When: Next Week – Tuesday to Thursday February 17 to 19, 2026.

Where: Live Online – Take the course from anywhere in the world.

Time: Global Availability – 9am to Noon EST; 2pm to 6 pm UK; 7:30 PM to 11:30 PM India.

Exam: PeopleCert Requires – Student to have an ITIL 5 Foundation Exam Voucher

Exam Discount – Available to all attendees – $100 Off your PeopleCert Exam Voucher.

Yes: Hold a Spot for Me – Click Here to Learn More and Hold Your Spot!

There are only 50 seats available. Seats are given out on a first come first serve basis. This is a great opportunity as live online PeopleCert Accredited ITIL Foundation Classes cost as much as $2,500/person depending on the provider.

Click Here to learn more and ask questions.

GogoTraining is pleased to announce that they have been awarded ITIL (Version) 5 Accreditation by PeopleCert.  This means that our ITIL Lead, Double ITIL Master David Billouz, successfully passed the ITIL (Version) 5 Foundation Exam and is set to deliver courses.

What We Do

GogoTraining delivers Live Online Courses for the world’s leading companies globally and exceptional eLearning courses.  Our PeopleCert Official ITIL (Version) 5 Foundation eLearning Course releases in early March.

Why We Are The Best

Our PeopleCert Official ITIL (Version) 5 eLearning course is exceptional because David draws from his 25 years of experience as a recognized Service Management Professional to bring the course content to life, so students have the toolset necessary to implement what you learned when you leave the classroom.  Students also have access to David for 1-year to ask questions.  Just like in the classroom, only better because access is for 1-year.

If you or your organization needs to be the best, then you want to learn from the best.

For more information, Contact GogoTraining Today!

ITIL Version 5 is Live, and we just received permission from PeopleCert to share this with you.

Here is what we know as of this moment. We will update over the next several days and are open to questions so please comment below.

• There is an ITIL Version 5 Foundation Certification. The exam will be available starting February 12, 2026.
• ITIL Version 5 is 40% ITIL 4, 36% New and 24% Changed.
• There is an ITIL Version 4 to 5 Bridge Exam. This exam will be available starting February 26, 2026.
• Advanced ITIL Version 5 Certifications do not require students to have the Foundation Version 5 Certification. You can take advanced ITIL 5 Certifications with your ITIL 4 Foundation Certification.
• The Advanced ITIL Tracks are changing a bit. All ITIL 4 Advanced Certification candidates will be offered a transition course like they did with ITIL Version 3 to 4. These will be coming out later in the year.
• We are in production on an ITIL Version 5 in an hour presentation and will release it in the coming week.

Very Important Point – If you have an ITIL 4 Foundation Exam Voucher and you have not scheduled your exam, you can have it changed to an ITIL Foundation Version 5 Exam.

• This is really important. There will be a 1-day Bridge Course that gives you what you need to learn the differences from ITIL 4 to ITIL Version 5.
• This means you can continue with your ITIL 4 Foundation Training as ITIL Version 5 is ITIL 4+. What I mean by that is it is based on ITIL 4 and many of the features are the same. It also adds new features and modifies a number of the ITIL 4 features.

I have been getting many emails from people who are very distressed about what the “New ITIL” means to advanced ITIL 4 Certification Holders and those who are in the middle of their studies for Practice Manager, Managing Professional, Strategic Leader and Master.

My first piece of advice is Take a Deep Breath! There is nothing available in ITIL version 5 now for Advanced Certification Holders. Keep on track and finish your ITIL 4 courses. Take your ITIL4 exams and receive your ITIL 4 designations.

The advanced ITIL version 5 courses will begin being released in Q2 of 2026, and they start with the Transformation Certification. The Transformation exam will be required for all ITIL 4 Practice Managers, Managing Professionals, Strategic Leaders and I believe also for ITIL 4 Masters. The Masters and Managing Professionals may also have another course to take. This has not been determined yet.

You can finish 4 in 2026 and then when you are ready to add the ITIL 5 Designation you can take the Transformation Course/Exam and, for Masters and MP’s the additional exam if PC decides to have a second exam for these designations.

In a nutshell, there are no advanced ITIL 5 courses now. If stay with ITIL 4, then you have 1 or 2 courses to take to get the ITIL 5 designation when they come out. If you stop and wait for ITIL 5, then you will have to take all the new courses for each area which is a greater expense.

My advice, stay the course. Get your ITIL 4 Designations. The content is here. The exam prices are lower and PeopleCert has none of the advanced content available now.

I hope this is helpful and look forward to your comments!

YES, GogoTraining is a PeopleCert Accredited Training Provider?

• Don’t just take our word for it   Click Here to see our Official PeopleCert Page.

What Does That Mean?

It means that all the ITIL courses on the GogoTraining site have been officially reviewed and accredited by PeopleCert.  When you take one of these courses you are 100% sure that they cover all the Certification requirements and that they come with all the required documentation.

Does GogoTraining Offer PeopleCert Exam Vouchers?

Yes, as an Official PeopleCert Accredited Training Organization (ATO) all courses must include the PeopleCert Official Exam Voucher.

Is the PeopleCert Exam Voucher from GogoTraining Identical to the one from PeopleCert?

Yes, all PeopleCert exam vouchers come with the same content.  You can buy the exam voucher from PeopleCert or an ATO and you will get the very same content:

• The Exam Voucher
• The Official eBook
• The Official Resource Kit

Why Should I Purchase ITIL Exam Vouchers from GogoTraining Versus PeopleCert?

For 2 very important reasons:

• PeopleCert does not include Accredited Training with their Exam Vouchers – GogoTraining does!
• PeopleCert does not discount their exam vouchers – GogoTraining does!

Bottomline:

• GogoTraining offers the highest quality PeopleCert Accredited eLearning Training Courses and all courses come with the Official PeopleCert Exam Vouchers.
• GogoTraining discounts exam vouchers for every region so you pay as little as possible for PeopleCert Exams.
• GogoTraining courses include the required Letter of Course Attendance required for all courses after ITIL 4 Foundation.
• GogoTraining courses include instructor support – learn and interact with your instructors.
• GogoTraining offers the highest quality courses and the best customer service in the world!

Contact GogoTraining Customer Service Today!

By Jim Ragle

When preparing to take an IT-related certification exam, one needs to decide whether to self-study using free content found online or to pay for an accredited, on-demand training course specifically designed to prepare you for the relevant certification exam.

I’ve had to make this choice several times.  And while I like to think of myself as resourceful and adept at filtering through online nonsense to find the good stuff, when it comes to certification exam prep it’s not worth the effort and risk to go it alone with free online content.

Choose the accredited training.  You’ll get certified much easier and faster.  Why?

First, let’s talk about the certification program content – the stuff that you will be tested on.  For most certification programs, that content is copyrighted by the owner of the certification program.  ITIL certification content, for example, is developed and maintained by Axelos, which is owned by PeopleCert.  Axelos/PeopleCert protect their copyright, as any commercial company developing content would do.  They make money by licensing that content to accredited training organizations and selling the certification (via an exam) to would-be practitioners like us.  As such, non-accredited training programs that do not license the ITIL content from Axelos/PeopleCert are prohibited from using the copyrighted content in their training offerings.

So, how can a free, unaccredited ITIL training program do a good job of training you for the exam if they aren’t allowed to share with you the copyrighted ITIL principles, practices, and methodologies?

One way they try to get around this is to simply provide free (or even paid) “practice exams” or sets of test questions you can review.  Just test questions and answers – no theory, no context, nothing taken from the copyrighted material (or not enough to raise any copyright issues). I’ve seen plenty of these free exam prep questions and they are often terribly written.  Here are some issues I’ve repeatedly seen in free exam prep questions:

• Only basic knowledge of English grammar is needed to select the right answer.  The question asks you to select the “action” that is most important in….whatever.  Of the four answer choices, only one of them (the right answer) is an action.  The other choices are simply not actions at all.  Trust me, your actual certification exam will NOT pull this trick on you.
• Only a basic ability to count is needed to select the right answer.  The question asks you to select the three elements of…whatever.  Each available choice is a list of items, but only one of the choices lists three things.  Again, you won’t see anything sloppy like this on a certification exam.
• Harder to spot are just wrong answers, where the available choices don’t contain the correct answer or the answer marked as correct is, in fact, not the correct one.  If you’ve not been exposed to the program content through training, how would you know that the answer is not D, but is actually C?  You are putting blind trust in these free test questions.
• Also hard to spot are questions that are simply irrelevant, off-topic, and thus highly unlikely to be on the exam.  Again, if you’ve not been trained, how would you even know that the question was irrelevant?  Why waste your time on this?

I’m not saying all the free exam prep content out there is bad.  It probably isn’t.  But how do you know if it’s good or bad if you don’t know the subject matter?  After all, you are admittedly a beginner if you are seeking a training course in ITIL Foundation V4, for example.

• As a beginner, can you spot training content that is wrong, misleading, or irrelevant and thus highly likely to not be on the test?
• Can you spot test questions that don’t include the correct answer in the available choices?  How would you know?

If you have a lot of time and are willing to wade through an abundance of ad-supported sites offering free sample test questions and can spot the red-flag test questions as described earlier, then maybe it will work for you.  However, you still have to pay for the certification exam, and there is a risk that you fail the exam and have to pay to retake it.  Are you willing to take that risk?

I’d rather pay for an accredited training program and save the time, hassle, and significantly reduce the risk of failing the test.  What you get when you select an accredited training program is the following:

• Actual content from the certification owner’s materials, which is what the test will be based upon.
• If the training program is specifically for certification exam prep, then it will be targeted to exactly what will be on the exam, nothing less, not much more.
• If the training program is good, it will likely be developed and presented by someone who is expert in the field and who can provide context, real-world anecdotes, and other supplementary information to help build a fuller understanding of the content, but still within the bounds of what will be covered on the exam.  This never hurts, as the test questions can and do change and sometimes they are situational and require more than just memorizing definitions.
• In addition to training content, good training programs include practice quizzes and practice tests, to help you gauge whether you are assimilating the content well enough to tackle the certification exam.

When I was preparing to take the ITIL Foundation V4 exam, I reviewed some of the free content (mostly free mini quizzes) and quickly realized this was a minefield.  After some research into accredited training programs, I chose the ITIL Foundation V4 training program offered by GogoTraining.  The course is structured as a series of modules (all on-demand) that include video presentations with accompanying slides, delivered by Dr. Suzanne Van Hove, who is a seasoned expert in IT Service Management and ITIL.  She brings vast, real-world Service Management experience to the training and does a fantastic job of adding context to the sometimes seemingly abstract concepts in ITIL.  Even with this additional context, the presentations were quickly paced – fast enough that I didn’t feel like I was wasting time but slow enough to follow (also, you can always pause and go back). Dr. Hove’s delivery is enthusiastic and animated, which helped make the training interesting and engaging.  Also, after every couple of modules, there are quizzes to gauge your progress and two full practice exams to take after finishing the course.  All helpful.  Most importantly, after taking the training, I immediately took the ITIL Foundation V4 certification exam and passed quite easily.

Accredited is the way to go, in my opinion.  And GogoTraining worked great for me.

By Jeffrey Tefertiller

Hello, this is Jeffrey Tefertiller, I want to take just a moment to talk about Software Asset Management. Some people call it SAM, for short. Software Asset Management is growing in prominence as well as importance throughout many organizations. The function is used, and frankly needed to control risk and cost.

For example, on cost, many studies have shown that a good SAM program can save an organization up to 30% of its software spend. That is a huge, huge savings that requires investment.

What makes SAM more difficult, is that technology is everywhere in an organization. Think about how many types of software your organization has now and trying to control the usage versus the entitlements that you own. Entitlements is just a big word for what licenses do have you paid for that you can use. So, SAM is always looking to strike that balance of paying for what you use and use what you’re paying for. That’s difficult in these large organizations. And software publishers want to keep it that way.

There are audits that go on that make it difficult for software asset managers. These audits try to see if a company is over deployed in a certain publisher. The results of these audits is usually pretty interesting to me, because the software publishers, want you to overpay. Yes, that is what happens. But, they also use the results of that audit, as incentives to push you towards a certain type of products skews, if you will. And as been a trend, in the last five years is the push towards software as a service SaaS).

Let me give you an example. When Microsoft comes in, they do an audit, usually through a third party. They say you owe hundreds and 1000s of dollars. And they say well, you can pay this or will discount it if you promise and sign right here to move these workloads that you now have on premise to our cloud version. It’s real prominent with Microsoft Office moving to 365. They incentivize it through pressure and organizations must be wary that this happens. They must understand their entitlements versus their deployments.

I want to close with some numbers and statistics from Gartner that I find interesting.  Gartner has traditional on premise spend, staying pretty flat with nominal one or 2% growth throughout the year 2025. That growth is probably just growth in business not growth in that area. If you compare it to the cloud, cloud is going up 10 to 20% every year. So, think about that, that line that’s going up at almost 20 degrees on a chart. And so, when you think about this cloud spend going through the roof, it comes back to Software Asset Management, and how do we manage the software publishers and that leaks over to how we do cloud asset management. And the topic is a big one, because organizations can spend millions and millions of dollars on software.

In fact, the average employee has well over $10,000 of software spent on them every year. In some companies that’s close to 50,000, Now do the math in your company. That is a lot of money spent and that’s why investing in a good SAM program can help save.

To learn more about SAM, Click Here.

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If you were wondering, it’s true.  Project Managers can benefit directly from three of the new ITIL 4 courses.  If you are interested in benefiting from this intersection and advancing your career this article is here to help guide your path.

Background

ITIL 4 starts with Foundation and then branches into advanced 2 paths:  (1) The Managing Professional Path and (2) The Strategic Leader Path.  Both paths have courses that map to the Project Managers Mission.

#1 ITIL 4 Strategic Leader

The course with the highest level of intersection, where Project Management is “testable” is found in the Strategic Leader Path.  The course, Digital & IT Strategy (DITS), is the Strategic Leader capstone course.  It is designed for Managers and requires a minimum of 3 years management experience.

• DITS focuses on the importance and challenges of creating an appropriate digital strategy to enable success across departments and organizations.
• It also looks at how the digital business strategy can (and should) be integrated into the IT strategy and aligned with the wider organization’s goals.
• Students apply the concepts via 4 graded assignments which are required in order to take the certification exam.

How to Become an ITIL 4 Strategic Leader

In order to achieve the Digital & IT Strategy Certification (DITS), candidates need to have achieved the ITIL 4 Foundation and ITIL 4 Direct, Plan & Improve Certifications and have a minimum of 3-year management experience.  Prerequisite classes include:  ITIL 4 Foundation and ITIL 4 Direct, Plan and Improve (DPI).

#2 ITIL 4 Managing Professional

The other two courses are found in the ITIL 4 Managing Professional Track.  This track consists of 4 courses of which 2 of them are highly recommended for Project Managers:

• Direct, Plan & Improve (DPI) – This class as it focuses on the governance and strategy requirements necessary to deliver improved/new/changed services, etc. It’s one that is most like some of the context of Project Management.
• Drive Stakeholder Value (DSV) – This class discusses the stages of the customer journey and how to manage each stage.

What’s Left?

The other two courses in the Managing Professional track include Create, Deliver & Support (CDS) and High Velocity IT (HVIT).  These classes are more IT specific and look at how to manage service design and support, and how to exploit the various disruptive technologies.  The intersection is not as strong for Project Managers, but just in case you are interested, here are the details:

• Create, Deliver & Support (CDS) – This course talks about the creation of services using the service value chain and operational support.
• High Velocity IT (HVIT) – This course is the most technical (digital technology), and focuses on the five objectives of HVIT (valuable investments, fast development, resilient operations, co-creating value, and assured conformance) and the methods to fulfill these objectives.

If you have any questions or we can help in any way – Contact US or Call US at 877.546.4446

I was talking to my good friend Corde Wager (ITIL 4 Managing Professional and all around good guy) today about how to explain the significance of the ITIL 4 Strategic Leader Program and he said:

“ITIL V3 showed us how to manage processes.   With the growth of digital technology throughout the corporation and the advent of ITIL 4, organizations have to grow beyond processes and learn how to create successful digital direction for the entire organization and their customer base.  To do this IT Leaders need to learn how to create and integrate a digital strategy.   In addition, key managers and executives throughout the corporation need to be a part of this process.  Technology is everywhere and this is just the beginning.  Without an organizationally created and endorsed digital strategy, organizations will not see the future or be prepared for opportunities it offers.”

After I spoke to Corde, I received my weekly newsletter from Ian Sachs of Rick Resource that gives us the icing on the cake so to speak on the importance of becoming an ITIL 4 Strategic Leader.  Make sure you don’t get left behind.  I couldn’t have said it better (see below).  Thank you Ian Sachs of Risk Resource.

Food for Thought: Projecting the Future

Many of the world’s most influential businesspeople and industry leaders failed to fully appreciate the capabilities of their own work while underestimating or misinterpreting the future. There is no better way to point this out than to consider some of the past century’s most prominent examples.

• 1893 – Postmaster General John Wanamaker stated that the U.S. mail would be delivered by stagecoach and horseback, even 100 years in the future.

• 1899 – Charles H. Duell, commissioner of the U.S. Office of Patents, said, “Everything that can be invented has been invented.”

• 1903 – The New York Times declared that flying machines were a waste of time just a week before the Wright brothers successfully flew their airplane at Kitty Hawk, North Carolina.

• 1927 – Harry M. Warner, one of the founders of Warner Brothers, remarked during the era of silent movies, “Who the hell wants to hear actors talk?”

• 1943 – Thomas Watson, chairman of IBM, said “I think there is a world market for maybe five computers.”

• 2000 – John Antioco, CEO of Blockbuster, overlooked the capabilities of internet “streaming” and turned down an offer to buy Netflix for $50M. Blockbuster, the company that pioneered movie rentals, filed for bankruptcy in 2010.

As our society continues to course through exponential growth in technology, innovation, living standards, and of course, a pandemic, it’s important to remain prudent and to think through all possible outcomes and scenarios before turning down opportunities or accepting new ones. Leave your ego and stubbornness at the door and make room for more thoughts and opinions. Don’t be too quick to stick with comfortable decisions. History rewards those who were bold – the gamblers that bet on the future and not against it.

Don’t get left behind.  To Learn More about the GogoTraining ITIL 4 Strategic Leader Program, Click Here.

To ready the full article by Ian Sachs, Click here