and really understand the material.  Success depends on knowing how to apply what you have learned.  It is NOT, I repeat, NOT like any other ITIL Exam.  It requires you to take your time and to study.

GogoTraining ITIL and Industry Expert Dr. Suzanne Van Hove designed a class with 8 practical exercises.  These exercises utilize the exam case studies and give you the opportunity to apply key course concepts, which will assist you when you take the ITIL Practitioner exam.

While taking a course is not required to sit for the ITIL Practitioner Exam, the exam is $356 and that is a lot of money to pay and not pass the exam.  After Dr. Van Hove (with 18 years of experience) took the ITIL Practitioner exam she decided to put a class together which focuses on the skill sets that a student needs to have in order to successfully take and pass.  Each of the eight exercises Dr. Van Hove has prepared will take students 2.5 to 3 hours each to complete. That is 24 hours of study on the practical skills of the ITIL Practitioner.

ITIL Practitioner is a ‘Must-Have’ Certification

When it comes to Practitioner, we believe it is a must-have Certification because it stresses the skill-set you need to successfully adopt and adapt ITIL.  That said, remember, you need to prepare thoroughly before you take the exam.  ITIL Practitioner is heavily focused on application of concepts and as such, completing all exercises and spending time with the course materials will only increase your success rate. Additionally, having a background within Service Management, beyond the Foundation exam, is another important criterion. Focusing on both of the above aspects provides a level of confidence not only for the exam but, to participate and lead ITIL Adopt and Adapt initiatives.

If you have any questions, or would like to learn more about the ITIL Practitioner Certification, please contact us at, customerservice@gogotraining.com or visit the course page here.

Python powers some of the most popular online sites such as YouTube, Instagram, and Pinterest.  Millions of high-traffic websites use Python because it is unarguably the program with the most intuitive syntax.

To understand this let’s take a look at the “Hello World” snippet below, written in Python and other popular programming languages.

Java Programming

1. class hello {
2. public static void main(String []args){
3. System.out.println(“Hello World”);
4. }
5. }

C Programming

1. #include <stdio.h>
2. main() {
3. printf(“Hello World”);
4. }

Python Programming

1. print “Hello World”

Here are some useful tips to get started with Python:

Pick up the right version

Python has two existing versions, Python 2 and Python 3. As a beginner, you may not be able to differentiate between the two versions. However, do some research and find out the right version for you. Python 3 is the significantly improved version of Python 2. But, since many developers didn’t like Python 3, they went back to Python 2, so you will find applications based on both the versions.  Choose your version carefully so that you don’t need to switch it later.

Use Python interpreter

Install Python interpreter and use it extensively. The interpreter will read instructions and execute commands. It also gives instructions on how the code should be executed. The interpreter is mainly needed to run the code you write.

Check this example of an online Python interpreter: http://mathcs.holycross.edu/~kwalsh/python/

As you can see,the interpreter reads the instructions, asks for inputs (the commands) and returns an answer. It helps you understand how your code is working. If the code has an error, it will highlight the same.

Don’t mess with indentations

If you have ever worked with a programming language, you know how a small mistake in coding can lead to a failure of the entire program and leads to endless frustration. In Python, indentations or Tabs, play a crucial role in the coding. An unintentional ‘tab’ while writing the code can lead to a never ending loop. So, plan and organize your code appropriately. Don’t use an indentation unless it is a must!

Join communities

Online communities provide a great opportunity to learn programming and share experiences. Join active Python communities and participate frequently. Ask senior members when you are stuck on something. Check out the problems, solutions, and code which are shared by other members. Always try to write fewer lines of codes for achieving complex programming goals. Unlike other programming languages, Python is quite straightforward and will enable you to learn to code efficiently and bring ideas to life using fewer lines of codes.

Invest in Your Education

There are plenty of resources on the internet on Python programming. Some of them are free while others are premium courses with active support from the service. If you are serious about making a career in Python development, you need to choose the resources carefully. Premium online training programs come with an organized step-by-step training methodology that saves time and teaches you the best practices of coding. Also, expert trainers bring with them years of industry experience. They can guide you through the application of concepts in various contexts and real-world situations. Therefore, it is advisable to invest in training and development to perfect your technical skills in Python to understand the applications of concepts in various contexts.

Conclusion

Attention to details sets excellent programmers apart from the crowd. Anyone can learn the syntax and write hundreds of lines of code. However, you need to plan your project and develop the right strategies to turn concepts into reality. Python is a high-level programming language that can be used to solve many business challenges. Learning this programming language can significantly boost your career. So, it is wiser to invest in a good Python training program and learn it like a boss to become a True Python professional.

AXELOS introduced the ITIL Practitioner certification in early 2016. While other courses of ITIL mainly focus on “What is ITIL,” the ITIL Practitioner is designed to teach “How to adopt and adapt ITIL.” It is a welcome step as it seeks to address the concern related to “How to get started with ITIL.”

The ITIL Practitioner shows you how to adopt and adapt ITIL best practices into your organization and make ITIL come to life. It helps you get beyond the best practices and see how to use them to streamline your organization and save money.

The ITIL Practitioner course has included several modern concepts, interactive tools, and templates, and most importantly the people aspect of ITSM implementations through key modules such as Organization Change Management (OCM) and Communication.

The ITIL Practitioner exam requires thorough study and understanding.  You will be expected to have read the book and to understand how to adopt and adapt what you learned.  For the first time in the history of ITIL, there is a provision for open book format for the ITIL Practitioner certification exam.  You are allowed to mark up the pages and know where to find information so it may help you during the exam.  While this sounds as though it makes the exam easier, it is actually the opposite.  You really need to know the book inside and out before you take the exam.  You must be able to find what you need quickly and use it to select the correct answer.  This is a very different exam and you will need to plan differently to pass.

Why is the Exam is Open Book?

The ITIL Practitioner course deals mainly with the concepts that support the deployment of ITSM principles. The exam requires the students to adopt, adapt and apply ITIL best practices. The official course material consists of tools and templates such as KPI Balance Checklist, Communication campaign checklist, Business case, etc. which are used for various purposes. You need to have a working knowledge of these tools in order to correctly implement them in real-world situations. Thus, ITIL Practitioner certification exam is designed to assess your ability to apply the ITSM principles. A majority of the questions in the exam are related to different situations where understanding the context is more important than memorizing concepts. Thus, an open book format enables students to focus on contextual applications of the concepts without spending time in remembering the principles.

Here is a quick guide to help you prepare for the exam:

1.) Remember to Prioritize the Concepts

In this type of exam, your interpretation of the concepts is crucial. However, you need to study the concepts thoroughly and memorize some of them so that you don’t need to refer the book to answer every question. You will not have adequate time to do so. Thus, you need to prioritize the concepts that you should memorize. For instance, read and understand the case studies given in the book so that you don’t waste your time reading the cases during the exam.

2.) Form a study group

Study groups work well for any studies. It is particularly helpful in the preparation of ITIL Practitioner certification exam. By discussing ideas and sample questions with others, you will have a better understanding of the applicability of the concepts in different contexts. The study conversations with friends may also help you recall the ideas during the exam. The discussions also assist in making right assumptions while solving some questions.

3.) Use the book in the mock tests

If you are planning to use the book in the exam, then practice the mock tests in the similar fashion. By doing so, you will have a better understanding of how to search for the information in the book quickly and what preparation you need to make to score well in the final exam. In short, it will be of immense help in strategizing your certification exam.

4.) Mark key information in the official book

Bear in mind that only official handbook along with tabulation of its content is allowed in the exam. Since you have 135 minutes to answer 40 questions, you can’t spend significant time in searching for relevant information in the book. Thus, you should mark key ideas and tabulate them neatly so that you can find the relevant concepts quickly.

5.) Learn Time Management

Try to solve those questions first that don’t require any help from the book. Some of the questions might be very confusing and take a lot of time to solve them correctly even with the support of the book. Answer them towards the end of the exam. You must manage your time effectively so that you don’t miss many easy questions in the quest of solving a few tough ones or spending too much time on searching information in the book.

6.) Maintain Examination Temperament

Maintaining exam temperament and handling pressure effectively is the key to success in an open book exam format like this. There could be many questions which are vaguely worded and require you to make assumptions. It may be frustrating at times, to read and reread the questions and make assumptions when you are under pressure. You need to be calm, read the questions objectively and maintain your cool while tackling such issues.

7.) Write The Exam when you are Confident

Unlike traditional classroom programs, GogoTraining offers a self-paced learning environment where you have the flexibility to learn the essential concepts required for ITIL Practitioner certification at a time and place of your choice. Take advantage of the flexibility and write the exam when you are fully understood all the concepts. You will also have access to to the instructor to ask all the questions regarding exam preparation.

 Conclusion

Although ITIL Practitioner certification is not a prerequisite for ITIL Intermediate Level qualifications, it carries three credits towards ITIL Expert certification. Moreover, it is an excellent course because you learn how to adopt and adapt ITIL best practices which will make you a key employee, one that everyone wants to have on their team.  A carefully planned approach, thorough study and some practice you can easily get comfortable with open book format and score well in the exam.

IT professionals need to upgrade their skills constantly to stay relevant for the long term. Top performers understand the importance of continuous learning. Therefore, they actively seek knowledge and get certified in various fields to accelerate their professional growth.

Many IT professionals choose an online course to gain certification. GogoTraining has been certifying IT Asset Management professionals in Certified Software Asset Management (CSAM), Certified Mobile Asset Management (CMAM) and Certified Hardware Asset Management (CHAMP) for more than 10 years and offers superior training from industry professionals who are masters of their functional areas.

In this article, we will analyze the main advantages of learning IT Asset Management (ITAM) skills:

1 – High Demand

In past few years, organizations have substantially increased their spending on IT Assets. For most businesses, the investment in IT assets is their second biggest expenditure. Moreover, significant compliance and regulatory risks are associated with the usage of the assets. Therefore, most of them need dedicated professionals to manage these assets efficiently. This has led to a massive surge in the demand for IT Asset managers. Limited availability of certified ITAM professionals has resulted in a huge gap in the demand and supply of ITAM professionals. Thus, a certification in IT Asset Management will open the doors to unlimited opportunities for IT professionals.

2 – Global Recognition

Professionals with IT Asset Management skills are required for firms of all sizes across the world.  A certification in IT Asset Management will bring global recognition.

This is because a qualified Asset Management professional knows the nuances of contract management, vendor management, effective reporting, tools implementations, and operations management. Thus, they have the option of moving to other areas of IT management. They can even become Software Category Managers or Process Framework specialists. This kind of exposure helps ITAM professionals to interact flawlessly with global IT leaders.

Very few IT disciplines provide such an intense cross-functional exposure which turns managers of today into global leaders of tomorrow.  

3- Prerequisite for Many Top IT Roles

For many IT roles, especially in Fortune 500 companies, knowledge of IT Asset Management is a precondition. It means even if the candidates are qualified enough to apply for a job, they may not be eligible for the interview if they don’t have the basic knowledge of IT Asset Management.

An analysis of job advertisements by large multinational IT firms reveals that most of them have made IAITAM certifications mandatory. Thus, the demand for IAITAM certifications is growing rapidly.  Knowledge of IT Asset Management is necessary to grow professionally in large IT firms.

4 – Host of Unexplored Career Opportunities

ITAM experts can navigate a career path which very few can imagine.

They start their career as analysts using standard tools to collect raw data and normalize it according to the vendor reporting standards. Then they generate the compliance summary report by reconciling the normalized data with contract entitlements.

In some companies, the dedicated Asset Management teams takes care of global contracts and provides license consulting services. Many companies have made SAM (Software Asset Management) a part of their consulting practices. They help clients in optimizing IT investments and also make them renewal & audit ready. They also become Subject Matter Experts of large publishers like Oracle and Microsoft. Later, they start deploying these licenses and provide consulting services in IT Asset Management and its auditing.  These consultants also have the option to become implementation specialists and work for tools providers.

Many IT Asset managers become Vendor Managers, Sales Leaders, and Contract Negotiators, etc. Many others move to Service Management.

A  few of these professionals choose to become auditors and either participate in auditing activities at customers’ premises on behalf of publishers or work directly with publishers.

It is evident that IT Asset Management has something for everyone. Whether you are a technical person, a salesman, a business oriented person or a compliance guy; you will have immense opportunities to showcase your skills and move forward in your career like a boss.

5 – Excellent Compensation

Given the length and breadth of roles of ITAM professionals, they are entitled to command a better salary than their peers. A survey by “Salary.com” indicates that “IT Asset Managers earned a median wage of $102,571 in December 2016.” This figure is estimated to grow further for next few years. Since most of the ITAM professionals come from diverse backgrounds, their compensation depends on their work experience. However, most of the IT professionals see a growth in their salary and designation in the long term after learning IT Asset Management skills.

Bottom line

Investment in IT Asset Management learning and certification can pay you rich dividends over time. From asset management analyst to IT Strategists and Intellectual Property Management, you can explore several fields in IT which are unexplored and waiting to be capitalized. In the time when most of the IT jobs are at risk due to increased automation at the workplace, IT Asset Management can be a life saver for many IT professionals. Thus, learning IT Asset Management and acquiring a relevant certification can prove to be one the best career decisions of your life.  

If you are interested in learning how to get certified as an IT Asset Manager, GogoTraining.com  has everything you need.  Let us know how we can help you succeed!

Android has emerged as one of the fastest-growing segments in the IT industry with a huge demand for Android developers. It is a field that thrives on the creativity and innovation of the developers rather than their degree and certifications. Perhaps this is the reason Google has teams in which 14% of the people never went to college. It’s entirely possible to have a successful long-term career as an Android developer even if you don’t hold any degree. However, there are certain traits you need to possess to grow in this field. Let’s take a look how you can learn Android programming step by step and thrive in the long run:

Passion for problem-solving and programming

Programming is all about solving problems through technology. You must be passionate about the programming. Android programming requires intense focus and dedication. Unless you’re aptly able to concentrate on the task at hand, you will find programming a highly complex and challenging field. Hence, zeal, perseverance, determination, and dedication play critical roles in learning Android programming and for becoming a successful developer. It’s your attitude which is the most important prerequisite towards learning Android programming and also making a successful career in this field. Recruiters in this domain will give more preference to your attitude and passion than your degree and certifications.

Focus on identifying and learning relevant practices

The field of technology is vast, and the pace at which changes take place is brisk. Thus, it is necessary that you identify and learn the most relevant and in-vogue practices to succeed in this field. It also means that learning is an unending process and to avoid obsolescence, you need to keep updating your knowledge and skills. Relevant is the most crucial word here as it makes absolutely no sense in wasting your time and efforts to learn skills and practices that are no longer needed or are low-paying. Instead, channelize your efforts in the right directions. There are numerous online resources you can use to identify the current trends and practices. One of the top online sources to learn is GogoTraining that offers extremely well-curated tutorials that cover the most recent developments in Android development. Whether you are a seasoned Android programmer or just starting out, such courses can add great value to your skill repertoire. So, learning Android programming from the right source is the second crucial step in this process.

Learn from peers

Once you have inculcated the right attitude to learn Android programming and subsequently learn it from the online sources, the next thing is to practice and learn from peers. Participate in Android communities and forums, and offer to help other community members with your skills. It will give you the confidence of working on real projects as well as will help you learn new skills and about the latest practices. Not only can you hone your programming skills but also learn other aspects related to it such as documentation, testing, installations, etc. which will improve your employability.

Search jobs or freelancing opportunities that help you learn

Forums and communities can help you learn immensely, and you should keep participating them. But, you also need to earn, which is the main reason behind learning Android programming. However, do not settle even for a high paying job if it requires you to work on mundane and repetitive functions. Instead, search for a job, even if it’s low paying but allows a great scope to learn. There is, however, a caveat here. It is entirely possible that without a degree you might not get the right job you’re looking for at the beginning of your career as the employers might be wary of hiring someone with no degrees or professional experience. In such a case, freelancing is an excellent alternative, something which can be more fruitful than a full-time job. Several programmers and professionals in other fields prefer freelancing over regular jobs since it allows them more flexibility and control. You may also consider full-time freelance Android development as it will let you use your creativity and innovation, which might not be possible in a job.

These are the four key steps to becoming an efficient and successful Android developer without a degree. But remember – a degree or no degree, to sustain you need to keep learning. There’s no alternative!

Organizations often struggle with adopting and adapting ITIL and ISO/IEC 20000 simply because their IT professionals lack the necessary training. Each of these programs can be beneficial to the organization after completing IT classes online at Gogo Training.

ITIL (Information Technology Infrastructure Library)

The online IT courses offered in this career path at Gogo Training help prepare people for implementing best practices for the collection, management, and delivery of a firm’s IT infrastructure and IT services. Obtaining certification in ITIL is now an essential aspect of a career in the IT service management market segment.

ISO/IEC 20000

ISO/IEC 20000 defines the internationally accepted best practices for implementing an SMS (Service Management System). The objective of SMS is to help organizations focus on planning, reviewing, operating, and improving the delivery of services as a means to add value for your customers, while also helping the organization operate more efficiently and save money. Gogo Training is pleased to offer four courses in this career path.

How ITIL and ISO/IEC 20000 Work Together

The objective of ITIL is to help organizations improve customer satisfaction and IT services while reducing costs and incorporating the delivery of third party services for a more efficient running operation. ISO/IEC 20000 is considered the standard for best practices and company certifications in IT service management. As you can see, both ITIL and ISO/IEC 20000 share similar objectives.

However, one of the challenges most organizations face, when relying solely upon ITIL, is thinking it is too expensive and too hard to deploy, leading some people to say ITIL isn’t going to work. ITIL is essentially a large body of knowledge, and there must be a way to consolidate the information to make it beneficial for organizations.

This is where the SMS is vital. The SMS defines how to manage the activities and processesof the SMS and provides overall management framework that is missing in ITIL.

Further, the SMS helps businesses of all sizes incorporating Service Management principles to efficiently design, develop, and deploy the most appropriate solutions and services to support the needs of the business and its customers. ITIL provides greatly expanded information to assist the service manager as they plan their adopt and adapt journey. To enroll in ITIL and ISO/IEC 20000 classes, or for more information about other career paths, please feel free to contact a representative at Gogo Training by calling 877.546.4446 today!

If you are thinking about a change in careers, or looking for a career that has plenty of jobs available, you should consider a career as a programmer.  Learning to program is much easier than it seems, and taking online programming classes makes it easy and affordable to learn.  Here are the top 5 reasons learning to program and code is the way to go.

1. Programming jobs are abundant. Unlike other career fields where demand can quickly dry up during poor economic conditions, programmers are in high demand all of the time. This means you can have a wide range of potential jobs as you become more proficient and experienced in programming.
2. Programming can open up new job opportunities at your current employer. Most every company has a need for programmers at some level, from writing code, to automating certain processes, to developing new products and solutions. In addition, programmers have much more telecommuting and flex-time opportunities than other careers.
3. Training and educational requirements are fewer compared to other decent paying careers. Learning programming can be accomplished fairly quickly, depending on your desire to start or change your career. It is possible to complete training in six months or less. After starting a new job as a programmer, you can continue to complete additional training courses to stay current on the latest technologies and further enhance your career opportunities.
4. Programmers’ earnings are higher than most other career fields.  You will discover programming jobs tend to pay much more than other positions. In addition, programmers can work for a specific company, on a contract basis, or as freelancers working on multiple projects for several organizations. According to the Bureau of Labor Statistics, the 2014 median salary for programmers was $77,550, with salaries ranging from $44,140 to $127,640.
5. Programming helps you develop better creativity, critical thinking, reasoning, and problem solving skills. Programmers are responsible for developing new ways to solve problems, which requires the ability to essentially “think-outside-the-box” to develop solutions.

For more information about online IT and programming courses, or to get started on your training today, enroll online at GogoTraining, or contact us at 877.546.4446.

Source:

http://money.usnews.com/careers/best-jobs/computer-programmer/salary

Information Technology jobs are on the rise with shortages of available and qualified employees expected. As a result, IT jobs are available and waiting for you. Being qualitified for an IT job means you need the right skills and certifications. Having these skills and certifications will be critical to your success.

What are the best ways to get training?

There are many ways to get the skills you need including books, videos, and courses.  The most important things to consider when you are selecting a method of learining is how you learn and what method of learning is best for you.  For example, if you love to investigate and figure it out yourself, then a book or searching for videos would be fun for you.  If you are limited on time and what to make sure you get the most complete learning available, then you will want to take a course or a learning path made up of several courses.  Courses, built by good instructional designers, take you from start to finish.  They include hands-on exercises where you practice what you learn.  Practicing what you learn is the most important feature of any training as it allows you to master the skills you are learning.

If you like turn-key progarms that give you all the tools you need and make the very best use of your time, then you will want to consider The Technology Career Success Program.  The Technology Career Success Program gives you access to 24 Career Paths in Technology.  These paths were designed by experts and allow you to start at anypoint in the path.  If you are new to the technology you will start at the beginning.  If you have skills arleady, you can jump in at any point.  All courses come with detailed prerequisites so you know ecactly where to start.  The courses are all taught by experts who work and teach in their area of expertise.  They are online so you can learn anytime of the day or night and best of all, they are affordable.   Courses are all designed to allow you to implement the skills you are learning and will  prepare you to expand your employment opportunities.

Here are three examples of  IT areas  that can benefit your career:

1. Oracle– Oracle is the world leader in database development and management solutions, including CRM.
2. ITIL– Thousands of organizations around the world use Information Tecnology Infrastructure Library (ITIL), which consists of using best practices for the delivery of IT services and management of IT.
3. Programming– Progamming is a key skill.  There are a multitude of progarmming languages to learn and there is a critical shortage of skilled progarmmers in the world today.

What Are the Benefits of Obtaining Certification?

In addition to mastering a skill, there are many testing organizations that allow you to take a certification exam so you can say that you are certified in a particular field.  Having a certification can further enhance your marketability.  Most hiring professionals often make their hiring decisions based upon whether potential candidates have certification in key IT areas. For example, a hiring manager could have two potential candidates for a position, with equal job experience, but one is certified and the other is not. Since being certified has added credibility within various industries, the person with the certification would most likely be offered the job.

Another benefit of being certified is it allows you to demand higher salaries, compared to IT professionals without certifications. In cases where you are already employed, most employers will recognize your training and certification, and tend to reward you with higher compensation.

Certification also opens up potential career path development and other employment opportunities if you desire a change from your current position. Cloud-based employment and independent consulting IT services are two such careers you could pursue with the right certifications.

To learn more about IT certification programs, or to enroll in training today, call GogoTraining at 877.546.4446 to speak with a representative about advancing your career.