The U.K. Office of Government Commerce (OGC) began phasing out v2 publications and qualifications for ITIL in June of 2010. The formal movement from v2 to v3 continues through June 30, 2011 when the availability of the Manager’s Bridging qualification ends. At that point, ITIL will be offered strictly in the v3 format of qualification.
Information Technology Infrastructure Library (ITIL), the professional best practice definition for IT service management, is a valuable addition to anyone who is responsible for information technology service management. There are four exam levels: Foundation, Intermediate, Expert and Master.
Get ITIL Foundation and Intermediate training courses from GogoTraining, offering outstanding instruction from industry experts such as Neal Rowland, Sue Southern, and Helen Morris.
Have you updated to v3 yet? Have you obtained your ITIL certification?