Is ITIL Online Training For You?

It used to be that when you were ready to get your ITIL Certifications you signed up for a live instructor-ed, classroom-delivered course.  When you did that, you had to get approval to take off from work and the budget to take the class.  Live ITIL classroom courses can cost anywhere from $1,200 to $3,500 depending on the course, the length of the course and whether or not the certification exam was included in the cost of the training.  With training budgets being the first to be hit when budgets are tightened, many individuals and organizations are turning to online self-paced ITIL courses.

Online self-paced ITIL training has many benefits:

• You can train on your timeframe
• You can train from any location
• Courses are available 24/7
• You can repeat and rewind in order to master the materials
• Pricing is at 50 to 75% lower than classroom training
  • Contact Us for course and exam pricing

The Downside to Online Self-Paced ITIL Training

The biggest downside is time.  Whenever you are assigned or decide to take a class you MUST allocate the time to take the class.  We have found that the most successful students setup a schedule and, if assigned by their company, get approval to take the time to take the class from their manager.  This ensures that there is a timetable and approval to take the class.  Almost like getting approval to take a live class.   When you treat an online class like a live class you will have a much better chance of completing the class and sitting for the certification exam.

 Goal Setting and Time Allocation

If you are good at managing your time and setting goals, then online self-paced training will be a good vehicle for you to achieve your goals in a timely and cost-effective manner.  The most important thing to do is to set your goals and to allocate the time to achieve them.  The next most important thing is to find a course that is engaging.  There are courses taught by computers and animation and there are courses taught by real instructors.  Everyone has different interests and most companies allow you to sample their courses before you buy them.  Take the time to sample and find the type of course that you find most engaging.

How to Pick A Great Online Self-Paced ITIL Training Class

The most important feature of any online self-paced class is that it is created by an expert instructor and designed and proven to be a successful knowledge transfer course.  For example, there are organizations today that allow anyone to put up a course without checking the author’s credentials.  To be successful you want to make sure that the organization you choose is working with expert instructors.  You want to make sure that the classes are accredited.  In the case of ITIL you want to make sure that the courses are taught by ITIL Experts and that they include sample exams, exercises designed to help you master the materials and you want to be able to ask the instructor questions.  Do not accept a substitute.

Check Box for Success

 Here are a list of questions you will want to ask to help ensure your success:

• Is the class accredited?
• Is it taught by an ITIL Expert?
• Does the course come with exercises?
• Does the course come with sample exams?
• What kind of support comes with the class?
• Do I have access to the instructor to ask questions?
• How long do I have access to the class?
• Can I take the course as many times as I need to in order to master the content?
• Does the course come with exam tips?

 Have Questions?  Need a Price Quote?

The team at GogoTraining is here to help.  Have a question about a certification?  Need help planning your training roadmap?  Looking for a course and exam package?  Call us at 877.546.4446 or email us at customerservice@gogotraining.com

Average annual compensation for software developers and system engineers in the USA is around $104,500. A career in the IT sector not only offers a handsome salary and tremendous learning opportunities but it also provides a global exposure. The demand for digital tools and services is growing across all industries in the USA which is driving the growth in employment in Information Technology sector.  There is no better time than today to build a sound career in the IT industry!

Here are your 5 Steps to Landing a Job in the IT Industry

1.) Learn a Programming Language

To develop a career in the IT sector, you need to learn a programming language or a particular IT skill. Join an online course and gain mastery over any programming language or related skill set. Check out the applications and specialized software programs that are powered by the language you are learning. Try to work on as many real word projects as possible.  Practice rigorously, and build a robust portfolio. The portfolio will be extremely useful in showing your skills to potential employers.

2.) Get Certified

Not all programming languages have official certification exams. However, for some languages such as Java SE 8 programming, etc. you have the option to get certified by an authorized body. Taking advantage of certifications to advance your career in the IT sector is a smart move. Get certified by the appropriate widely recognized body. While the certification may not be entirely necessary, it will help you gain more credibility in your area of expertise and set you apart from other similarly qualified applicants.

3.) Write a Focused Resume

You need to invest significant time in developing a resume that represents your skills and accomplishments. Don’t copy the buzzwords from the internet. Prepare a short resume (1-2 pages) with all relevant details. It must be tailor-made for the job you are applying. This means it should have only the pertinent information related to the position you are applying for. By creating job customized resumes, you will increase your chances of getting that all important first interview.

4.) Expand your Network

Make an impressive LinkedIn profile and add relevant connections on a regular basis. Use a professional profile photo and complete the employment section with updated information. Use the right keywords that reflect your personality traits and professional skill sets. Engage with industry professionals and develop genuine relationships on the platform. Ask your classmates, current and former colleagues for a recommendation on LinkedIn. Remember that a majority of recruiters go through candidates’ LinkedIn profiles before calling them for the interview. Thus, an excellent LinkedIn profile can contribute significantly to your career’s success.

5.) Prepare for the Interview

An interview may last for 30 minutes or more. However, almost a third of interviewers know within the first 90 seconds whether they are going to hire you or not. That means, your first impression not only counts but impacts the selection process significantly. Thus, work on your personality and do everything that boosts your confidence. Pay close attention to your  outfit and personal hygiene. If the interview is on the phone, be aware of background noise and any speaking habits that hurt your credibility (“uhhh…”, “like…like…like”, speaking too fast, etc.)

Before appearing for the interview, brush-up your knowledge about the company and make sure to have a list of relevant questions pertaining to the job in question. During the interview, maintain a direct eye contact with the interviewer. Crack a smile when you are feeling less confident and speak assertively. Recruiters don’t hire people who are not sure about their expertise. Thus, stay positive and be confident during the entire interview process.

The Bottom Line…

Being prepared for the role you want and the company you’re interviewing for is crucial.   Be ready to work hard and become an expert in your field. Enroll for advanced online IT courses to keep your knowledge updated. Remember that to be successful in the technology industry, you need to learn new things continuously so that you can add value to the business from the start and all the way through your career.

Python powers some of the most popular online sites such as YouTube, Instagram, and Pinterest.  Millions of high-traffic websites use Python because it is unarguably the program with the most intuitive syntax.

To understand this let’s take a look at the “Hello World” snippet below, written in Python and other popular programming languages.

Java Programming

1. class hello {
2. public static void main(String []args){
3. System.out.println(“Hello World”);
4. }
5. }

C Programming

1. #include <stdio.h>
2. main() {
3. printf(“Hello World”);
4. }

Python Programming

1. print “Hello World”

Here are some useful tips to get started with Python:

Pick up the right version

Python has two existing versions, Python 2 and Python 3. As a beginner, you may not be able to differentiate between the two versions. However, do some research and find out the right version for you. Python 3 is the significantly improved version of Python 2. But, since many developers didn’t like Python 3, they went back to Python 2, so you will find applications based on both the versions.  Choose your version carefully so that you don’t need to switch it later.

Use Python interpreter

Install Python interpreter and use it extensively. The interpreter will read instructions and execute commands. It also gives instructions on how the code should be executed. The interpreter is mainly needed to run the code you write.

Check this example of an online Python interpreter: http://mathcs.holycross.edu/~kwalsh/python/

As you can see,the interpreter reads the instructions, asks for inputs (the commands) and returns an answer. It helps you understand how your code is working. If the code has an error, it will highlight the same.

Don’t mess with indentations

If you have ever worked with a programming language, you know how a small mistake in coding can lead to a failure of the entire program and leads to endless frustration. In Python, indentations or Tabs, play a crucial role in the coding. An unintentional ‘tab’ while writing the code can lead to a never ending loop. So, plan and organize your code appropriately. Don’t use an indentation unless it is a must!

Join communities

Online communities provide a great opportunity to learn programming and share experiences. Join active Python communities and participate frequently. Ask senior members when you are stuck on something. Check out the problems, solutions, and code which are shared by other members. Always try to write fewer lines of codes for achieving complex programming goals. Unlike other programming languages, Python is quite straightforward and will enable you to learn to code efficiently and bring ideas to life using fewer lines of codes.

Invest in Your Education

There are plenty of resources on the internet on Python programming. Some of them are free while others are premium courses with active support from the service. If you are serious about making a career in Python development, you need to choose the resources carefully. Premium online training programs come with an organized step-by-step training methodology that saves time and teaches you the best practices of coding. Also, expert trainers bring with them years of industry experience. They can guide you through the application of concepts in various contexts and real-world situations. Therefore, it is advisable to invest in training and development to perfect your technical skills in Python to understand the applications of concepts in various contexts.

Conclusion

Attention to details sets excellent programmers apart from the crowd. Anyone can learn the syntax and write hundreds of lines of code. However, you need to plan your project and develop the right strategies to turn concepts into reality. Python is a high-level programming language that can be used to solve many business challenges. Learning this programming language can significantly boost your career. So, it is wiser to invest in a good Python training program and learn it like a boss to become a True Python professional.

AXELOS introduced the ITIL Practitioner certification in early 2016. While other courses of ITIL mainly focus on “What is ITIL,” the ITIL Practitioner is designed to teach “How to adopt and adapt ITIL.” It is a welcome step as it seeks to address the concern related to “How to get started with ITIL.”

The ITIL Practitioner shows you how to adopt and adapt ITIL best practices into your organization and make ITIL come to life. It helps you get beyond the best practices and see how to use them to streamline your organization and save money.

The ITIL Practitioner course has included several modern concepts, interactive tools, and templates, and most importantly the people aspect of ITSM implementations through key modules such as Organization Change Management (OCM) and Communication.

The ITIL Practitioner exam requires thorough study and understanding.  You will be expected to have read the book and to understand how to adopt and adapt what you learned.  For the first time in the history of ITIL, there is a provision for open book format for the ITIL Practitioner certification exam.  You are allowed to mark up the pages and know where to find information so it may help you during the exam.  While this sounds as though it makes the exam easier, it is actually the opposite.  You really need to know the book inside and out before you take the exam.  You must be able to find what you need quickly and use it to select the correct answer.  This is a very different exam and you will need to plan differently to pass.

Why is the Exam is Open Book?

The ITIL Practitioner course deals mainly with the concepts that support the deployment of ITSM principles. The exam requires the students to adopt, adapt and apply ITIL best practices. The official course material consists of tools and templates such as KPI Balance Checklist, Communication campaign checklist, Business case, etc. which are used for various purposes. You need to have a working knowledge of these tools in order to correctly implement them in real-world situations. Thus, ITIL Practitioner certification exam is designed to assess your ability to apply the ITSM principles. A majority of the questions in the exam are related to different situations where understanding the context is more important than memorizing concepts. Thus, an open book format enables students to focus on contextual applications of the concepts without spending time in remembering the principles.

Here is a quick guide to help you prepare for the exam:

1.) Remember to Prioritize the Concepts

In this type of exam, your interpretation of the concepts is crucial. However, you need to study the concepts thoroughly and memorize some of them so that you don’t need to refer the book to answer every question. You will not have adequate time to do so. Thus, you need to prioritize the concepts that you should memorize. For instance, read and understand the case studies given in the book so that you don’t waste your time reading the cases during the exam.

2.) Form a study group

Study groups work well for any studies. It is particularly helpful in the preparation of ITIL Practitioner certification exam. By discussing ideas and sample questions with others, you will have a better understanding of the applicability of the concepts in different contexts. The study conversations with friends may also help you recall the ideas during the exam. The discussions also assist in making right assumptions while solving some questions.

3.) Use the book in the mock tests

If you are planning to use the book in the exam, then practice the mock tests in the similar fashion. By doing so, you will have a better understanding of how to search for the information in the book quickly and what preparation you need to make to score well in the final exam. In short, it will be of immense help in strategizing your certification exam.

4.) Mark key information in the official book

Bear in mind that only official handbook along with tabulation of its content is allowed in the exam. Since you have 135 minutes to answer 40 questions, you can’t spend significant time in searching for relevant information in the book. Thus, you should mark key ideas and tabulate them neatly so that you can find the relevant concepts quickly.

5.) Learn Time Management

Try to solve those questions first that don’t require any help from the book. Some of the questions might be very confusing and take a lot of time to solve them correctly even with the support of the book. Answer them towards the end of the exam. You must manage your time effectively so that you don’t miss many easy questions in the quest of solving a few tough ones or spending too much time on searching information in the book.

6.) Maintain Examination Temperament

Maintaining exam temperament and handling pressure effectively is the key to success in an open book exam format like this. There could be many questions which are vaguely worded and require you to make assumptions. It may be frustrating at times, to read and reread the questions and make assumptions when you are under pressure. You need to be calm, read the questions objectively and maintain your cool while tackling such issues.

7.) Write The Exam when you are Confident

Unlike traditional classroom programs, GogoTraining offers a self-paced learning environment where you have the flexibility to learn the essential concepts required for ITIL Practitioner certification at a time and place of your choice. Take advantage of the flexibility and write the exam when you are fully understood all the concepts. You will also have access to to the instructor to ask all the questions regarding exam preparation.

 Conclusion

Although ITIL Practitioner certification is not a prerequisite for ITIL Intermediate Level qualifications, it carries three credits towards ITIL Expert certification. Moreover, it is an excellent course because you learn how to adopt and adapt ITIL best practices which will make you a key employee, one that everyone wants to have on their team.  A carefully planned approach, thorough study and some practice you can easily get comfortable with open book format and score well in the exam.

GogoTraining announced yesterday that it will offer ISO/IEC 20000 Foundation and Associate Bridge Courses beginning in June 2013, rounding out it’s curriculum in the ISO/IEC 20000 topic area.

The ISO/IEC 20000: IT Service Management Foundation Bridge course offers you an expedited method of learning about ISO/IEC 20000, the international family of standards around Service Management, by recognizing your ITIL® Foundation certificate. Learn what needs to be in place to manage the Service Management processes and initiatives, and the contents, requirements and use of a Service Management System (SMS). Explore the fundamental concepts around what you ‘must’ do in an adapt and adopt initiative in Service Management.

The Associate Bridge course focuses on the Service Management System (SMS) – internationally accepted requirements for managing Service Management initiatives. These requirements, briefly covered in ITIL, are clearly documented and supported in the standard. Additionally, this course will focus on the similarities and differences between ISO/IEC 20000 and ITIL processes as well as the benefits of deploying the PDCA model.

The Associate Bridge course allows one to fast-track into the study of ISO/IEC 20000. Recognizing the student who has already gained a Foundation Certificate in ISO/IEC 20000 and who has earned at least two (2) ITIL® Practitioner (v2) or Intermediate (2007/2011) certificates, the requirements of the Associate certificate in ISO/IEC 20000 have been reduced.

Yes, the mind works just like A MUSCLE! I recently read that when you learn new things, you are continuing to expand connections in the brain. When you stop learning, your only option is to use what you already know. At that point, your brain begins the process of decay. There was a very interesting study done with London taxi drivers  by Katherine Woollett and  Eleanor Maguire updated last year that examined the increased grey matter to the back of the hippocampus in the brain. The hippocampus is connected with spatial awareness and memory.This change was attributed to the time spent on memorizing the 4,000 plus routes needed to get around London’s street and the minute by minute adjustments that were needed based on traffic patterns.

In order to be considered for a cabbie position, a candidate needs to know “the location of every street within six miles of Charing Cross – all 25,000 of the capital’s arteries, veins and capillaries. They also need to know the locations of 20,000 landmarks – museums, police stations, theatres, clubs, and more – and 320 routes that connect everything up. It can take two to four years to learn everything.”

To earn the right to be a cabbie they are quizzed on the best route between two locations. They cannot bring an information with them, no helpful tips, books or papers; only their mind. “They even have to narrate the details of their journey, complete with passed landmarks, road names, junctions, turns and maybe even traffic lights. Only after successfully doing this, several times over, can they earn a cab driver’s license.” stated the Discover Magazine article reviewing the research. Those applying for this position have been memorizing what has been coined as The Knowledge since 1865! While the cabbies are active in this career, their hippocampus is significantly larger than people in other jobs, and shrinks down to normal size when they retire.

So how’s this relevant to what you’re doing? If you’re in a position where the tasks are not changing much, choose to learn new information – pick a new technology or related one and keep expanding those grey cells. If you’re not currently employed, keep your mind active by learning. Pick up a new hobby, start up a new interest. Keeping your mind active and growing is crucial to those in the field of IT, where change is the only constant.

Excerpts taken from December 8th, 2011 by Ed Yong in Learning, Memory, Neuroscience and psychology, Discover Magazine Online.

As part of our March Madness Program we are giving away a course to every 100th person to Register for a Free Account. All you have to do is create a Free Account and tell us which course you would like to win.  This promotion will run through March 2012.  Don’t hesitate, Sign Up for Free TODAY!

Today more than ever knowing more is always the way to go.

Companies are looking for ways to advance and save at the same time.  Outsourcing is big and one of the main reasons for outsourcing is the ability to tap into a field of talent in a heartbeat.  If you want to get or stay employed in today’s economy, you must take the time to master as many technologies as possible and thereby make yourself an invaluable asset to the global market.

So what is the ticket today in the world of programming?

• Java lays the foundation for Android Programming
• Objective C lays the foundation for iOS 5 Programming
• Python is just plain hot

If you are considering becoming a programmer, then C Programming is a good place to start.

If you have any questions you can reach me directly at 877.546.4446 or by email at marianne@gogotraining.com.

Two more courses just released!

Oracle Grid Control Part 2

This Oracle online training course explains Oracle’s Grid control architecture. You are provided with a detailed look on installing and configuring Oracle’s Grid control. At the end of this course you will have a well rounded knowledge of services, beacons, grip patching and preferences, and reporting.

This course is taught by industry expert Steve Hamilton.  Mr. Hamilton has over 20 years of practical experience with Oracle, Sybase and SQL Server.  He is certified in Oracle version 8 through 11g, along with certifications in numerous other technologies. Steve particularly excels at delivering “real world examples” to the classroom.  He enjoys preparing students so they can immediately be productive when they return to their work environment.

Also check out our Oracle Grid Control Part 1 training course.

ITIL® Service Operation, a Service Lifecycle Course

NOTE: GogoTraining is an APMG ITIL Accredited Training Organization (ATO).

This ITIL® online training course covers the lifecycle aspects of Service Operation from a managerial/supervisory perspective and explores Service Operations principles and activities. You will gain an understanding of Service Operation Processes and Functions as well as the interfaces between Service Operation and the other stages of the ITIL Service Lifecycle. ITIL® Service Operation: A Service Lifecycle Course builds on the general principles covered in the ITIL® Foundation course and covers the management-level concepts and core information of the activities and techniques within Service Operation.

The ITIL® Intermediate Qualification: Service Operation Certificate is a free-standing qualification and is also part of the ITIL Intermediate Lifecycle Stream and one of the modules that leads to the ITIL Expert in IT Service Management Certificate.

This course is taught by industry expert Sue Southern.  Sue is an independent consultant and trainer with exceptional customer focus for business improvement and service excellence.  Ms. Southern is an experienced seminar and conference speaker with an excellent reputation spanning over 25 years.  She specializes in Service Management training, ITIL versions 2 and 3 process implementations/enhancements and business measurement with balanced scorecards for managing performance and transformation.

GogoTraining offers many more ITIL® Intermediate training courses and other training in ITSM.

Can you imagine your city running out of addresses?  Imagine building a new home or office but having no way to tell anyone how to find it.  Imagine this happening only a year from now and you have little time to ramp up on the solution.

It’s not imaginary.  This is exactly what is happening with the Internet.  The current Internet protocol (IPv4) has been used since 1981 and is what allows us to find anything on the Internet.  One of the problems with IPv4 was an inherent limitation on the number of addresses that could be deployed on that version.

The successor – Ipv6 – solves not only the “IPv4 address exhaustion” problem but also streamlines how addresses are assigned, makes multicasting part of the base spec (rather than an option), and advantages in mobility and extensibility.

Migrating from IPv4 to IPv6 has become a growing priority.  The American Registry for Internet Numbers (ARIN) recommends that all servers in the Internet be prepared to serve only IPv6 clients by January of 2012.

You can use the GogoTraining course TCP/IP In Action taught by industry expert David Zimny as a way to get a head-start on learning and understanding IPv6.

This course covers practical methods for migrating to IPv6 and offers several approaches for seamless communications between IPv4 and IPv6.  A great deal more is covered regarding this important topic, so learn more about prerequisites, objectives and an outline.  You may also view some course previews!

Do you have a local group discussing IPv6 migration?  Share a link to it here as a comment.