Why ITIL 4 Direct, Plan & Improve is the Place to Start

Wednesday, 14 July, 2021

By Dr. Suzanne Van Hove

 

We all know that Foundation is the first course in the ITIL 4 path, but where should you go from there?  ITIL Direct, Plan & Improve (DPI) was the ITIL 4 Managing Professional class I enjoyed most delivering – it tells a story with a moral of “prepare and plan for great success in the future.”

Why Take DPI First?

DPI is the class that I would take first in order to understand the foundational elements of the Service Value Stream (SVS), and to prepare the environment for service creation and delivery, stakeholder management, and eventually looking at the high-velocity environment.

Focus On The Organization

Looking at the new ITIL® training schema and the importance of service value system, Governance and guiding principles are key to setting up a system that reflects the needs of the organization and consumer.  ITIL 4 Direct, Plan and Improve focuses on those aspects, ensuring the foundational principles are in place so that the approving of new/changed products and services is accurate and beneficial to the organization and consumer.

Factors Critical to Your Success

The principles of governance, risk and compliance (GRC) are the main topics of DPI as well as organizational change management (OCM), continual improvement, and measurement and reporting.  While these topics are may be a bit on the “non-exciting” side, they are crucial and fundamental to good service delivery.

Ready to Get Started?

Get the 90 Day Special Offer Today!

 

How to Become an ITIL 4 Strategic Leader

Tuesday, 18 August, 2020

Are you planning on becoming an ITIL 4 Strategic Leader?  If yes, read on…The ITIL 4 Strategic Leader Designation consists of 2 courses, however, depending on your background you may only have to take one of them.  Here is how it works:

There are two courses in the Strategic Leader Path:

Now here is where it gets tricky:

  1. If you took the ITIL 4 Managing Professional Transition course, then you only have to take the Digital and IT Strategy course to become a Strategic Leader.
  2. If you took Direct, Plan and Improve as part of your Managing Professional series of courses, then you only have to take the Digital and IT Strategy course to become a Strategic Leader.
  3. If you are new to ITIL 4, then you need to take the ITIL 4 Foundation course before you can take either DPI or DITS.

Exclusive Pre-Release Offer

GogoTraining is very excited to announce that Dr. Suzanne Van Hove’s ITIL Leader: Digital and IT Strategy course will release late September when PeopleCert launches the course.  In honor of the release we are offering are offering an EXCLUSIVE Pre-Sale Offer that gives you a $400 Discount and reduces the course to $895.

 Do you  Qualify to take the Digital and IT Strategy Course?

 In order to take the course you must have a minimum of 3 years’ experience as a Manager and have taken either the ITIL 4 Foundation course or the ITIL 4 Managing Professional Transition course.

How Does This Course Differ From All Other ITIL Courses?

  • You have to be a manager with a minimum of 3 years experience to take the course
  • You have to complete 4 class assignments with a pass mark to take the exam
  • The exam focuses on the application of the knowledge you have learned

Who Grades your Assignments?

Dr. Van Hove personally grades your assignments and answers your questions.

What is Included in this Great Package?

This package sells for $1,295 and is available on this pre-release special offer for only $895:  When you purchase this bundle you receive:

  • The Digital and IT Strategy Video Course
  • 4 Case Studies with instructor review and assessment
  • The Official AXELOS DITS Publication, PDF Version
  • 1 PeopleCert Exam Voucher
  • 1 Free PeopleCert Exam Retake
  • Q&A with Dr. Van Hove

Save $400 on this EXCLUSIVE Pre-Sale Offer Today!